236 comments found

Unname Purchased
Thank you, I got … http://budtransservice.com/
ThemeMakers

Wow, thanks! you’ve got a very nice website btw ;)

terryatsm Purchased

Hi, why does the menu drop-down flicker for a second once you mouse over it?

Even on your demo it does the same way. Any way to fix it?

Thanks

terryatsm
terryatsm Purchased

STILL waiting on an answer.

ThemeMakers

I’m really sorry for the delay in answering the forum questions, there were some problems with updating the content there. Could you please try our ticket system?
Sorry for any inconveniences and thanks for your patience.
Regards,
Alex

Please help – whenever I click to go to a different page – these 2 lines appear before the page appears – how can this be fixed?

Notice: Undefined index: mln in /home/trinityexteriorsinc/trinityexteriorsinc.com/wp-content/plugins/multi-level-navigation-plugin/core.php on line 21

Notice: Undefined index: mln_testcss in /home/trinityexteriorsinc/trinityexteriorsinc.com/wp-content/plugins/multi-level-navigation-plugin/core.php on line

ThemeMakers

Hey windmillerdg,
Please register in our support system and create a ticket there to get any help to configure your template.
Regards,
Alex

I add picture of my pages and add subtitle. But ? cant see subtitle. Can you help?

ThemeMakers

Sure, could you provide the website link?
I’d suggest you to register in our support system and submit a ticket on this. Once we get it, one of our managers will get to you shortly with a necessary solution.
Regards,
Alex

marcacer Purchased

Is the theme responsive, on smart devices?

ThemeMakers

Unfortunately not, it’s not responsive.

bobbytn Purchased

Hi Would appreciate if you could let me know why most of the plugins that I use on my other sites brakes this theme? And I am talking about plugins that have not yet once broken any other theme I used …. and I do a lot of theme. Specially this theme dont like Video Players, it doesn’t like short code plugins which I can kind of get around it .. but I need to use a plugin called WP eStore and its braking the theme as well, the second I attempt to add a product I get lines of error : Notice: Undefined index:

any idea why? Thank you

ThemeMakers

Dear bobbytn,
I’d suggest you to register in our support system and create a ticket with request to help in this case. Once our manager receives it he/she will get back to you shortly with a necessary solution.
Regards,
Alex

Is it possible to use the theme in a different language? I need it to German.

Thank you

ThemeMakers

Hey,

First, thanks for your interest in purchasing one of our themes, we really appreciate that!

Sure, it’s possible. We’ve included there translate files, so you’re able to translate it to any language.

Regards, Alex

Suddenly our featured images are not loading, ONLY on single post pages. We are using the “elegant” setting. Archives are loading the featured images just fine.

I deactivated ALL plugins, I removed all child-theme files. No luck. Help!

ThemeMakers

Hi there,

I’d suggest you to register in our support system and submit a ticket with request to help. Once we receive it, someone from our support team will provide you with assistance.

Regards, Alex

Can you tell me when this template will be compatible with Wordpress 3.7?

Thank you

ThemeMakers

As soon as we test it, it seems within a few weeks.

crocgo Purchased

is there a function sidebar on right instead on left now?

ThemeMakers

No, unfortunately, there is not.

cjrisk Purchased

i have used this for quite a while now and im worried about updating it to the latest version of wordpress. will there be any issues?

ThemeMakers

Hi there,

Thanks for contacting us about that. Unfortunately I’d not recommend you to update the wordpress, because, I’m afraid it will not be supported by latest wordpress engine.

Regards, Alex

bobbytn Purchased

Hi When will you have this to work with WP 3.9 ?

we need to upgrade.

Thank you

ThemeMakers

I regret to say that this theme won’t support newer Wordpress versions since one which is pointed in it’s description.

Regards, Alex

Aphro Purchased

Hello !

I see on the post before that there wont be any update of the theme, that means no ETA for that ? So shall whe just forget this theme and change renuild our sites using this theme with another one ? ?

In that case better to suppress it directly from Envato market place….

Not updating WP is just not an option ! :)

Thanks :)

ThemeMakers

Hi there,

We still support this theme, but we don’t do any update for latest wordpress version compatibilities. That means this theme works well with only WP versions which are pointed in it’s description.

Regards, Alex

There is any shortcode in my freely premium theme.

ThemeMakers

Hi there,

I’d suggest you to register in our support system and then submit a ticket there with request to help. Once we receive it our managers will gladly handle the problem.

Regards, Alex

So there will be no update with new version?

ThemeMakers

Exactly! Please read the theme description ;)

lex_seo Purchased

Hello, i’m reading about the updates and your suggestion on not upgrading the wordpress… until which version is still working ok? because my hosting upgrade it to 3.9.1 and now the short cuts button is not showing anymore. I did not have other choice, that was something that my host did because of security issues. =(

ThemeMakers

Hi there,

As it says on item description, it fully supports WordPress 3.5, WordPress 3.4, probaly it should also support 3.6 but we haven’t check that.

Regards, Alex

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