237 comments found

ikeswoop Purchased

Hello,

I’m having trouble getting Buddypress 1.7.2 to work – does the theme support it?

Thanks

ait
ait Author

Hi,

Sorry theme does not support Buddypress.

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

Sjoegaard Purchased

i have just bought this theme, but after the theme has been activated, my homepage is insanely slow..

how do i get my money back??

ait
ait Author

Hi,

Please post more details to our support forum, our developer will have a look at it for you.

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

Default-user
Sjoegaard Purchased

i would just like to get my money back!

ait
ait Author

We don’t process payments, please contact Envato support with this enquiry. Thanks.

Hi!
I have a pre-sale question (tried to use your form on your web but captcha image not showing).
- I really like your theme and it fits what I’m looking for, but I’m not very fond of the rolling effect of the images on bottom and the date in the blog, I get it’s a quite easy CSS edition to turn it off, right?
- I was also wondering if on the home page it’s possible to have more contents then what you’re showing, likes boxes or prices (I guess so, just to be sure: it’s all based on shortcodes, not drag&drop page builder, right?)
- Insted of having a menú on footer, is it possible to use the default widgets and how many footer areas, 3 or 4?
- Do you plan to have testimonial forms in an further update?
- Do you plan to have fix menu option in a further update?
I think that’s all :)

ait
ait Author

Thanks for your message. You can turn off css effect, we can guide you on our support forum. You can add in any section or shortcodes on the homepage to make it look different. Footer is widgets ready, you can place there any widgets you like. There’re no plans to include testimonials in future updates. Thanks.

Testimonials is a feature we really need so putting me off choosing this theme, but the design is fab I really like it a lot, shame! Would you reconsider adding them? or do you have and alternative that supports this?

ait
ait Author

Have a look at Fairytale, it includes also Testimonials section. Thanks.

Hi! We’ve downloaded the Freestyle theme. But we can’t find “Beautiful Content Example Pages” could you help us please? Is quite important!! Thanks..

“We’ve prepared Beautiful Content Example Pages that are ready to use to make your pixel perfect presentation. You can combine them in any way.

About Freestyle Lessons Beginner Course Sidebar Page Advanced Course Example Page FreeStyle Exhibitions Preview Our Teacher’s Page”

ait
ait Author

Hi,

Example content can be found in WP folder. Please note that there’re no images as images used on our demo site are proprietary and we cannot resell them.

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

kecster2 Purchased
http://j2kdesign.com/wp/ this is the site i am making.. how can i get rid of the breadcrumbs, that whole white bar above image and below menu
ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

pumaweb02 Purchased

i want a refund ! i want my money back i order Freestyle Responsive try to get support never got any respond. the theme is supper slow!!

it take my site 20 seconds to load the first page.

please refund my money back i dont want support anymore. refund me back.

ait
ait Author

Sorry to heard that. Please post your questions to our support forum. We don’t see any questions under your name. Our support staff will help you resolve your issue. Thanks.

Can I have the Blog page with the slider of the homepage?

Thanks!

ait
ait Author

Yes, that’s possible. Thanks.

does not fit or in the same page as intended q buy something?

ait
ait Author

Sorry I didn’t get your question, could you please explain a bit further? Thanks.

ait
ait Author

We’ve tested our theme on iPhone 4, iPhone 5 and few Android phones, all is working OK. Thanks.

I am considering buying this theme however the live preview of the site is not responsive when it comes to the ipad. Are you able to fix this?

ait
ait Author

Theme will only adapt to mobile screens, it stays the same on tablets. Sorry we don’t plan to implement changes for tablets. Thanks.

edgeren Purchased

Why import the sample data do not see any picture? How can I import pictures?

ait
ait Author

Hi,

Sorry images that are on our demo site are not included in the theme as we cannot resell them.

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

Hey, I have a pre-purchase question.

Really interested in this theme but I am concerned if this is only boxed or whether it also has a ‘wide’ version because neither the description nor the demo mentions it.

If it has a wide version, is there any way I can see it because I cant figure out how to see it in the live demo.

Thanks in advance.

ait
ait Author

Thanks for your message. There’s only boxed version available.

yanhardy Purchased

Hello, How can I remove the white border around an image gallery? Thanks.

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

S3UB4Z Purchased

Slider doesn’t show. Checked your support forum – there is no answer. Uploading image in 1024×434 as usual, but slider doesn’t pick it up. Site: www.c2k.ie

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

Hi!

I was wondering if there are some more detailed instructions how to use revolution slider with slider included in template. Somehow i found dificult to achieve same result in slider as there is in demo on themeforest. I made revolution slider called test and when i paste short code in a subpage – slider is integrated into that page and does not look like basic SLIDER. Instead i would like to have revolution slide like you made it in Slider. Basically i dont know how to combine them? Sorry for poor explanation of my problem. Hope you can help me with this.

Regards.

ait

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

Hello
I’ve posted a couple of topics on your forum on September 2nd, someone from your team contacted two days later, and I sent a private message with user and password to enter the frontend (as the website is under construction and password protected). Since then, nothing, no private message, no answer in the forum, nothing…
Here are the links http://support.ait-themes.com/discussion/comment/32912#Comment_32912 | http://support.ait-themes.com/discussion/comment/32021#Comment_32021
Looking forward, thank you.

ait

Thanks for the message. I’ve forwarded it to our support staff, they’ll get back to you asap.

asdevargas

Thank you so much!

lookat Purchased

Hi, I can`t login to the support forum, the system won`t recognize my purchase code. I`ll ask the question here please:

How to achieve the same frame & lightbox in sidebar like on this opage? http://preview.ait-themes.com/freestyle/wp1/about-freestyle-lessons/beginner-course-sidebar-page/

I tried to add it by widgets and tried different HTML codes, but doesn´t seem to fit the same look, frame, lightbox etc.

Please also let me know if I can get a valid purchase code to register in your support forum.

Thank you!

ait

I can see you already have an account, please use “Forget” link to reset your password. Thanks.

This theme was removed from Themeforest for a reason in the past – it’s by far the WORST theme i’ve ever worked with. SAVE YOUR MONEY.

ait

Sorry to hear that, could you please send me more details via PM? Thanks.

Hello,
I wrote you a couple of weeks ago about two topics unresolved for almost a month…!
One is about phone number showing miss-placed on iPhone device http://support.ait-themes.com/discussion/comment/32912#Comment_32912 the problem is on iPhone device, not simulated webpages. I sent all the credentials, every times I was asked for, but never get even a suggestion of what could be the problem.
The other topic is about slider images deforming on responsive design http://support.ait-themes.com/discussion/comment/32021#Comment_32021 This topic never get an answer, even if I reminded several times the person of your staff of both topics.
Would it be possible to reassign those two problems to someone more constant and able to give real support? Thank you in advance!

ait

I’ll get in touch with Zoli and find out what’s the story on that. Sorry for waiting.

asdevargas

Thank you…

asdevargas

Thank you…

When I share a post on facebook,the featured image does not show? Please help!

ait

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

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