534 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi there! I installed the Franklin Child Theme and parent theme as suggested but I’m getting this message when try to view the site:

Fatal error: Call to undefined function get_franklin_theme() in /homepages/44/d393976557/htdocs/clickandbuilds/MySalvationArmy/wp-content/themes/franklin-child/functions.php on line 9

Could you please help?

Studio164a

Are you sure you have the Franklin theme itself uploaded? The error you are getting indicates to me that it may not be uploaded, or may have been uploaded incorrectly.

If it is uploaded, check that there is a functions.php file in the root of the theme folder.

Also, which version of the theme are you using?

Cheers, Eric

Default-user
fermercado Purchased

Yes, I have both themes installed but perhaps incorrectly. I have version 1.0 and the root folder does have functions.php. Is there a new version?

Studio164a

Which version is franklin the parent theme? 1.0 is the version of the child theme.

Cheers, Eric

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, I’m having some problems cofigurating the social buttons in the main page. for the facebook link I put www.facebook.com/vossumas but whe I hit the link it goes to http://vossumas.com/facebook.com/vossumas. The same happens with the rest of te buttons. How can I change this?

Thanks!

Studio164a

The links need to start with http://

Cheers, Eric

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
jmevz Purchased

My campaign has multiple donation amounts but it’s not showing down the right hand side like the demo, just showing one button, but then doesn’t show amounts in the popup pledge window either?

Studio164a

It sounds like something is incorrectly configured in the campaign. Under Reward Options for the campaign, is the “Enable multiple reward options” option ticked?

Cheers, Eric

Default-user
jmevz Purchased

Hi Eric, it is checked which is why it is odd. Any other ideas? :) Thanks, Jeff

Studio164a

Hi Jeff,

Could you get in touch with me via our contact form?

Cheers, Eric

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
yourebe Purchased

Hello, i have a problem. When I want to donate it does not redirect me to the checkout page. What is the problem? Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hey Eric,

You said that you were developing a function that allowed featured images on campaigns to be sliders about 6 months ago. Is that available? Does LayerSlider Responsive WordPress Slider Plugin work as this function?

Or this? Compatible? http://codecanyon.net/item/li-jquery-sliderimage-rotator/153638?WT.ac=search_item&WT.oss_phrase=featured%20image%20slider&WT.oss_rank=2&WT.z_author=spotnil

If not, please make that happen asap. Also, any further developments on the map that features campaigns by geographic area that was mentioned above?

One necessary function. The other would be kick-ass.

Check out working site at campwearelions.org. Any suggestions welcome.

Thank you, David

Studio164a

Hi David,

Unfortunately we were unable to develop that functionality into the theme and it’s unlikely we will be able to add it in. I’m afraid the same goes for the geographic area feature.

Cheers, Eric

Default-user

So does the plugin that I attached provide that functionality? It seems like that it can be utilized by many.

Default-user

Or any plugin at that?

Studio164a

I haven’t tried the plugin personally, so I can’t really say if it will work. I’m not aware of any plugins that will add that feature out of the box.

Cheers, Eric

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
yourebe Purchased

Hello, where do I change the part ajax “PLEDGE AMOUNT ENTER”? What is the. Php so I can translate it into French. thank you

Studio164a

This is in the .po file.

Cheers, Eric

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
yourebe Purchased

Hello, I create a .po file (fr_FR.po and fr_FR.mo) but it does not work.

Studio164a

Is your website installed in French? See http://codex.wordpress.org/Installing_WordPress_in_Your_Language

Cheers, Eric

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 1-2 years
  • United States

I am currently in the tasting phase of my site’s launch and using easy digital plugin for payment processing. Upon going through the test, the card get’s processed but doesn’t update on the site. How do I fix that .

Note: this is for a crowd funding site. I don’t even see where to split the payments or add the fee.

richjohnson

Update: As of 4PM EST., I can now see that the credit card payment is reaching the processor/sandbox/testing account. The problem is it doesn’t reflect on the campaign so the campaign still says 0% funded.

Studio164a

Please ask about this on the Easy Digital Downloads support site, since it is not a theme specific issue.

Cheers, Eric

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
Hi. Great theme! I’ve having a really hard time translating my site into Portuguese, tinkering with bunch of .mo/.po files, for both the theme, appthemer and edd plugins, but there is a single word that evades every attempt: the “PLEDGE” in the “PLEDGE” button that shows on the pop-up screen with the pledging options. I’ve been looking for the .php files, but couldn’t make it either. Funny thing is I had done it already, but I lost it when I last upgraded the theme. I just want it to read “APOIAR” instead of “PLEDGE”. Please help me, it is the ONLY thing that prevents the site release, and it was due past week. Thank you in advance, Julio http://www.imaeditorial.com/motor/
Default-user

Yeah. I’ve been there. Tried that. It won’t work, at least from the latest update on. It somewhat overrides the second button and keeps the “PLEDGE”, no matter what I write in the second box. I guess this is a glitch. Where could I get to the code and force it to accept the change? thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I am looking at the campaign submit page. Under the Backer Rewards section, I understand the $ amount field, and the reward field. But I do not understand the “limit” field … what is this?

Many thanks.

Studio164a

The limit field is there if you want to have a reward that is limited to X number of users.

Cheers, Eric

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I would like to charge people who run crowd funding projects through my website a 10% fee on all funded projects.

This fee should be paid to me ideally at the end when the projects funds.

Can you please explain the steps I need to follow to accomplish this.

And how will it specifically work. Will the system send 10% to my online payment account, and 90% to the online account of the person running the project on my website?

Studio164a

You would have to use a pre-approval gateway in order to accomplish this. See http://themeforest.net/item/franklin-wordpress-crowdfunding-theme/5063650/faqs/20498

How each works is a little different but I would suggest asking the developer of the extensions in questions for clarification.

Cheers, Eric

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
slc88 Purchased

Hi Eric,

I notice there is an issue when a new user is trying to register using IE9. When the user registers using IE9, the “Name” and “Username” are not captured. Instead, they are replaced by his email.

For example, when a user registered the following: Name: John Username: johnie9 Email: johnie9@example.com

The result is Name: johnie9@example.com Username: johnie9@example.com

Please advise. Thanks.

Studio164a

We’ll take a look at this. Sounds very odd indeed.

Cheers, Eric

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi. The upload of the franklin theme showed me the style.css error. So I did it manually. Now I wonder if anything is in its place, as most of the page templates don’t seems to be accessible.

Please help,

thanks Jerry!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
neptox Purchased

Hey! the easy-digital-downloads plugin doesn’t upload. It shows: could not copy /wp-content/plugins/easy-digital-downloads/includes/admin/reporting/class-file-downloads-logs-list-table.php

What to do?

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