131 comments found

Hello,

How do I insert a coupon option in the check out page?

Thanks,

Mik

3000themes

Hi Mik,

I will need to pass this on to our Prestashop Specialist. please email us at support@3000themes.com and we will look right into this.

wituliux Purchased

Hi, I’m using your template on my shop (Prestashop 1.5.1.0). I’ve learned it was poorly designed and needed some additional work. Anyway, I saw that you have updated the template so I downloaded it. But the files are identical with the previous version. Any ideas how to get the ACTUAL updated version?

3000themes

What do you think was poorly designed, we love to improve, but your remarks don’t meet up with the compliments we get daily.

Home slider doesn’t work while configuring every points following the documentation. Please provide relevant instructions or way to fix.

Default-user

problem solved because I forgot to replace the JScript file

3000themes

Thank you, good luck and enjoy the theme. If there is anything feel free to email our brand new support on support@3000themes.com

Hi, Hi, I’m using Prestashop vers 1.5.4.1 The slider in the home page doesn’t work, there are a lot a bugs in your theme. I contacted the support at support@3000themes.com on Aug 17 11:03 and am still waiting for an answer.!! I asked for a full refund and it’s been more than 2 months, i asked for support and did not get any. I had to buy a new template on your website but i want a refund on this one!

3000themes

Sorry for that. we just renewed our support after having some major problems with the email. feel free to contact us any time!

how I contact a technician to help me with this theme, I’m having serious problems and have contacted the email support several times and no one answered me. Thank you

3000themes

Dear sir/madem, thank you for contacting us, we have a all new support policy. we provide accurate support during business hours on Mon-Fri from 9am to 6pm via support@3000themes.com (a ticket will be automatically created)

Hello

on my home page, the pictures in the homeslider don’t work … please help its very urgent

3000themes

Dear Clement_am, thank you for contacting us, we have a all new support policy. we provide accurate support during business hours on Mon-Fri from 9am to 6pm via support@3000themes.com (a ticket will be automatically created)

UPDATE NOTICE

Hi all, we like to announce our new support policy, we haven’t been on top of things lately but we revamped our support! Feel free to contact us at any time, and we will reply within 2 tot 4 hours within business hours (9am-6pm amsterdam,gmt) support@3000themes.com

I’ve installed the theme and all our product images are now ’?’ but when we uninstall the theme our images are back. is they any problems with the theme ?

Thia is our URL http://testingbyanalogue.co.uk/index.php

i buy this item and install and slide show dasent work clearly and future product also can show picture in the site please help me !

3000themes

Sure please send a email through the form on themeforest and we help you out!

Hello,

I would like to install the slider for the homepage but it doesn’t work. I precise that I have the Prestashop 1.6, is it compatible ? If not, do you have an update of your theme for prestashop 1.6 ?

Very good job i love it;

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