131 comments found

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Your answer: ” Just tested it. and it seems that the ajax cart which is fully prestashop related does not refresh the small cart. if you refresh the page you see the product is deleted.

I just checked and it seems to be a prestashop issue. hopefully a new version of prestashop will fix this.”

HOPEFULLY! I have the same problem with non ajax version. I think your template and support are really bad AND NO REFUND!

Default-user

After 5 days…No news…Nothing for me… Really Bad support…

3000themes

Elocourade, sorry but we told you we are working on this issue with a prestashop specialist which is not daily at the office. i requested a little patience since we cannot fix your issue with like 10min work or so. i will promise that your ticket and all other prestashop tickets for that matter will be handled this week!

Default-user

ok, i’m waitting…After 8 days…No news…

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
r2get Purchased

i have bought the template but it doesnt work right. first of all do i have to have images om 2000px wide?

secondly on the product page why is there nog vertical scrolling with thu thumbnails and why do i see list dots with the images?

tomorrow ill check out the whole template

3000themes

Dear R2Get. i’ve received your ticket and replied to it.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

GOOD LUCK!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, i’ve bought this theme, and i’m not interested in the mobile version. how can I disable it, please?

3000themes

We can customize this for your pretty easily. please submit a ticket with your URL + FTP details. its possible via a small css modification

Default-user

please, can you show me how I can do it? I sent a ticket, but you don’t respond me

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
r2get Purchased

Hello, I have bought this theme and things just dont work I have emailed you a few times but I dont get any awnsers…

the whole product page is screwed up MAX30

Please tell me when I can get a solution

3000themes

Hi Sir, we did respond that we passed it on to our Prestashop specialist and will be handles very shortly but our prestashop hero isen’t at the office every single day… sorry for that, thank you for your patience and i will be sure to ping him about this ticket.

Default-user
r2get Purchased

Yes but my email was about 9 days ago, I still didnt recieve an awnser….

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

After 10 days…No news…Nothing for me… Really Bad support…

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
r2get Purchased

we are 12 days further…. still no fucking feedback. Paid for shit… now i have to debug this buggy theme myself…

give me a partial refund

i mailed you guys a 100 times… this sucks dont have any patience anymore. Beware people!

  • Bought between 10 and 49 items
  • France
  • Has been a member for 2-3 years

hello, block_categories_footer is not dislpaying sub-categories for my site www.richardgrand.com/shop

They do exist as you can see from the main menu, they are all displayed and active…

Please advise.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello we sent you a message and want to know if you guys recieved it….. the site is blaqueflag.com/shop

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
r2get Purchased

still no reaction 16 days have passed….................... no help noo feedback and theme still buggy

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

No help No feedback and Theme still buggy! There is no refund or compensation for consumers who are ripped off!!!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
r2get Purchased

yup… 19 days still nothing…. Im returining every day hoping for a update or something… but nothing…..

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Come man!!!! WE got money to make and cant do Shit with a messed up Template… Let me know if you can help or not!!!!!!!!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
r2get Purchased

I give up…............... theres no reaction what so every and im stuck with a theme thats buggy and has many errors….......

IF YOU READ THIS I WANT A REFUND

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
mlarino Purchased

I wrote an email asking for support, because there is some issues with what you mention your theme offers that I cant find on the Theme or Modules, but its been almost 2 weeks now and I havent heard from you at all. Please contact me as soon as possible. Thank you!

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 4-5 years

12 hours support ? I’m still waiting for help :)kcote@neudem.com for you to know i did bought the theme.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

ME TOO ! I WANT A REFUND

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Spain

+1

  • Belgium
  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
Mthad1313 Purchased

Hi there, received my support ticket?

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

has the bug resolved? I thought it would be a good theme, after I saw all the comments, I not sure if i would want to purchase it

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