129 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello,

How do I insert a coupon option in the check out page?

Thanks,

Mik

3000themes

Hi Mik,

I will need to pass this on to our Prestashop Specialist. please email us at support@3000themes.com and we will look right into this.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, I’m using your template on my shop (Prestashop 1.5.1.0). I’ve learned it was poorly designed and needed some additional work. Anyway, I saw that you have updated the template so I downloaded it. But the files are identical with the previous version. Any ideas how to get the ACTUAL updated version?

3000themes

What do you think was poorly designed, we love to improve, but your remarks don’t meet up with the compliments we get daily.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Home slider doesn’t work while configuring every points following the documentation. Please provide relevant instructions or way to fix.

Default-user

problem solved because I forgot to replace the JScript file

3000themes

Thank you, good luck and enjoy the theme. If there is anything feel free to email our brand new support on support@3000themes.com

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi, Hi, I’m using Prestashop vers 1.5.4.1 The slider in the home page doesn’t work, there are a lot a bugs in your theme. I contacted the support at support@3000themes.com on Aug 17 11:03 and am still waiting for an answer.!! I asked for a full refund and it’s been more than 2 months, i asked for support and did not get any. I had to buy a new template on your website but i want a refund on this one!

3000themes

Sorry for that. we just renewed our support after having some major problems with the email. feel free to contact us any time!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

how I contact a technician to help me with this theme, I’m having serious problems and have contacted the email support several times and no one answered me. Thank you

3000themes

Dear sir/madem, thank you for contacting us, we have a all new support policy. we provide accurate support during business hours on Mon-Fri from 9am to 6pm via support@3000themes.com (a ticket will be automatically created)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello

on my home page, the pictures in the homeslider don’t work … please help its very urgent

3000themes

Dear Clement_am, thank you for contacting us, we have a all new support policy. we provide accurate support during business hours on Mon-Fri from 9am to 6pm via support@3000themes.com (a ticket will be automatically created)

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • Netherlands
  • Referred between 10 and 49 users
  • Sold between 50 000 and 100 000 dollars

UPDATE NOTICE

Hi all, we like to announce our new support policy, we haven’t been on top of things lately but we revamped our support! Feel free to contact us at any time, and we will reply within 2 tot 4 hours within business hours (9am-6pm amsterdam,gmt) support@3000themes.com
  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

I’ve installed the theme and all our product images are now ’?’ but when we uninstall the theme our images are back. is they any problems with the theme ?

Thia is our URL http://testingbyanalogue.co.uk/index.php

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

i buy this item and install and slide show dasent work clearly and future product also can show picture in the site please help me !

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