248 comments found

Hello, you have also installed a shop front in the template?

ait
ait Author

Hi,

WooCommerce is supported, you just have to do a bit of styling.

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

Hi, I updated the theme to 2.35 versione, but in my wp dashboard, the alert for the update is always on, since the 2.30.

The theme on theme forest is the 2.35?

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

Does this theme support different sidebars per post?

(I have podcasts and courses as categories and both of those post types need different sidebars)

I can’t figure out if this theme has unlimited sidebars or not and whether I can choose a custom sidebar for “posts” or not, I assume pages are fine but it’s the posts that I have a query about.

ait
ait Author

Thanks for your message. You can use a 3rd party plugin for sidebards. Theme includes by default 4 sidebars, but you can extend it.

nescar Purchased

Is compatible with wordpress 3.7.*?

ait
ait Author

Hi,

Sure, you can upgrade no problem.

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

I just bought this item today. I went to the Revolution Slider page to read some of the documentation and realized that the Revolution Slider that it comes with is out dated, so none of their documentation is correct now. Any chance you can get me the newest Revolution Slider (version 4)?

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

Hi! Since you changed the support forum, I don’t get any email notification when someone answer a topic: how can I have this back, it was definitely super useful!! Thanks.

ait
ait Author

We’ll have a look at it, I’ve forwarded it to our developer. Thanks.

asdevargas

Thank you.

asdevargas

Thank you.

Great support, great theme. Thank you very much :)

ait
ait Author

You’re welcome, enjoy your site :)

gplanet Purchased

is it compatible with 3.8 version? thanks

ait
ait Author

Hi,

Yes feel free to upgrade.

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/sign/register

You support forum account will be generated automatically.

Thanks

Nice theme. A presale question, please: Is there an events calendar or class schedule/signup plugin that works well with this theme?

Thanks.

ait

Thanks for your message. This feature is not implemented by default, you can use a 3rd party plugin for that.

i can’t import xml demo to wp 3.8.1

ait

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/sign/register

You support forum account will be generated automatically.

Thanks

Default-user

No one ever replies to my messages on Support forum.

ait

I can see you’ve posted a question few hours ago, our developers will have a look at it. Thanks.

lookat Purchased

Hi, is it possible to disable the responsive design for mobile devices so the default page is shown?

Thanks

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/sign/register

You support forum account will be generated automatically.

Thanks

Default-user
lookat Purchased

Yes or No as an answer would be enough I guess…however

ait
ait Author

Yes it is possible.

Can you create a child theme ?

Thanks

ait
ait Author

Yes you can. Please check the following for more information: http://www.ait-themes.com/doc/how-to-create-child-theme/?theme=faq

Hi!!! sorry I have problem after the last update..

Fatal error: Call to undefined function putRevSlider() in /web/htdocs/www.energiainmovimentosrl.it/home/website/wp-content/themes/freestyle/ait-cache/_wplatte/_Templates.snippet-custom-home-slider.php-c3f25d23cb53cfe7b811521c1fd4216c.php on line 70

what is this?? help!!!

Thanks

ait
ait Author

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions

Hi Can I set rotating of images on the front/home page to off?

Thanks

ait
ait Author

Yes you can, theme includes Revolution slider free of charge.

Default-user

I dont mean the slider but images over “Freestyle lessons,beginner course, advanced course and so on”

ait
ait Author

Sorry for misunderstanding. Yes you can turn that feature off. Thanks.

HI, after the last update, my site doesn’t fit weel with Iphone. I surch on forum support, but no answer for me. Any idea ? http://ecoledelavie-pierrelatte.fr/
ait
ait Author

Thanks for your message. I’ve forwarded it to our support staff, they’ll have a look at your questions soon.

ait
ait Author

We had a look at our support forum and last message from you is from June 2013. Please post your question to our support forum so our developers can have a look at it. Thanks.

akaem Purchased

Thank you for the nice theme!

Anyway I have not allowed “comment”, but when I check the site it’s still have “post comment” in each page, how can I remove that?

ait
ait Author

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions

Hi there,

I purchased this theme. But i see that i got version 1.0 although i see that version 2.7 is out already. I bought your theme just a week back. Can you clarify please?

ait
ait Author

Thanks for your message. I’ve forwarded it to our support staff, they’ll have a look at your questions soon.

Default-user

The reply from staff did not relate anything to the problem. He simply repeated what i said. I replied on it. please forward it to support staff. I am waiting to work on this theme as my client is over my head about it. Please hurry up.

ait
ait Author

We’ve checked the package on themeforest and there’s a version 2.37 included. Please try to download the full package, installable theme is located in WP folder. Thanks.

nice theme. any upcoming updates ?

ait-support

Hello, thanks for message. We do not work on any update for this theme as it’s not necessary for now, theme working fine with latest wordpress version:) If you face any problem, please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions

Hello,

Concerning Revolution Slider Security Issue, I checked the latest version here at Themeforest. Last update 27th August … but the log shows v2.37 of April and the download is also v2.37

What is the latest version and can I download it? Thanks.

Default-user

And please send me the latest Slider Revolution version you support with this theme. I assume v4.2 or higher, this version solves the security issue.

Thanks.

ait-support

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions

ITRunde Purchased

Hello,

i have a problem with the site http://preview.ait-themes.com/freestyle/wp1/about-freestyle-lessons/freestyle-exhibitions-preview/

I want this layout, but if i upload a photo in the mediathek (for example 800×533px) and insert it into one portfolio item, the freestyle-exhibitions-preview-site show the picture very pixeled.

I have used this shortcode: [ait-portfolio slug=”portfolio-custom” width=”259” height=”173” showdescription=”down” cols=”3”]

(259×172 is just a smaller version, unpixeled, from the umploaded version)

In the source code of the site i see, that follow picture will load: ”/picture-1024×1024.jpg&w=259&h=173”

Whats the problem? Can you help me to show the “real poportion” of the pixture in small?

Thanks!

ait
ait Author

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions

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