Discussion on Fragment - Responsive One Page WordPress Theme

112 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
bloch Purchased

Hi, I’ve some troubles with content designer. If I want to edit text with content designer the visual editor doesn’t work (no icons at all). I’m using italian wp version (3.6). I’ve readen what you wrote : “Yes it’s a know issue when using a language other than english. To fix it, please do the following:

rename this file: wp-includes/js/tinymce/langs/wp-langs-en.js to wp-includes/js/tinymce/langs/en.js”

Where can I find this file? Sorry, I’m not a developer.

Default-user
bloch Purchased

Done! :)

66Themes

Great!

  • Bought between 100 and 499 items
  • Germany
  • Has been a member for 3-4 years

Hey I have a serious problem, I get a 500 Server error using your theme, WP 3.6 all Plugins deactivated. When I change back to other themes the page works fine.

I need urgently help

Thanks ~

SMDAgency

My Service Provider One.com says it’s the themes fault btw

SMDAgency

ok I cannot use your theme as my webhosts max timeout is 50s -the theme is too heavy. can I refund?

66Themes

Hi there,

Sorry to hear you’re having troubles.

- Did you try uploading the theme files using FTP?

- 50s should be more than enough, the theme is only 1.6MB. Are you sure you’re uploading the theme files ZIP and not the complete download?

Kind regards, 66Themes

SMDAgency

Hey,

yes I uploaded it via FTP, also did a new WP 3-6 install, disabled all the plugins, I had a someone from my webhoster looking at it. He said something in the theme doesn’t work with the server. Their server is php 3.27… I uploaded the correct Zip . I have done well over 200 WP pages for customers :P Changing back to any other theme repairs the issue. What a shame as I LOVE the theme

66Themes

The problem is most likely the version of PHP on the server. Please check out this comment and update PHP to at least version 5.3.

Kind regards, 66Themes

SMDAgency

Oh I meant 5.327 sorry :)

66Themes

Haha that’s okay! Have you tried updating yet? It might be a particular version of 5.3.

Also, have you tried turning on the WordPress debugger? It’s really easy to do and will tell you what exactly goes wrong.

To do so, just open up your wp-config file in the root folder of your WP installation and add the following line anywhere in this file:

define( 'WP_DEBUG', true );

Kind regards, 66Themes

SMDAgency

Done both, didn’t help..

SMDAgency

What do I do now? I love the theme but it doesn’t work for me, one.com confirmes it is a theme problem

66Themes

Not sure what to do here to be honest, you seem to be the first to have this much trouble with installing the theme. If your version of PHP is up to date and WP_DEBUG doesn’t return anything, I’m not sure what could be wrong.

I’d gladly take a look for you if you could send me login details to your WordPress installation though, see if I could find something!

Kind regards, 66Themes

SMDAgency

Yes sure I will what’s your email address?

SMDAgency

I sent it via contact here: I add a devider the internal error appears

66Themes

I got your message! Will take a look and get back to you.

Thanks!

Kind regards, 66Themes

SMDAgency

Hey66 :) I sorted it, it caused an server error when I added the demo content in addition to my stuff. I erased it and bingo, all working well. Thanks for your outstanding support. I have a quick question. I am using SEO Yoast. It seems to have an issue with the theme as I cannot add custom titles. Is there anyway I can solve it or is that not possible? Cheers :)

66Themes

That’s great! So the problem wasn’t with the theme itself, but with the dummy content? That’s still very strange, nobody else seems to have problems with this. But glad it’s working now!

I’m not familiar with SEO Yoast functionality and the custom titles, so I’m not sure. What’s the use of the custom titles with this theme?

Kind regards, 66Themes

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
bloch Purchased

Another question: how to put the arrow button in the slider (like the demo site)?

66Themes

Hi there,

Did you try entering some text and images for the slider? You can find these options under Appearance -> Theme Options in the Slider tab.

Kind regards, 66Themes

Default-user
bloch Purchased

Thanks. It was a stupid question! If I want to start a new line in the slider hero text, what I have to change? Style.css or a single template?

66Themes
You can do this with HTML, like this:
This is an example with a<br /> new line.

Kind regards, 66Themes

  • Has been a member for 0-1 years
Hi there. Your theme is fantastic!! . I am not adeveloper pls help me.. i have a question how can i create the map like as demo and how can create this image of any pages below http://screencast.com/t/fEbnoQ2dcfux
Default-user

I have a question when i give the latitude and longitude in theme option then it will take Satellite like this http://screencast.com/t/h3XYYMI8 After click the show map http://screencast.com/t/0tntoBsA But i want to show the map as picture like as demo…. pls help me out what should i do???

66Themes

Hi there,

Unfortunately, I only give support to verified buyers. Maybe you are using a different account than the one you bought the theme with? If so, please login with that account and leave a comment, so I can verify your purchase!

Thanks!

Kind regards, 66Themes

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi, good theme. Is it possible to get an full horizontal Menu in the Desktop Version, with Logo on left and menu on right?

Best Regards gongl

66Themes

Hi there,

Yeah sure, that should be possible with a few CSS changes!

Kind regards, 66Themes

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
TRex92 Purchased

Hi, Great Theme by the way. there seems to be an issue with the gallery though. It doesn’t work in your demo as well on the “A look behind the scenes” page. I can upload multiple images, but can’t navigate between them nor do they act as slider images if that is the intended functionality. Any suggestions?

66Themes

Hi there,

that’s strange, the gallery is working fine for me. Do you have a link to your site, so I can take a look at the issue?

Kind regards, 66Themes

Default-user
TRex92 Purchased

Hmm not the main slider that works fine. It’s the slide on the look behind the scenes page. I’m using Google chrome could that be the issue?

66Themes

I understand which slider you’re talking about. Like I said, it’s working fine for me, so if you have an example page with the issue I can take a look that would be great!

Kind regards, 66Themes

Default-user
TRex92 Purchased

It’s luxeprivatejetcharter.com on the let us take you there page

66Themes

Thanks!

Very strange, I’m checking it in Chrome on my Mac and it’s working fine and as intended, with all navigation controls visible and working. Also, I’m not seeing any JavaScript errors.

What exactly is the issue with the slider on your end? What version of Chrome are you using?

Cheers!

Default-user
TRex92 Purchased

I’m using Version 29.0.1547.76 m. The problem for me is there is no animation on the slider. The arrows to go to the next image to go forward or backward don’t work nor do the bullets under the slider to select an image.

Default-user
TRex92 Purchased

Ok strange doesn’t seem to work on my windows box but it works on my mac as well running windows 7

66Themes

Guess it’s just an issue with the OS then. The slider does use CSS3 transitions for the animation, so that could be the problem.

You can disable this behavior if you want by adding the useCSS: false option to the FlexSlider initialization on line 483 in the js/main.js file. It will then use JavaScript animations which are less smooth and heavier to use, but work the same on any browser and device.

Cheers!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi can you please tell me how to add a different font (pushkin) for the main heading on the home page.

66Themes

Hi there,

If Pushkin is a font available in the Google Web Fonts directory, you can select it in Appearance -> Theme Options and apply it as the Headings font.

If not, you’ll have to look into adding the files and CSS yourself or maybe look for a WordPress plugin to handle this process.

Kind regards, 66Themes

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Perhaps a silly question. I have imported the xml file but it doesn’t show the slide at the begining. How do I get a slide and text at the top of the home page, it really hasn’t made sense to me and I have read and re-read the documentation. thanks in advance.

Default-user

Apologies solution was right in front of me.

66Themes

Hi,

haha that’s okay, options for setting up the slider can indeed be found in the Theme Options.

Let me know if you require any more assistance!

Kind regards, 66Themes

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I do need help please. How do I change the font for the slider hero Text ?

Default-user

And the font size.

66Themes

Hi,

check your previous question about the font about change the font family.

For size, add the following CSS to the Custom CSS option box in Theme Options:
.main-head .hero {
    font-size: 74px;
}

You can change the px value to your desired value.

Kind regards, 66Themes

Default-user

Thanks that worked great, what about the text below the main heading hero subtext ?

Default-user

Its ok found out how .main-head .hero-sub { font-size: ......

66Themes

Great!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

hi, great theme ! i have a problem with the Blog Page, how can I get to the “archive” page, with ALL the posts ? is there such a page ? For the moment, I only have the last ones on the main page. thanks

66Themes

Hi there,

Thanks! Aside from the blog page, there is no archive page included with this theme. I can look into adding this page in a coming update though, if you’d like? Shouldn’t be too much trouble!

Kind regards, 66Themes

Default-user

yes, thanks, that would be great ! For the moment, if a post is too old, there is no way to get it…

66Themes

I’ll look into it then! You should receive a notification via e-mail from ThemeForest once an update has been issued.

Cheers!

Default-user

what a wonderful After Sales Service ! :) thanks

66Themes

You’re welcome! :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

I sent an e-mail but I think I’ll post here just so it can be publicly documented in case others have this problem. I’ve tried to set up the header slider, but in “Slider Options” under “Theme Options”, there are only fields for text. I don’t see any image upload options! Please advise.

Default-user

Note: Already imported XML

This is what I see: http://i.imgur.com/QhjN7ip.jpg

66Themes

Hi there,

Don’t worry, you’re seeing what your supposed to see. You first need to set the Number of slides option to specify the amount of images you’ll need and save your options before you can add the images. So try entering a number in the option, for example 5, then save and reload the page.

Kind regards, 66Themes

Default-user

Wow, I feel stupid now—Thanks!

66Themes

No problem, it’s a learning process for anyone!

Cheers!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

New ticket for new issue: How do I position the hero div to the left but still make sure that it’s responsive/works with the layout? I’m afraid to use absolute positioning and break the layout.

66Themes

Hi there,

this can be achieved with a very simple alteration in the CSS. Just add the following CSS to the Custom CSS option box in Theme Options:
.main-head .hero {
    text-align: left;
}

It might be a good idea to learn some basic CSS for small modifications such as this one. It’s not that hard and it never hurts to acquire some knowledge! :)

Cheers!

Default-user

I know CSS! :) Sorry for not being clear about what I’m asking. I’m not trying to text align, but to physically move the placement of the div to float approximately 200px from margin left.

Default-user

I know I could achieve this with positioning: absolute, and then adding pixels from top & left, but doing so would screw up the awesome responsiveness of this theme.

Default-user

Would using .em or percentage work better?

66Themes

Ah, thanks for clearing that up!

Try using postion: relative; then. Works pretty much the same as absolute, but it doesn’t pull the element out of the document flow.

Cheers!

Default-user

Thanks for the tip. If I use position: relative, would you recommend inputting px or go with %/em? Would setting a specific pixel rule force browsers to follow it?

66Themes

No problem! px all the way, for the exact reason you mentioned. The other units have it’s functions, but mostly in specific situations.

Default-user

Thanks, you guys are awesome with the customer service :) 5 stars all the way.

66Themes

Thank you, it’s much appreciated! :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello again 66Themes!

What image size do you recommend for header images in the slider? Everything seems to be loading pretty slowly, even though I’ve compressed to 80kb. (They’re huge images.) Suggestions?

66Themes

Hi there,

the slider will scale any image you throw at it the fill the width and height proportionally, so technically you don’t have to worry about the dimensions of your images.

That means you can place any image with any file size. Keep in mind though that a small resolution image may load quickly, but will look stretched and blurry, so you’ll have to look for a fine line between a reasonable file size and image quality.

80kb seems okay for images at these sizes if you still want them to look good. If you’re still worried about loading times, try using some compression software if you haven’t already. For example, I always use ImageOptim on my Mac before publishing any image.

Hope this helps!

Kind regards, 66Themes

Default-user

Yes, it does! Thanks.

66Themes

No problem!

Default-user

I’m sorry, just to follow up here—my load times are still really bad even though I’ve compressed the image to only 40kb. Any ideas as to what’s going on here? If I turn on WP Cache would that speed up the load time?

Default-user

Also, would jQuery to pre-load images work with your theme? I tried using a plugin to pre-load the site, but that only just broke the site itself. I don’t know why I’m having this many problems with images on the site—it might be a server issue, which I know you guys can’t fix. But if you can recommend any possible solutions, I would be extremely grateful.

Your support team has been fantastic so far, and I really appreciate your hard work! Thanks in advance.

66Themes

Loading times are dependant on various variables. Like you said, server speed is important. Your image sizes are fine. Could be a combination of your server and internet connection speed. Turning on WP Cache could help.

The most important thing to keep in mind though is that since this is a one-page site, loading times are already higher than a standard page anyway since a lot of data is loaded into just one page.

Are you developing your site on a local or live server? Developing locally first can save you time since it will be faster than a live server.

A jQuery pre-loader will have no effect on performance, it just gives you the opportunity to show your visitor the page is loading.

You’re welcome, glad it’s appreciated!

Default-user

Hi there,

I’ve been developing on a live server for testing (since the server I’m on can be notoriously annoying about WP themes). I’ll try turning on WP Cache and do what I can to keep down load time—right now I’m on a shared server, so I may consider moving to a dedicated server in order to maximize speed.

So—what you’re saying regarding a jQuery pre-loader is that it should work with the site, right? I may consider using this as a last resort if I can’t get anything else to work.

One thing I am considering is simply doing away with the slider and putting something else there—either Revolution Slider, or simply a background image, so visitors aren’t treated to a blank background for 3-5 seconds while the rest of the page loads. If I were to do that, what section should I comment out in style.css?

66Themes

Sure, a pre-loader should work, but it depends on how you implement it. There might be a WP plugin already available which implements such functionality, so try looking for that first. But like I said, it won’t speed up the page load.

Placing a different slider won’t have much effect, since it still has to be loaded which may or may not take longer than the current one. Keep in mind that the slider is just a small part of the page, so just doing away with that part won’t magically make your site load faster. The easiest way to do a single image, would be to just simply upload a single image in the slider!

Kind regards, 66Themes

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
tiddan Purchased

i have a opinion about this theme : how about add pagination in the blog page? if you add pagination on blog page, blog visitors can read previous post easily.

Default-user
tiddan Purchased

plus+ adding the search box on blog page will allow read previous post more easily.

66Themes

Hi there,

Thanks for your feedback! The theme was never designed for advanced blog functionality, so it’s unlikely it will ever be added since it’s quite a big change and a lot of work.

However, a new page template has been added in the latest update which acts as an archive page for blogposts. You can simply create a new page and select the Archive page template which can be accessed as a stand-alone page and lists all posts.

Kind regards, 66Themes

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

I just purchased the theme, and am wondering if there is a way to have the animations reverse as the user scrolls back up the page. Any suggestions or tips to do it myself?

66Themes

Hi there,

it’s certainly possible with some changes to the JavaScript. If you don’t know how to do it yourself feel free to send me a message using the contact form on my profile page and I’ll have a look at it for you!

Kind regards, 66Themes

Default-user

Thanks!

I’ll try to do it myself first, and will message you if I can’t figure it out.

66Themes

Alright, let me know how it works out!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi again! I’m having some trouble getting the portfolio to display the way it is shown in the theme preview. The largest box isn’t where it should be. Any suggestions on re-ordering portfolio entries?

Also: is there a specific CSS code that can edit the smaller portfolio items? The text displayed on mouse-over is usually way too big for the smaller items, but is perfect for the larger ones. Suggestions?

66Themes

Hi,

1. you can re-order the portfolio entries by simply editing the publication date. This will move then up and down in the post order.

2. Try adding the following CSS to the Custom CSS option box:
.portfolio-item.small .portfolio-link .portfolio-title {
    font-size: 18px;
    line-height: 28px;
}

.portfolio-item.small .portfolio-link .portfolio-excerpt {
    font-size: 14px;
}

This changes the font-size of the portfolio item title and the excerpt. You can change the font-size to your liking.

Kind regards, 66Themes

Default-user

Hi,

The issue is that right now I’m trying to get the same exact look as what you guys have in the theme preview, and the entry that is “Flat Icons” is displaying very strangely like so: http://imgur.com/YZngpKe

I’ve tried changing the upload time to both before and after the little square entries to position it there, but that hasn’t worked. Please advise! Thanks.

I’ll try out the CSS edit.

Default-user

Another issue with the portfolio: Nowhere on the editing of the item itself does it say where I can edit the client box on the side, or switch out the gallery it’s connected to. I’m literally replacing the copy & images in the existing portfolio items—how do I edit these things? Please advise because I certainly don’t see it in the Portfolio section!

Default-user

What’s also strange is that on mouseover, the text under the title that SHOULD be reflecting the paragraph lead class is actually not doing that at all—instead, it’s reflecting the olld copy from the xml import.

Default-user

One more issue: Regardless of what the image’s dimensions are for “featured image,” the theme automatically sets it to a different size/shape. What do I do about this?

66Themes

Hi,

When editing the portfolio item, go to the Content Designer and click the General Page Properties tab. You’ll find all the option you require there.

For example you can set the size of the item in the grid, edit the description, associated gallery etc.

As for the sizes: make sure you upload a size that fits the boxes. It indeed scales the images to fit the container!

Kind regards, 66Themes

Default-user

Wow, I feel really stupid now! Thanks so much—I hadn’t thought to check “Page Properties” under Content Designer (I thought it would’ve been in the code itself of the page.)

66Themes

Haha no problem.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello, There seems to be something very wrong with this theme when viewed on an ipad mini. With either Google Chrome or Safari, when trying to load the preview, both browsers force quit. I haven’t seen this before! Your other theme, Crafty, works fine. Running iOS 7.0.2.

66Themes

Hi there,

I just checked and you’re right, the preview frame seems to crash with Fragment. Without the frame it works fine.

I’ll look into it, thanks!

Kind regards, 66Themes

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
bloch Purchased

Hi, how can I change the contact form (i.e the text “send a message” or “speak up” etc.?

66Themes

Hi there,

you can change those lines by editing the shortcode that generates the form. Open the contactform_shortcode.php file and you’ll find the text in lines 43-48.

Let me know if you require any more assistance!

Kind regards, 66Themes

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi—I just purchased the theme but the dummy file broke the site into a 500 internal server error. I can’t even get into my cpanel. I’ll keep trying, but any suggestions?

Default-user

I managed to get back into the admin and this is the error I get when I try to activate the theme: Fatal error: Call to undefined function array_replace_recursive() in /home/gohampto/public_html/wp-content/themes/fragment/framework/admin/contentdesigner/functions/shortcode.class.php on line 69

66Themes

Hi there,

Make sure you’re running at least PHP version 5.3 on your server. You’re getting the error because the array_replace_recursive() function is unsupported in your current version of PHP.

Let me know if you require any more assistance!

Kind regards 66Themes

Default-user

I’ll try it, thanks!

66Themes

No problem!

Default-user

Yes, it worked! Now the site breaks into 500 internal error when I use the dummy content, and I have to reinstall everything to make it work. Without it, I don’t see how I can get the main page working without the dummy content because the directions have it with dummy content. For example, the menu doesn’t go to the right spot when you click. Can you check the dummy text to see if it’s okay? I never had this problem before.

66Themes

That’s strange, it might be a server issue. Maybe it’s caused by a timeout error? I just tried the import file on a test installation and it imported fine, so I’m not sure what the issue could be.

I have created tutorial video’s for both setting up the theme with and without the dummy content, you can find those right here. The steps are also outlined in the documentation.

Kind regards, 66Themes

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello support!

I guess you guys are getting used to seeing me in here, and I’m sorry for that! I had a quick question: is it possible to link between portfolio slides? For example, if we have a portfolio slide open and would like to reference another portfolio slide, is it possible to move from one to the other? Directing directly to the link seems to take me to an unstyled page.

Thanks so much for all your help!

66Themes

Hi there,

ha not a problem! :)

If you wish to open a portfolio page using the AJAX modal, simply add the following class to the URL: modal-page-load. This will trigger the modal and cause the content to be loaded into it.

Kind regards, 66Themes

Default-user

Hi support,

I’ll try that out.

However, there’s another major issue I’d like to bring to your attention.

The theme is marketed as “fully responsive,” but it isn’t. And what I mean by that is that on both the iPad and the iPhone, it takes at least 5-8 attempts to click on portfolio items in order to open them. Then, on the iPad itself, if there is a lot of content in the portfolio (such as a lot of text), the portfolio slider itself will not scroll up or down and seems to “catch” on one spot. (You can wiggle things around a little, but not really slide.)

The issue with the portfolio items not opening is because the only way to trigger the ajax, it seems, is by clicking directly on that little arrow. Unfortunately, when you’re on an iPad or Iphone, it’s really difficult to do that. So, one solution for that is if you can somehow make it so the entire thumbnail image with the portfolio will trigger it instead (clicking anywhere on the image to open it.)

However, I don’t really know how we can fix the iPad sliding problem—please advise. As I said, this only occurs when there’s a considerable amount of text on the slider.

66Themes

Hi,

thanks for pointing it out, but please mind your wording as it’s neither a major issue nor does it diminish the responsive functionality of the theme.

About the portfolio items: it takes 2 taps.

The first tap on an item triggers the link itself, which is the blue overlay displaying the title and description. The second tap on that blue overlay triggers the portfolio page AJAX load. You can click the entire overlay, not just the arrow. Though, if you somehow find this is not the case, please let me know.

Could you be a bit more specific about the issue with the portfolio on the iPad, not sure what you mean.

Kind regards, 66Themes

Default-user

Hi,

Thanks for the response.

In terms of opening portfolio:

Not sure what’s going on here, but it doesn’t take 2 taps. It takes at least 5-7 taps. Every time I’ve tried, it takes multiple taps? Also, right now, it’s not letting me tap the entire overlay—only the arrow area, which is really weird. (Pretty much, when I try to tap in the middle of the overlay, nothing happens. But if I try tapping the arrow, that’s when I actually get results. Not sure why it’s doing this?)

In terms of iPad specific issues:

Right now I have portfolio items set up such that there is a lot of text and content on each portfolio page, which act as mini case study pages. I’d say there’s at least 300-700 words per page. As such, the user has to scroll down the page to read the entire portfolio. While this can be done easily on iPhone and computer, the scrolling function ends up “stuck” on iPad. What I mean by this is that the top of the portfolio loads (slowly), and that’s all you can see. The user can wiggle the screen around, but scrolling down the entire length of the screen is literally impossible. I’m running Safari on iOS 6.0 on my iPad. Don’t know what’s causing this. I also have YouTube embedded on the page—don’t know if that’s causing the issue with iPad. Doesn’t cause any problems with iPhone.

Default-user

To further clarify the clicking issue—when I try to click on the overlay on either iPad or iPhone, pressing the middle of the overlay only switches between the two slides (the mouseover).

66Themes

Thanks for the clarification! Just to make sure, these 2 issues are on the iPad running iOS6 specifically? I’ve been trying to replicate these issues using the Simulator on my Mac, but it all works fine for me. Added a bunch of content on a Portfolio page, loaded it in and it scrolled up and down perfectly.

Do you have example pages I can take a look at? If you don’t want to post them publicly, you can send them to me using the contact form on my profile page.

Cheers!

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