36 comments found

Is there a way to remove the padding above and below the logo? www.cooperdisposal.com

goThemeTeam
We can help you in our support forums. You’ll need your Item Purchase Code to register. For help finding your Purchase Code, follow our tutorial. See you there! Best regards,

jgream Purchased

How can I change or remove the default avatar for the author?

goThemeTeam

We can help you in our support forums. You’ll need your item Purchase code to register. For help finding your purchase code, follow our tutorial.

corizzo Purchased

Is there anyway I can get you to email me the zip file without the psds and the pdf manual? Everytime I try to re-download the new edition, it’s 72MB and it just lags.

goThemeTeam

Hi,

Yes that’s possible! Just mail us at help@gothemeteam.com and include your purchase code. We will send you the zip without the psds and pdf manual then.

Best regards, GoThemeTeam

corizzo
corizzo Purchased

Okay. I did email help@gothemeteam.com two weeks ago with my purchase code and I have not yet gotten the zip without the psds and manual. Please help.

goThemeTeam

Hi,

Sorry for the delay, the mail has just been sent!

Best regards, GoThemeTeam

Nice looking theme, but I not only have a quick dealine, but a few questions:

1. How do I set up the sliders? Nothing is showing.

2. How do I remove the “default” HOME off the menu (header)?

3. How do I shorten the padding in between the buttons in the menu (header)? I need to add two more links in there.

Any help would be much appreciated. I am sorry, but there’s a bit of rush on that.

Documentation is fine, but for a beginner like me, not too helpful :(

I thank you in advance.

Best regards!

goThemeTeam

Hi,

We can help you out at http://help.gothemeteam.com

See you there!

Best regards, GoThemeTeam

Sorry, I thought I was replying to your message. I didn’t mean to flag is as a “report”.

My mistake. Please accept my apologies.

goThemeTeam

No problem, Themeforest: can you remove it?

Thanks! GoThemeTeam

So sorry to bother you, but I still haven’t gotten a reply to my questions.

Thanks!

goThemeTeam

Hi,

We will take a look at it now!

Thanks, GoThemeTeam

corizzo Purchased

I have tried to register (reregister) at the help forum, but it just loops to the front page. Is this a “new forum” glitch (and will be fixed in the next day or two)? If not- alert to the glitch.

My issue has to do with the admin panel. I updated the theme today, hoping the glitch would fix with the update, but no luck. I haven’t modified any of the coding, so I just don’t know what is wrong. Please help!

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goThemeTeam

Hi,

Did you try to register at http://help.gothemeteam.com?

Thanks, GoThemeTeam

blepo Purchased

HI! i have downloaded theme Foundation, but, after upload in server and activaction from panel control of WordPress, I can’t view this theme in my web site. I have only a white page, why? Thank’s! Daniele R. blepodigital@gmail.com

goThemeTeam

Hi,

We can help you out at http://help.gothemeteam.com

See you there!

Best regards, GoThemeTeam

pboyle Purchased
http://help.gothemeteam.com is not letting us in, or loops on the front page.

you should consider a different tool!

goThemeTeam

Hi,

Sometimes you need to try to login twice. If that does not work you can send a mail to help@gothemeteam.com. It will be send to the same system.

We have already contacted the tool suppliier.

Thanks for sharing!

Best regards, GoThemeTeam

jgream Purchased

I am unable to get any support from the new support forum. Please advise.

goThemeTeam

Hi,

Did you use http://help.gothemeteam.com ? Our support desk always responds very quickly to questions.

Best regards, GoThemeTeam

I just installed a brand new version of wp (3.3.1) and then installed this theme (latest version) and I have a blank home page. Settings > Reading is set to latest posts. I have homepage set to show 2 pages which both have images in featured and in the show for slider area but it’s just blank. I have it set to show 3 sticky posts and none of my posts show. If I change reading settings to show a static page, the page shows. I just can’t get a homepage to show? http://expertopinionsgroup.com/

goThemeTeam

Hi,

We can help you out at http://help.gothemeteam.com

See you there!

Best regards, GoThemeTeam

ms_webcasa

Ok, I just submitted a trouble ticket there. Hopefully it can be figured out as I’m supposed to show my client a sample of this site today. Thank you.

ozy_usc Purchased

Hello, I bought your theme a few months ago and it is working very well. My client is wanting to change the Nivo Slider to start at random images, not as preset list. Is this possible and if it is, how? She doesn’t want to change the transition to random, just the starting image to be random. Please help. Thanks. -O (ozy_usc@hotmail.com)

goThemeTeam

Hi,

Thanks for your compliments.

We can help you out at http://help.gothemeteam.com

See you there!

Best regards, GoThemeTeam

Nantius Purchased

Could you tell me how to turn off “Show Toolbar”?

goThemeTeam

Hi,

Apologies for the late reply. Did you already found the solution? Else we can help you out at http://help.gothemeteam.com

Thanks, GoThemeTeam

Hiya !

Does this theme (and other yours) use timthumb ?

Thanks !

Can you please respond to the ticket 3753-3618090804? It looks that this theme is unknown to them.

Thank you

Hey peeps, not sure there is any support for this theme any longer. to Antius above, that stupid demo only toolbar that is installed with this theme, the only way I could hide it was open up the file inside JS/toolbar.css and set toolbar to display:none;

That isn’t the official way to hide it but it seemed to be a temp fix anyways.

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