moutheme

moutheme supports this item

Supported

532 comments found.

ugdsoft

ugdsoft Purchased

After a week of using the theme all the dynamic pages, created with Page Builder, have gone. All predefined pages layouts are visible in the Page Builder, but all pages layouts that we created are now blank. No WP or plugins were updated, just logged in after few days and tried to modify the page in Page Builder. After that we tried to restore the database from last day backup and the whole theme settings are gone now. Manually checked, that database content is the same (diff=0), however, all the theme settings and manually created content disappeared. We set up a fresh server, created few pages with Page Builder, then created a full backup of the database, and then restored it. The same thing, all the created pages are gone with the theme options. Where are you guys store the preferences at all??? Disappointed with this theme.

Hello,

Please download the latest theme version.

Best regards!

Hello,

Please help jedlarosa below, we need your support on a parallax background problem please. Jed is working for me. Thanks!

Hello, I worked for srschroeder and we need your support please.

Check below my specific issues now.

Your theme is ok when viewing it on the DESKTOP VIEWS: http://demo.cyberwrathinternetmarketing.com/clicklinkmedia/clearlink_DESKTOP_VIEW.jpg

BUT WHEN MAKING THE WIDTH OF THE BROWSER INTO SMALLER. BACKGROUNDS ARE NOW CUT OFF. This is exactly the same when viewing it on mobiles.

http://demo.cyberwrathinternetmarketing.com/clicklinkmedia/the_backgrounds_are_now_cut_off.jpg

http://demo.cyberwrathinternetmarketing.com/clicklinkmedia/the_backgrounds_are_now_cut_off2.jpg

This two screenshots are taken from the homepage.

I’m using GOOGLE CHROME for testing it.

Here is the homepage: http://clicklinkmedia.cyberwrathinternetmarketing.com/

Please need help. Thanks!

IT’S BEEN 8 DAYS HAVE PASS. STILL NO SUPPORT! OH MY GOD! POOR SUPPORT!!!

Hello,

You don’t have any unsolved issue at the support forum http://support.moutheme.com/forums/users/jedlarosa

Please write us at the forum if you still need help.

Best regards!

Hi, I would like to change some links from a portfolio page. I need to customize each links from portfolios items.

Example: I need that clicking “Peninsula Valdes” from http://huellalatina.info/destinos/patagonia-norte/ take me to http://huellalatina.info/destinos/patagonia-norte/peninsula-valdes

Is that possible?

I hope that you understand my poor english.

Thanks!

Hello,

Sorry, this isn’t possible.

Best regards!

I am trying to access your support forums and have followed the instructions for username and purchase code, but it is still denying me access. Could you assist me?

Hi Mouthemes, I’ve got this error on revolution slider and need help to resolve it.

“Revolution Slider Error: You have some jquery.js library include that comes after the revolution files js include. This includes make eliminates the revolution…”

Any ideas? Thanks!

Page builder in’t working anymore. WP and theme are both updated. So are all the plugins. I tried disbaling them, but still no luck. I cannot change the e-mail address on the short-coded contact form.

How do I fix it?

hi i finding it really difficult to configure your theme and the guide is really poor quality. i would like to configure my website to look like http://www.laptoprepairspecialists.com/

can your theme be configure the same way? this is the whole reason i purchased this extension if does not do what i want i will have to ask for refund.

my website is : m-computerservices.co.uk

product: Fortis7 product code: 9414f492-c364-49b0-bae3-985e333da8e7 user: brad_dehaven

MY QUESTION: Why does the header shadow not show on some pages? Here’s a page where the shadow is visible: http://servicenow.tv/tv-blog/ and here is a page where it is not visible: http://servicenow.tv/express/

How can it not display on some pages if the shadow option is a global setting for the entire website. I set the Theme options -> Header -> First (selected in dropdown menu)

Thank you, -Brad

••••••••••••••••••••••••••••••••••••••••• Also, I can’t login to your MouTheme Support Forum so I have to ask the question here. it says my purchase code is linked to another account. That’s impossible! I have one envato account and I paid $63 for Fortis7, and it shows in my purchase history. So how can I create an account to participate in your forum?

PaulBies

PaulBies Purchased

Having trouble with Fortis theme. I added elements to the pagebuilder and can see them in the Wordpress backend, but they don’t publish. I created the page on Friday, and when viewed in the browser, everything looked fine, but not today. No updates have been done since.

PaulBies

PaulBies Purchased

Any chance the developer can answer my question?

Having trouble with Fortis theme. I added elements to the pagebuilder and can see them in the Wordpress backend, but they don’t publish. I created the page on Friday, and when viewed in the browser, everything looked fine, but not today. No updates have been done since.

mihico1

mihico1 Purchased

Good afternoon!

We have bought your theme Fortis7 for WordPress and we faced with some problem with it. To be exact: The Theme doesn’t pull up the menu that we have created. It attaches a set of random pages as a menu. We tried to attach the menu that we had created either through «appearance – themes» and «appearance – menus». We had a negative result. Please, can you help us to solve this problem? Thank you. Mihico

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