617 comments found

bourij Purchased

Hi I dont understand why with your theme I dont have acces to the “text/visual” option on the top right cordner when i create a new article.

this is important for a plugin im using so can you please tell me how to fix that?

Cheers

J

Hi,

Im setting this webpage for a books pre-order based system. I want to set pre-orders instead contributions for reaching a campaing. Is possible to add a quantity number of copies on cart for avoid input multiple options in contribution form?

Thank you.

Studio164a

The theme isn’t really designed for that use-case.

Cheers, Eric

Hi,

¿Is there any way to set shipping costs for the campaigns? In my system i want to set a book pre-order and i need to add shipping cost on each order once project reach for the target.

Thank You.

Studio164a

No, this is not possible.

Cheers, Eric

My Aerobackers dot com site is now live and on this project I posted it got one backer: http://www.aerobackers.com/campaigns/172-bac-one-eleven-american-airlines-cast-aluminum-model-2/

How come the payment was fully processed out of the backers account, and to the project poster and 10% to me as the website owner, and this happened at the moment the backer backed the project.

This project had a target and with only 1 commitment it was far from meeting the target. I am using PayPal addaptive payments with easy digital downloads.

Money should not process unless the target is met. Otherwise if the target is not met, it creates a massive mess trying to reverse all these payments.

Can you please tell me how to address this rather significant problem. Many thanks.

moollaahh

As I explained in my guestion .. I am using PayPal addaptive payments with the easy digital downloads plugin. I am using a pre approved gateway.

Studio164a

Sorry, I missed that in your earlier message.

It sounds like Paypal Adaptive Payments may not be configured correctly.

On Campaigns › Settings › Payment Gateways, is “Require Pre-Approval” ticked?

On Campaigns › Settings › General, for the “Campaign Types” option, is Flexible unticked?

Cheers, Eric

moollaahh

Hi Erik,

You are correct .. I had not ticked “Require Pre-Approval” So I have now done that.

On Campaigns > Settings > General I do not have either “All on none” or “flexible” checked. So I have now ticked “All or none”

I think these changed will fixe the issue, thank you.

bourij Purchased

Hi

I would like to know if your theme is compatible with the plug-in “Fullwidth Audio Player – Wordpress plugin” ?

Cheers

Studio164a

No, I haven’t tested it with that plugin.

Cheers, Eric

Edit : posted from wrong account

The crowdfunding plugin isn’t working for me. Version 1.8.2 which came with the theme is not allowing me to create a new campaign (internal server error), and when I downloaded version 1.8.3 from your website, I cannot activate the plugin for the same reason.

At this point I have no means of using the crowdfunding aspect of this theme. Can I get some help please? My site is http://humanityshelpers.com/

EDIT: Was able to activate 1.8.3 after updating Easy Digital Downloads. Still can’t add a campaign, getting internal server error. Please help! Hmm I’ve just discovered I can’t add pages either. What could be going on here?

Studio164a

This will depend on your server. If you have CPanel, you can usually access error logs via that.

One other thing to try is to re-upload the theme files in case something was not uploaded correctly.

Also ensure that you have the Appthemer Crowdfunding plugin correctly uploaded and installed.

Cheers, Eric

Default-user

I have hosting through GoDaddy, it doesn’t appear to have the traditional cpanel that other hosts sometimes use. How else can I get these error logs?

I have also tried re-uploading the theme and the plugin is the latest version. Those two factors have no effect, or rather haven’t helped with the internal server error issue.

Studio164a

I don’t use GoDaddy for hosting, so not exactly sure where you should look, but could you try following the steps outlined here?

https://support.godaddy.com/help/article/1197/working-with-error-logs

Cheers, Eric

I have read all these comments and can’t find the answer to the two following questions.

Where can we change the text from “pledge” to desired text. Where can we change the text support to desired text.

On buttons, and tabs in campaign section…

Thanks

Studio164a

Go to Campaigns > Settings > Misc and scroll down to the final section.

Cheers, Eric

Hello. After reading about the discontinuation of the plugin on your blog, I have the following questions.

1 I can still informed with the new plugin normally continue with the theme?

2; My intention is only to use and no donation to raise funds.

3 This new plugin you are developing is ideal for giving so conclude?

4 Because the demo of this theme all unconfigured and can not post campaign?

Thank you.

Studio164a

Hi Thiago,

Eventually, the new plugin will work with the theme. We’re still working on getting the core of the plugin in place, and at that point we’ll update Franklin to bring it into line with the plugin’s functionality. Until then, you can continue using Appthemer Crowdfunding, which we are supporting.

Yes, Charitable is ideal for donation-only fundraisers. It sounds like it will be a good fit for you.

I’m not sure I understand your fourth point.

Cheers, Eric

p.s. Please get in touch via http://164a.com/support if you’d like to follow up via email.

hi studio164a

quick question

where do can i change the word “pledge” to something else?

thanks

revampmysite

thnaks eric but that didnt actually chnage anything? is there a checkbox i have to tick to make that overight the pledge text? thanks

Studio164a

Sorry about that. Could you try the following?

Override the franklin_pledge_levels() function in your child theme. It’s originally defined in franklin/inc/crowdfunding/template.php.

You can just copy and paste the function into your child theme’s functions.php file and modify it there.

Cheers, Eric

Hi Eric,

The PLEDGE function does not work… When an item is not selected the button works and recognizes that an item needs to be selected; however, when an item is selected, the PLEDGE button does not advance us to checkout. Please advise.

Thank you, David

Studio164a

Hi David,

Could you send me a link to your site? Please also get in touch at http://164a.com/support which will allow me to support you via email.

Cheers, Eric

Default-user

what is the license that the form is asking me?

Default-user

Just kidding. I figured it out. Inquiry sent.

Is there a way to change the amount pledged manually?

Studio164a

I believe you can do that by going to Campaigns › Payment History and clicking the View Order Details link for the pledge you need to change.

On the next page, you can then change the total price and click Save Payment.

Cheers, Eric

jmevz Purchased

Hi,

How do I replace the word Pledge with another word? I also want to replace the word ‘Campaign’ site-wide.

Thanks, Jeff

Studio164a

Hi Jeff,

To change the word pledge in the pledge widget, see this FAQ: http://themeforest.net/item/franklin-wordpress-crowdfunding-theme/5063650/faqs/21010

To replace the word “Campaign” site-wide, I would recommend using a tool to find all occurrences of that word, and then replace them using the child theme.

For details about using the child theme, see http://themeforest.net/item/franklin-wordpress-crowdfunding-theme/5063650/faqs/17398

Cheers, Eric

cvdenk Purchased

Hi Eric,

Tow questions I wasn’t able to find answers to: -Within a campaign page the sharing options underneath the campaigns details is there (it’s clickable) but not visible! Any idea?

- After chagning the end date of a campaign, this date is changed in the campaign page but unfortunately not in the overview page. Any idea?

Thanks in advance for a quick reply.

Best regards, Coert

Studio164a

Hi Coert,

The end date thing may be a caching issue. Could you try following the instructions at http://themeforest.net/item/franklin-wordpress-crowdfunding-theme/5063650/faqs/21180 to see if that fixes it?

Cheers, Eric

tomschu Purchased

hey, i get a 404 if i try to edit a campagne in frontend.

I try this http://themeforest.net/item/franklin-wordpress-crowdfunding-theme/5063650/faqs/20592 to change it but it dont work.

the url after klicking edit is domain.de/?download=campagne-name/

view and export working.

how long a user can edit his campagne? and is it possible to update his campagne or only edit it?

greatings

tom

tomschu
tomschu Purchased

and how it works with the featured projects (at the orange box at the header)? the system use the latest project thats markt with featured option and show it in the header? if yes it dont work. i add a new project and mark it as featured but the header (slider position) show the old projekt.

so is the a methode behind this funktion?

sorry my realy bad english!

thanks for help!

tom

Studio164a

Hi Tom,

Due to the way the crowdfunding plugin works, you have to use pretty permalinks—not the default permalink style with question marks in the URLs.

The user can edit and update their campaign for as long as they want.

With the featured project, you can configure this when editing the page. You should see a metabox where you can configure which project you want to display at the top.

Cheers, Eric

p.s. If you have any further support issues, please send them to me via http://164a.com/support, as that is now our main support channel.

Hi,

just updated the easy diigtals download and it stuffed my site? bummer as i was just about to launch my site i read a few comments but couldnt quite find the answer?

what do i need to do? can i un – update the plugin?

will there be a fix?

thanks juzz

Hi Eric.

How can I change word “Backers” to My won word?

Thanks

Studio164a

You would need to override theme files using the child theme. If you need further advice on which theme files to edit, please submit a support request via http://164a.com/support/

Cheers, Eric

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