Theme is unusable due to notices with WP version 4.4.
Please fix this asap. http://i.imgur.com/5JH3gVW.png
Sorry for the late response. Please write us at support.moutheme.com. If it’s possible give us your site credentials in a private reply, so we can check the issue.
what i must to do ? !!
thanks a lot
4029aa01-8e31-4118-9366-2da70ab602b7 – 28 Nov 2015
I need to change text on one of our websites page, but, it seems you’ve changed features of the Admin. This text I need to change I had it under the Admin section: Administrator / Fortis 7 / Page Builder / “Asociese”.
All the content I had under “Page Builder” is gone and the Page Builder is empty, has been erased by some theme update. I don’t know where to go and change this content. Last time I checked it was working ok and it was less than a month ago.
I need your urgent response.
Hi Mr. FORTIS7. I havent had a response. Please do answer my consult and give a solution to my problem. Thank you! Best regards
Please download the latest theme version. This issue has been fixed in the latest updates.
Hi. On our website we used to have installed the plugin for Facebook comments but since a couple of days ago, the feature Facebook Comments vanished form the website. It is no longer there. We checked and the Facebook APP is ok and still working ok, but, is no longer featured for comments on the website. Sure it dissapeard after some software update. We tried to find and re installed it bus is no longer there.
Let me know what has changed in the Admin and how could we solve this and show again the Facebook Comments.
Sorry for the late response. Please write at our support forum support.moutheme.com and give us your site credentials (in a private reply) so we can check what’s the issue.
No mayor changes have been done to the theme in the update. Maybe you have updated Wordpress, or any of your plugins is conflicting.
Ive tried to register to support.moutheme.com but apparently someone used already my purchase code, and your support page does not let me register. Is that possible?
This in’t possible. Purchase codes are unique. Maybe you have been registered before. Send us an email at firstname.lastname@example.org, we will reset your password. Or ask us directly here.
I accidentally updated my WordPress site to 4.4.1. I’ve lost my ability to update my themes!! Please, please, please, tell me that you have a new version or a way to fix this compatibility issues. Thanks.
What issue do you have? If you can’t access the age builder, please update the theme, this issue is fixed on the latest theme updates. If you have different issue, please let us know so we can check it.
Write at support.moutheme.com, we will assist you asap with any issue you might have.
Hi. I buy your theme fortis7. Pls whene will be support for php7
Or will be there some updates for it?
Sorry, we don’t have any closer plan on updating the theme to use php7.
i have problem eith my slider on Fortis7 .
on slider loading time i see 10 copy of GIF image on screen !!
what can i do ?!!!
Please write us at support.moutheme.com and show us your site url so we can check it.
Hi I purchased this theme a year and half ago and it has only given problems from day one. Very inflexible. A lot of customisation needs core change which is not acceptable.
You guys really need to up your game to be competitive in the market. I had to change the theme for a completed project as it is not user friendly and inflexible. Very expensive exercise for us. Will never use this product again.
Sorry you are having a bad experience. This is old theme, from then we have created improved themes, compatible with visual composer, like Novus.
Hello, we had an a question with your ‘slideshow’ on your page builder. We are trying to add images to one, but can’t seem to figure out how.
This is the link where we need the images http://totalwebpartners.com/blaze/hand-held/
We had selected 3 col 3 row, but can’t seem to figure out how to add the actual images, it just says add image here.
Mouthemes, are you planning to update the Revolution Slider to the current version? And are you planning to update your theme anytime in the future?
Sorry for the late reply. We will launch a new theme update with the latest version of revslider.
Scan found Malicious Code on Fortis7-theme
We have tested our theme, it don’t have any malicious code.
I need to add 5 elements in a row.
but I tried from page builder only I added 4 elements in a row.
is it possible to row which is divied by 5.
I mean I have to use 1/5.
Sorry this isn’t possible.
Will the theme be compatible if we update to Wordpress 4.5?
I have a few issues with the page builder not working and I would like to update to the latest version of Wordpress can you please help me with this ASAP?
I am having difficulty changing colors for the different elements in Fortis 7. The manual seems to indicate that you can either select a pre-determined color scheme or customize. I’d like to be able to customize. Thanks.
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