230 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Unname Purchased
Thank you, I got … http://budtransservice.com/
ThemeMakers

Wow, thanks! you’ve got a very nice website btw ;)

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years
  • United States
terryatsm Purchased

Hi, why does the menu drop-down flicker for a second once you mouse over it?

Even on your demo it does the same way. Any way to fix it?

Thanks

ThemeMakers

Hey terryatsm,
Please register in our support system and create a ticket there to get any help to configure your template.
Regards,
Alex

terryatsm
terryatsm Purchased

Already have, still waiting to hear back

ThemeMakers

Thanks, please let me know your ticket ID?

terryatsm
terryatsm Purchased

STILL waiting on an answer.

ThemeMakers

I’m really sorry for the delay in answering the forum questions, there were some problems with updating the content there. Could you please try our ticket system?
Sorry for any inconveniences and thanks for your patience.
Regards,
Alex

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Please help – whenever I click to go to a different page – these 2 lines appear before the page appears – how can this be fixed?

Notice: Undefined index: mln in /home/trinityexteriorsinc/trinityexteriorsinc.com/wp-content/plugins/multi-level-navigation-plugin/core.php on line 21

Notice: Undefined index: mln_testcss in /home/trinityexteriorsinc/trinityexteriorsinc.com/wp-content/plugins/multi-level-navigation-plugin/core.php on line

ThemeMakers

Hey windmillerdg,
Please register in our support system and create a ticket there to get any help to configure your template.
Regards,
Alex

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I add picture of my pages and add subtitle. But ? cant see subtitle. Can you help?

ThemeMakers

Sure, could you provide the website link?
I’d suggest you to register in our support system and submit a ticket on this. Once we get it, one of our managers will get to you shortly with a necessary solution.
Regards,
Alex

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

Is the theme responsive, on smart devices?

ThemeMakers

Unfortunately not, it’s not responsive.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi Would appreciate if you could let me know why most of the plugins that I use on my other sites brakes this theme? And I am talking about plugins that have not yet once broken any other theme I used …. and I do a lot of theme. Specially this theme dont like Video Players, it doesn’t like short code plugins which I can kind of get around it .. but I need to use a plugin called WP eStore and its braking the theme as well, the second I attempt to add a product I get lines of error : Notice: Undefined index:

any idea why? Thank you

ThemeMakers

Dear bobbytn,
I’d suggest you to register in our support system and create a ticket with request to help in this case. Once our manager receives it he/she will get back to you shortly with a necessary solution.
Regards,
Alex

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Is it possible to use the theme in a different language? I need it to German.

Thank you

ThemeMakers

Hey,

First, thanks for your interest in purchasing one of our themes, we really appreciate that!

Sure, it’s possible. We’ve included there translate files, so you’re able to translate it to any language.

Regards, Alex

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Suddenly our featured images are not loading, ONLY on single post pages. We are using the “elegant” setting. Archives are loading the featured images just fine.

I deactivated ALL plugins, I removed all child-theme files. No luck. Help!

ThemeMakers

Hi there,

I’d suggest you to register in our support system and submit a ticket with request to help. Once we receive it, someone from our support team will provide you with assistance.

Regards, Alex

  • Bought between 100 and 499 items
  • Has been a member for 1-2 years

Can you tell me when this template will be compatible with Wordpress 3.7?

Thank you

ThemeMakers

As soon as we test it, it seems within a few weeks.

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 3-4 years
crocgo Purchased

is there a function sidebar on right instead on left now?

ThemeMakers

No, unfortunately, there is not.

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