An introduction to support on Envato Market
- Envato staff look over every item before it can be sold on Envato Market.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Author support for this item
The author of this item, Laborator, will respond to buyers’ questions and provide limited support through this item’s comments.
Additional information from Laborator:
- Responding to questions or problems regarding the item and its features
- Fixing bugs and reported issues
- Providing updates to ensure compatibility with new software versions
- Customization and installation services
- Support for 3rd party software and plug-ins
- Support for Outdated Themes
Please make sure to read our General Questions and Theme Documentation on http://documentation.laborator.co
You can expect a response within 24 – 48 hours Monday to Friday 9am – 5pm GMT.
TIP: Use http://cubeupload.com to quickly upload screenshots etc.
When to contact Help Team
Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Help Team.