infortis

infortis supports this item

Supported

This author's response time can be up to 1 business day.

Popular questions for this item

How do I get support for Fortis OpenCart Theme?

Support for this theme is provided via ticket system: http://infortis.ticksy.com We therefore suggest you to post support questions on that website instead of among the comments at ThemeForest.

Also, don’t forget to mention your stores URL and which OpenCart version you use. If you would like us to change anything in your store, please include temporarily login details to FTP.

Contact the author

This author provides limited support for this item through email contact form.

Additional information from infortis:

BEFORE YOU POST YOUR QUESTION, please check the included User Guide. You can find there answers for all the frequently asked questions. It was created to help you quickly configure your store, please read it carefully.

Support for our items includes:
  • Providing updates to ensure compatibility with new software versions
  • Fixing bugs and reported issues
  • Responding to problems regarding the item and its features
Item support does not include:
  • Customization and installation services
  • Third-party software and extensions installation
  • Support for Magento: configuration, installation, maintenance etc.
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