An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Author support for this item

The author of this item, ProgressionStudios, will respond to buyers’ questions and provide limited support through their own support system.

Additional information from ProgressionStudios:

Need Support? Visit our Support Forum

We offer theme support via our support forum. Go ahead and post any support questions in our support forum.

Visit the Support Forum here

Notes:
  • Detailed Documentation is included in the “Documentation – Help” folder of your download.
  • If you have trouble receiving the confirmation e-mail for our support forum, just let us know your username in the item comments and we will approve your account.
Go to item support

Common WordPress Installation Issues

Missing style sheet error when installing the theme

A common issue that can occur with users new to installing WordPress themes is a “Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

Frequently Asked Questions

Can’t post any discussions in the forums?

You will receive an e-mail from the support forum when creating your account. It will include a confirmation link. You will need to click the confirmation link before you are allowed to post discussions.

If you are not receiving the confirmation e-mail, contact us via our profile page contact form (bottom right). Include your username and we will manually approve your account: http://themeforest.net/user/ProgressionStudios#from

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Envato Support.

by
by
by
by
by
by