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Hi,

Is it by any chance possible for you to add the 3 column portfolio view (http://www.gt3themes.com/website-templates/frame/light/portfolio3.html) to the wordpress version or could you please let me know how it can be done?

Thank you

Hello! This layout is not available in WP version.

Hello,

It looks like the contact form sends the information with HTML codes, the html codes are shown as codes like < head > into the body of the e-mail.

I guess the client that is receiving de contact-messages has no way to show messages formatted as HTML, so, is there a way to configure contact e-mails to be sent as plain text?

Thanks

Hello! Did you post this request on our help forum forums.gt3themes.com, if not, please do that. Thanks

How do I get more than 155 photos/media photos showing in my new page. I am having exactly the same issue as http://forums.gt3themes.com/viewtopic.php?f=68&t=5759&p=27066&hilit=gallery+mansory#p27066

But I couldn’t see the answer and I can’t login. Please this is is quiet urgent.

When I create a page, add photos in from the gallery or from direct upload, I can only see some, up to 155 but the rest are not showing. How do I change this?

GT3_Help

GT3_Help Author Team

Hello! Please try to make the following change, open .htaccess file and add the code to the end of the file. php_value max_input_vars 3000 php_value suhosin.get.max_vars 3000 php_value suhosin.post.max_vars 3000 php_value suhosin.request.max_vars 3000 Please note, .htaccess isn’t the WordPress file, this is the server default one. It should be located in the root folder.

Hi,

I’m interested in your Frame Theme however I have a question in regards to the grid portfolio. When you click on the thumbnail, in this page, you have a detail information and at the bottom you have the option of collapsing the window. Now my question is, by default can do I have the control to set so the window is collapsed? And the image will be from left to right full scale.

Thank you.

Hello! Yes, there is an option of collapsing the window by default

Hi. Can a person change the PrettyPhoto lightbox colors from within the admin settings of this theme?

Hello! There is no such option in the theme settings.

Thanks for the reply. Is there a way to make the lightbox black/dark when using the dark theme?

It requires the changes in the theme css code.

Is there a way to change the content area of specific pages? I’m trying to build a landing page and wrap a photo and add a side bar to the page.

GT3_Help

GT3_Help Author Team

Hello! Unfortunately, this theme isn’t sidebar ready for standard pages. You can only build Blog page with the sidebar.

But when I switch to the “blog with side bar” I get the blog roll. regardless what I really want is to wrap a photo from edge to edge instead of in the 1100px in the middle.

GT3_Help

GT3_Help Author Team

I do understand your needs, but there is no required layout.

Hello i have a problem with my theme frame. I don’t succeed to see the menu of Portfolio on my page. I sent you a private message, could you help me ? Thank u Gasp.

GT3_Help

GT3_Help Author Team

Hello! We will check whats wrong. Best regards

Muh647

Muh647 Purchased

Hi, when i try to do update then Preview Changes on blog and home page its show me hello world box on top left, but work fine on about, Contacts, and Galleries plz help me Thank you

GT3_Help

GT3_Help Author Team

Hello! Please indicate the area where you would like to hide icons. Do you mean page, post or portfolio post?

Muh647

Muh647 Purchased

Page then click abut

Any screenshot, its hard to understand what you mean.

I’m interested in your Frame Theme however I have a question regards the grid portfolio. it’s possibile when you click on the thumbnail, the page that open have the template “Full screen gallery with content” and not the default template? thanks

Hello! Its not possible to do that in the current theme version. It can be done only as a custom solution.

Hi there. I did not buy your Frame theme yet, because I’m not sure that this theme supports multiple galleries and albums. Is there a way to create a page to index all galleries? Otherwhise, can I create several pages with different galleries?

Thanks

GT3_Help

GT3_Help Author Team

Hello! You can create as many Galleries as you want. The page contains section where you can select images http://prntscr.com/9honp9

Hello, Can you please help me? In Chrome the portofolio is not working corectly. http://www.supermachiaj.ro/portofoliu/ thank you!

i read it..and i cant tell you that there is a real bug 15 friend told me the same regarding the chrome and portofolio

GT3_Help

GT3_Help Author Team

Please be patient. We are trying to help you and resolve the issue, but can’t restore it on our end. Can you please indicate the screen dimensions and browser version? What OS do you use? Did you and your friends clear the browser cache?

Hi, absolutely great theme, but two major things are missing, you can’t set alt etc SEO texts for fullscreen gallery images (on frontpage), and you cannot include text content to your frontpage that could be behind gallery photos or something like that (not visible to user) so this frontpage is pretty useless for SEO keywords. Any ideas?

GT3_Help

GT3_Help Author Team

Hello! What layouts do you use? Please be more specific.

Hello sir, I use that full screen gallery layout, it’s this frontpage http://paulijarviluoto.com/ , I have set some content to it from edit side that I thought it should be at least in the source, but it isn’t, only the gallery and other functionalities

GT3_Help

GT3_Help Author Team

Unfortunately, this is not possible to do because of tech limits. The slider is based on a special script, the titles are displaying with the help of its functionality. There is no way to set alts or SEO texts.

Hi, when you said GT3 Page Builder is not include, can you tell me if it is necessary for the proper functioning of the template?

GT3_Help

GT3_Help Author Team

Hello! This is photo theme. It doesn’t include GT3 Page Builder modules. All pages was built with the help of templates and Gallery functionality.

Hello,

I need to contact pages for translation purposes with different labels for forms and a new destination e-mail adress, but I can configure only one in theme admin page.

Hello! Unfortunately, the theme supports only one destination e-mail address. But please note that your Support period for this item has expired : http://prntscr.com/aakiok According to Envato’s (Themeforest) changes issued on September 1st 2015, we can no longer provide support if the support service has expired.

You can find more official information here: http://themeforest.net/page/item_support_policy http://marketblog.envato.com/releases/item-support-policy-and-functionality-launched/ So, in order to extend the support service you’ll need a valid Support License that you can purchase from the item page.

Again, sorry for the inconvenience but we have to follow these guidelines to be fair to our customers who’ve purchased extended support & and follow Envato’s rules. Thank you very much for your understanding.

hi I really like this theme and would want to use the gallery side of it to display thousands of pictures. Is it possible to add a search field at the top of the page to search for tags/titles/description etc? thanks

Hello! The theme supports only the default WordPress search widget. But I’m sure that there are some plugins which allows to do that or it can be done as a custom solution.

My FRAME theme has recently broken, I cannot work with the galleries, all images added becomes blank and broken. My About page needed to switch to “full width” because the “standard page” only show left column with info, and NO images what so ever. Please advice. (www.robertwestin.se)

There could be a lot reasons of the issue. We need to spend time to test your installation and find it. I provided you the demo installation where everything works well. You receive the same files as we use. Our team is ready to help you. But I hope next time you will understand that according to Envato’s (Themeforest) changes issued on September 1st 2015, we can no longer provide support if the support service has expired. Please send website credentials to support[at]gt3.zendesk.com

Sent an invite

Please send the mail where you describe the issue and include the website credentials. Support team receive tons of emails and letters every day.

hi,

how is possible tu update the theme? thanks

Hello! All you have to do is to replace the old files with the new ones via ftp. But please note that if you made the changes in the theme files, those changes will be lost.

artropie

artropie Purchased

Hello, any chance to get an Instagram share Icon ?

You can simply link to instagram, but it can be done only manually in the code.

artropie

artropie Purchased

Alright, I don’t get it, your demo shows the icon next to all the other social ones but after purchasing the theme I have to code it… The reason I purchased the theme is that I have no clue about coding lol

Can you please put the link where its located http://gt3demo.com/wp/frame/ Maybe I missed something.

Live preview seems buggy with several of your pages eclipse and frame gave me this:

Not Found

The requested URL /wordpress-themes/frame/index.php was not found on this server.

Apache/2.2.22 (Unix) PHP/5.3.16 Server at gt3demo.com Port 80

GT3_Help

GT3_Help Author Team

Hello! We are working on the issue. Thanks for reporting.

My client bought this theme and I have it installed, but NOTHING from the contact form actually goes through. Can you please help sort this out or let me know how I can install Gravity Forms in there instead?

GT3_Help

GT3_Help Author Team

Hello! We support only the customers who purchased gt3themes products. Please ask your client to login with the account he used to bought the product and ask questions. Please read the following info http://themeforest.net/page/item_support_policy http://marketblog.envato.com/releases/item-support-policy-and-functionality-launched/

This does NOT help my situation as they technically don’t know what they are asking for. I can provide the proof of purchase but there must be a better way for you to support paid people when your code doesn’t work properly anymore.

We provide the support only to the end customers. Please read themeforest support policy

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