518 comments found

Hi

I´m getting problems with sliders in this template, i tried Revolution and LayerSlider options (importing samples for each one of them) but when i´m going to the homepage (yes, i selected RS or LS option and selected one of the samples) i only can see a gray background and navigation arrows displaying to the left side… do you have any idea about why is this happening?

Thanks a lot in advance for your support.

moutheme

Hello,

Sorry for the late response. Please write at our support forum support.moutheme.com.

Best regards!

Hello,

I purchased this theme and I have to admit that is a little bit complicated, but (at the end) worth every cent…

Two questions:

1. How am I going to change permalinks’ color and underline in every situation (link, visited, hover, active) into pages – documents?

2. I abolished breadcrumbs of theme (by adding code to css box) and I applied breadcrumbs of Wordpress Seo by Yoast. The “problem” is that breadcrumbs appear normally, but there are not “active” (links). How am I going to fix this?

Regards…

moutheme

Hello,

Thank You! Sorry for the late response. Please write at our support forum support.moutheme.com.

Best regards!

mengano Purchased

Hi guys!

I’ve got serious troubles with RevolutionSlider. Even I added some CSS codes, that I found here and at moutheme forum, the problem is not solved: please have a look at arrows and bullets on my print screen image here (right arrow is under mouse pointer, means it’s over) http://prntscr.com/5suhuc And have a look at how imported demo is shown… (even after I reinstall plugin) and tried to import once more time: http://prntscr.com/5svb6j

P.S. Preview in Revolution slider admin panel works fine and doesn’t show such problems.

Looking forward to hear from you soon.

moutheme

Hello,

What revslider are you using? Please use the RS version included in theme, the theme isn’t tested with the latest vs of RS.

Best regards!

plotino Purchased

Logo Client: not working well put seven five appear. how can I fix it?

moutheme

Hello,

The clients logos element scrolls so all the logos are displayed. If you have issues with it please write at our support forum.

Best regards!

mengano Purchased

Hi guys! Almost 3 days past and still no any answer. More than that, as I noticed from previous posts, other buyers also met with Revolution slider problems on Fortis7. And didn’t find 100% workable solution… Hope we could got solution from you soon. And there is still no answer at http://support.moutheme.com/forums too…

moutheme

Hello,

Sorry for the late response. What is your forum username so I can check?

Best regards!

vilvas Purchased

i don’t have access to my email anymore and i forgot my password for getting support on the site. What should i do?

moutheme

Hello,

Please write at help@moutheme.com and we will help you reset the support account.

Best regards!

bahassi Purchased

Is there a page where I can see all the included Icomoon icons? I know that the icon font is included in the theme but I think it would be a good idea to be able to visualize, at least in the theme demo, and select the ones to use.

Thanks

bahassi
bahassi Purchased

No answer after two weeks. By the way is it possible to use a full width parallax effect through visual composer but not through page builder?

moutheme

Hello,

Sorry for the late response. Here you can find the list of icons icomoon.io/#preview-ultimate VC isn’t compatible with the theme, it uses it’s page builder.

Best regards!

Hi Fortis7

My Client bought this theme a month ago, I’ am the developing the website. I would like to ask if how can we change the whole content’s width to customize width shall we say to 1028px in fullwidth.Is there a possibility we can change the css and will be also good in large screen and in mobile? and all pages? Please assist us. Looking forward to your reply.

thank you.

moutheme

Hello,

You can’t customize the content width, its only one option content width, the one you see in the themes. I don’t understand the second question, please can you be more clear?

Best regards!

Which woocommerce plugin version is supported on this theme. Pls mention the version. Thanks

moutheme

Hello,

The theme isn’t tested with the latest version of WooCommerce, but we will launch a theme update and include it.

Best regards!

Is this template compatible with WP 4.1?

moutheme

Hello,

Yes, it’s compatible with wp 4.1.

Best regards!

I purchased this theme. It ’s very complicated to install, and the slider is not working properly. Only after a long work the result arrived. I was not satisfied.

moutheme

Hello,

Please write at our support forum support.moutheme.com and we will help you asap.

Best regards!

dcool Purchased

How to reduce the space between the elements on page builder???

Thanks

moutheme

Hello,

Can you show us your site url? What elements?

Best regards!

dcool Purchased

woocommerce not working..product page not loading…why no response on my previous post over here and forum…very poor support

moutheme

Hello,

Sorry for the inconvenience. Please write at our support forum, we will help you asap. The theme isn’t compatible with the latest version of WooCommerce, but we will include it on the next theme update.

Best regards!

good afternoon to register with the help forum, I made the mistake of entering the mail incorrectly, now I have not received a password or other account let me turn that the coupon is already in use

moutheme

Hello,

Please send us an email at help@moutheme.com with your forum username and we will reset the password for you also change your email.

Best regards!

Hi there – great theme!

Is it somehow possible to stream a background video from a CDN service (like say https://www.maxcdn.com/)

Just like you have it for the landing page background video (under – “we work hard for you”)

http://themeforest.net/item/fortis7-responsive-multipurpose-theme/full_screen_preview/6347950

Or even better could it be used on the rev / layer sliders?

Basically we need to stream a video full width as best we can and not from our own server or have the text/buttons that you get from vimeo / youtube.

Cheers and thanks! JI

moutheme

Hello,

You can add the video link at section element on page builder or use a slider for it. It depends where you want to add the video, what solution fix well.

Best regards!

Hello Moutheme,

I have a question: The search results page doesn’t give any output, no text, only the Header and Footer, but nothing in the content area. Do you have any idea, where the problem might be?

Kind regards, Daniela

moutheme

Hello,

Please write at our support forum support.moutheme.com and we will help you asap.

Best regards!

Thanks for nothing, I’ve had problems and they have not answered me. I recommend not buying anything from these guys

moutheme

Hello,

Sorry for the late response, we have replied you at the support forum.

Best regards!

Hi, We recently have upgraded wordpress to the latest version, however we lost the page builder once again, could you plz help us to make the page template visiable. We could send the user name and the credential if you need.

Kind regards!

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