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Is it by any chance possible for you to add the 3 column portfolio view (http://www.gt3themes.com/website-templates/frame/light/portfolio3.html) to the wordpress version or could you please let me know how it can be done?
This layout is not available in WP version.
It looks like the contact form sends the information with HTML codes, the html codes are shown as codes like < head > into the body of the e-mail.
I guess the client that is receiving de contact-messages has no way to show messages formatted as HTML, so, is there a way to configure contact e-mails to be sent as plain text?
Did you post this request on our help forum forums.gt3themes.com, if not, please do that.
But I couldn’t see the answer and I can’t login. Please this is is quiet urgent.
When I create a page, add photos in from the gallery or from direct upload, I can only see some, up to 155 but the rest are not showing. How do I change this?
Hello! Please try to make the following change, open .htaccess file and add the code to the end of the file.
php_value max_input_vars 3000
php_value suhosin.get.max_vars 3000
php_value suhosin.post.max_vars 3000
php_value suhosin.request.max_vars 3000
Please note, .htaccess isn’t the WordPress file, this is the server default one. It should be located in the root folder.
I’m interested in your Frame Theme however I have a question in regards to the grid portfolio. When you click on the thumbnail, in this page, you have a detail information and at the bottom you have the option of collapsing the window. Now my question is, by default can do I have the control to set so the window is collapsed? And the image will be from left to right full scale.
Yes, there is an option of collapsing the window by default
Hi. Can a person change the PrettyPhoto lightbox colors from within the admin settings of this theme?
Hello! There is no such option in the theme settings.
Thanks for the reply. Is there a way to make the lightbox black/dark when using the dark theme?
It requires the changes in the theme css code.
Is there a way to change the content area of specific pages? I’m trying to build a landing page and wrap a photo and add a side bar to the page.
Hello! Unfortunately, this theme isn’t sidebar ready for standard pages. You can only build Blog page with the sidebar.
But when I switch to the “blog with side bar” I get the blog roll. regardless what I really want is to wrap a photo from edge to edge instead of in the 1100px in the middle.
I do understand your needs, but there is no required layout.
Hello i have a problem with my theme frame. I don’t succeed to see the menu of Portfolio on my page. I sent you a private message, could you help me ?
Hello! We will check whats wrong. Best regards
Hi, when i try to do update then Preview Changes on blog and home page its show me hello world box on top left, but work fine on about, Contacts, and Galleries plz help me Thank you
Please make sure that you followed the instructions in the documentation. There can be an issue with the settings -> reading or permalinks
hi, i bought Frame Photography Minimalistic WP Theme when i click Frame on wordpress its show me 5 option General, fonts, Contacts, view options and Translator its not showing me socials button how i can edited link Facebook media and remove Twitter and google+ Plz help me Thank you
Hello! Please indicate the area where you would like to hide icons. Do you mean page, post or portfolio post?
Page then click abut
Any screenshot, its hard to understand what you mean.
I’m interested in your Frame Theme however I have a question regards the grid portfolio.
it’s possibile when you click on the thumbnail, the page that open have the template “Full screen gallery with content” and not the default template?
Its not possible to do that in the current theme version. It can be done only as a custom solution.
Hi there. I did not buy your Frame theme yet, because I’m not sure that this theme supports multiple galleries and albums. Is there a way to create a page to index all galleries? Otherwhise, can I create several pages with different galleries?
Hello! You can create as many Galleries as you want. The page contains section where you can select images http://prntscr.com/9honp9
Hello! Thanks for bug reporting. We will check whats wrong.
Hello, any new news? thank you!
Sorry for the delay. The issue is fixed. Please send your mail to support[at]gt3.zendesk.com Our support specialist will send you the fix. Best reagards and thanks for understanding.
Hello, i send the email 2 days ago with no answer, can you please tell me if this situation canbe solved? Thank you!
What’s the ticket ID? I will check it
Responded to you via the ticket system. Once you provide the details, we will check what’s wrong. It can be done on Monday.
Please tell me if there is any solution for that Portofolio Grid in Chrome.
First you say that it will be fix
Second time you send some JS and PHP files to replace the old ones
Now you ask me for “Please provide your site credentials and we will do that update.”
about 1 week already pass…
Is no problem if this situation cannot be fixed, i will find another theme and i will buy it again,but this time only after i will double check 100% functionality..
Have a nice day!
As I mentioned above, we can check it only on Monday, because today is Sunday. Yes, we provided you with the files to update. I do not know maybe you made the wrong update, or you have some changes that were made by you, it is hard to understand without having your site credentials.
Hello again, i send you the wp-admin user and password, witch is not normal anyway…the problem is not fixed…
But you still did not provide the required info, I’ve checked the ticket a few minutes ago.
My ftp password and user, wp-admin user and password are also priveate. i just want to know if there is any possibilities to send me the theme kit, a working one.. i will install it
I can see there is one big problem on your demo also (see portofolio grid, light skin)
If is not possible just say that this is the theme, this is the bug… and that it..i will buy another theme
Is not normal to wait almost 2 weeks and get no answer…. i will check, give me your password is not considered an answer…
So, i want to ble clear.. is it possible to fix it, or not.Is it possible to provide me an real update with no bug, or not
Have a nice day!
P.S. if this theme is impossible to be fixed, can you tell me if you have another one like almost the same? This theme is almost Perfect, except thisa bug
The light skin demo will be updated too. I don’t see any issues on your end http://prntscr.com/9vtlz4 Did you try to clean your browser cache?
Tell me please if you have any other solution…
i checked my website from 10 different PC’s
Maybe i did somethind whrong….
If this problem cannot be solved for my website, i have to quit this theme…
Do you use the version 47.0.2526.111? I tested both layouts: Grid Gallery http://prntscr.com/9w9tfo and Grid Portfolio http://prntscr.com/9w9tt4 We will gladly help you to resolve the issue, but our team needs website credentials.
i already send it by email
Any new news?
What’s your ticket ID, I will take a look.
this contact form, this comunication is not working so good… i send email to dont know who, i got relpy from manny persons… i already post the tiket id here, i already send email…
tel me please, do you think that is normal for me to provide my user and password?
i hope that today the problem will be fixed, otherwise i will consider that is impossible to be fixed….
P.S. you send me some printscreen with my website to prove me that my browser is my problem,... if you put your browser in full screen…wil not work…
have a nice day
1. Its normal to provide the site credentials to see what’ wrong the customer’s end.
2. You sent your details to the specified email address which is a part of the ticket system. Once it is sent the ticket is created automatically.
3. I requested the ticket ID in order to find it in the ticket system.
4. I’ve just checked the ticket, you were asked to provide FTP details instead you’ve provided cPanel details.
We respect all our customers and provide the assistance in the order our customers submit the requests. It does not mean if you submit the support ticket will be answered immediately. Please send the correct info via a ticket.
Got your details. Will get back to you asap.
OK, Thank you!
Hello, can you please tell me if this chrome / portofolio situation can be fixed?
Any new news?
Did you read our response in the ticket system? We do not see the issue on your end anymore.
hello, please dont make me looks idiot.. i asked 15 friend..all of them see the problem on portofolio on chrome
i read it..and i cant tell you that there is a real bug
15 friend told me the same regarding the chrome and portofolio
Please be patient. We are trying to help you and resolve the issue, but can’t restore it on our end. Can you please indicate the screen dimensions and browser version? What OS do you use? Did you and your friends clear the browser cache?
Please watch the video https://www.youtube.com/watch?v=XacASLAxKR8&feature=youtu.be
Hi, absolutely great theme, but two major things are missing, you can’t set alt etc SEO texts for fullscreen gallery images (on frontpage), and you cannot include text content to your frontpage that could be behind gallery photos or something like that (not visible to user) so this frontpage is pretty useless for SEO keywords. Any ideas?
Hello! What layouts do you use? Please be more specific.
Hello sir, I use that full screen gallery layout, it’s this frontpage http://paulijarviluoto.com/ , I have set some content to it from edit side that I thought it should be at least in the source, but it isn’t, only the gallery and other functionalities
Unfortunately, this is not possible to do because of tech limits. The slider is based on a special script, the titles are displaying with the help of its functionality. There is no way to set alts or SEO texts.
Hi, when you said GT3 Page Builder is not include, can you tell me if it is necessary for the proper functioning of the template?
Hello! This is photo theme. It doesn’t include GT3 Page Builder modules. All pages was built with the help of templates and Gallery functionality.
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