269 comments found

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years
  • Referred between 1 and 9 users
  • United Kingdom

Hi When I’ve added in the images next to the child pages on the Tour Template I’m getting some missing when clicking on the child links.

If you rotate through them here: http://www.trulymarketing.co.uk/services/

You’ll see the other two icons vanish when you click on the first child page link?

goThemeTeam
We can help you in our support forums. You’ll need your Item Purchase Code to register. For help finding your Purchase Code, follow our tutorial. See you there! Best regards,

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

These guys are not responding to problems and their docus suck

goThemeTeam
We can help you in our support forums. You’ll need your Item Purchase Code to register. For help finding your Purchase Code, follow our tutorial. See you there! Best regards,

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years

hello,

I am on the point to purchase your theme, does it have a field in the signup form to attach file?

thanks

  • Bought between 1 and 9 items
  • Germany
  • Has been a member for 3-4 years
  • Referred between 10 and 49 users

The pricing grid is not displayed on IE9 in comp mode. :(

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
ruano Purchased

In my wordpress, this template does not update the template options in the database. I need permissions on the server?

goThemeTeam
We can help you in our support forums. You’ll need your Item Purchase Code to register. For help finding your Purchase Code, follow our tutorial. See you there! Best regards,

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
  • United States

Hi, I just bought your theme. Very nice work. Is it possible to replace the slider photo gallery on the homepage with an embedded you tube or vimeo video instead? You may have already answered this question, but I didnt feel like going through the 200 comments to find out.

goThemeTeam

You could for sure, switch out the image to be a video. That will take some php knowledge to manipulate our code to do this. We use the easy slider which can handle a video in it.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
jtny10 Purchased

It says that the current version is 1.4 but when i download it only downloads 1.3… Is there another link I need to download from?

goThemeTeam
We can help you in our support forums. You?ll need your Item Purchase Code to register. For help finding your Purchase Code, follow our tutorial. See you there! Best regards,

<img src=”http:// www.gothemeteam.com/marketing/zen_mini2.png” />

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
jtny10 Purchased

Just realized that when ever I change a setting in the theme options it does not save. I cant even change the theme color. What causes this?

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

I just installed the theme, and I’m having trouble with the slider, similar to an issue that was already mentioned earlier, where it says:

When I load multiple images in the slider admin window, rather than “slide” they stack.

Both saas.js, and easySlider.js are included on my page. Also, I check that the page template home is properly set on the home page, which is the solution proposed, but I still see the issue. Any ideas or known issues? Thanks.

goThemeTeam
We can help you in our support forums. You?ll need your Item Purchase Code to register. For help finding your Purchase Code, follow our tutorial. See you there! Best regards,

<img src=”http:// www.gothemeteam.com/marketing/zen_mini2.png” />

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • United Arab Emirates

Is it possible to make it Right-To-Left theme ?

goThemeTeam

Hello Tartoob,

What do you mean with that?

GoThemeTeam

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years

Hello,

I would like to make some adjustments to the home page to move the tweet over to the right and extend it to include an additional 3 items… similar to a side bar. Is this possible and where should I edit this?

I would like to add a text box to the additional space that will now be available on the home page to include more information.

Could you assist with this or do you have documentation that I could use to work it out myself?

thanks

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years

You are not going to provide working billing form then what its mean to put in demo?

goThemeTeam

Hello,

The form works but is not connected with a payment provider.

If you have any questions you can contact us at help@gothemeteam.com

Best regards, GoThemeTeam

  • Bought between 1 and 9 items
  • Germany
  • Has been a member for 3-4 years
  • Referred between 10 and 49 users

Where v1.5 can be downloaded? I get only v1.3 when I download the theme here on themeforest…

goThemeTeam

I see 1.3 is online right now, we will upload 1.5 on Monday again. Can you send your mail address to help@gothemeteam.com, we will send you version 1.5 then.

Thanks,

GoThemeTeam

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
  • Spain
pinxe Purchased

Hi!!

Ipost a ticket in your support forums some days ago:

Subject: Multilingual site Ticket ID: 1345352-3224071520 Department: Support

At the moment I don’t have any answer, can you help me please?

Thank you.

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
  • Spain
pinxe Purchased

Hi,

I’m sorry, but I can’t find a solution in you forum, actually, I can’t find any help in your forum….

In your documentation I can’t find any suggestion about languages.

My question is easy:

I’m using WPML and I understand how manage all the translation pages except:

Homepage Pricing Footer

How can I to add the content for each page in each language?

Is it possible to do it?

I’m really interested in your template, actually, I bought it, but I need to solve this. If it’s not possible I’ll find another template, no matters, but I would like to know if I can do it or not.

thank you.

goThemeTeam

Hi,

We are looking into this tomorrow and will contact you by mail.

Thanks, GoThemeTeam

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Hi,

There is a little error in the img alt tag on this theme. Nothing serious, but it has to be fixed for SEO .

1- Display the source in your live preview: http://saas-wp-ii.gothemeteam.com

2- Search for: class=”social-links”

3- Check all image alt text tag

Conclusion: All the social media images are missing an alt tag. It looks good:

<?php esc_attr_e('Tweet this', 'saas') ?>

Please advice.

Simon

goThemeTeam

Hi,

We can help you out at http://help.gothemeteam.com

See you there!

Best regards, GoThemeTeam

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

new to this site. New to this forum.

Pre sales questions

1. You mentioned earlier in the post that you have 6 different color options. I could not see in the demo. It looks like I need to buy the theme to figure it out. Can you give some idea about what they are.

2. In the tour section, I would like to add more features. How easy would be clone feature pages?

goThemeTeam

Hi,

There is one color with this theme. 6 different page layouts, that’s what in the description.

Cloning a featured page is quite simple, you can do it in the admin panel of Wordpress. If you need help with that you can contact: http://help.gothemeteam.com

Best regards, GoThemeTeam

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

I just got your theme.

I dont want to display SAAS Web App on TOP – instead I want to display my company’s name.

What do I need to do?

Thanks.

goThemeTeam

Hi,

We can help you out at http://help.gothemeteam.com

See you there!

Best regards, GoThemeTeam

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
  • New Zealand

Hi, I really like this theme however there appears to be an error http://saas-wp-ii.gothemeteam.com/ it looks like there is extra text.

If this gets sorted I would be really keen.

Regards Dan Ballard CyberHub

goThemeTeam

Hi Dan,

Thanks for sharing! We fixed it now, so it is working properly again!

Best regards, GoThemeTeam

  • Bought between 50 and 99 items
  • Has been a member for 7-8 years
  • Referred between 1 and 9 users

I really like this theme but have a couple of pre sales questions that needs to be addressed.

I plan to use this theme for a web design firm.

1. Is there a special portfolio type format page that comes with this theme?

2. Also, are we able to implement paypal into the signup form? If so, is it easy to do so?

Thanks

goThemeTeam

Hi,

Apologies for the late reply.

Here are the answers: 1. No there is no portfolio type format currently.

2. Yes, that would be easy to do. Our support staff can help you with that at: http://help.gothemeteam.com

Thanks, GoThemeTeam

by
by
by
by
by
by