241 comments found

Hello, where is it possible to change the meta-tags (settings are usually in header.php)?

ait
ait Author

Hi, Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com Thanks

This company does not answer support tickets. (4 days now) I want a refund.

ait
ait Author

Sorry for that, I have forwarded your question to our developer, he’ll look at it asap. Thanks.

Hi, we bought this template 1 week ago. We are having some problems with the site speed. We have tested the speed through “tools.pingdom.com” and the result is terrible, the web browser is waiting for data from the server around 16”. Can you help us to find out the source of the problem? Do you think is a template bug? www.megasportcentre.com/prueba Thanks in advance

ait
ait Author

Hi, Hosting is probably slow, please try to install Wp Super Cache plugin or similar.

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com Thanks

The look of the theme is great, but the idea of using a templating engine is a bad choice to me. The resulting template is practically un-modifiable even if you are a skilled php programmer.

ait
ait Author

The only difference is that php and html are separated. You can do any amendments to html files in Templates folder. You can even use PHP there if you need to. Thanks.

Default-user

Some might like it, but the benefits are impossible for me to see: the syntax is cryptical and learning a whole new object model and language is an additional cost which we’d like to avoid. Plus this thing might impact on speed. We have trashed the theme right away, we will not buy any more themes like this.

Why do i have a white space underneath my slider.. http://bit.ly/LLNNW9

ait
ait Author

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

Thanks

I cannot find the .po translation files. I already re-download the Theme, but the languages folder is emty. Could you tell me where can i find the files? Thanks in advance!

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

Your support forum account will be generated automatically.

Thanks

IS2I-Pro Purchased

Please, In your “freestyle” template : - How to change the height of the slider show in homepage? - How to deactivate the slider show in other pages? Thanks

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

Your support forum account will be generated automatically.

Thanks

Hi!

Stupid question, but were can I find or active the examples?

Thanks

ait
ait Author

Hi,

you can find it in our dummy content – it should be included in your zip file … search for defaultcontent-export.xml

Thanks

Hi again!

Found it. But not sure what to do with it. :/ Please help…

Sry! Got it! Working now. Thanks!!

Hi It might be a silly question. But how do i turn off comment in your theme. Also if i want to install another gallery plugin will it work? thanks

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

Hi, is this available as a site template i.e. just the markup and not as a wordpress theme? Thank you.

ait
ait Author

Sorry theme is only available for wordpress. Thanks.

wallyd Purchased

This theme is totally maddening… if you open the css file in a editor and make a bunch of changes, the minute you make one change in the admin panel from the theme options in wordpress, it writes all the default css back into the theme directory overwriting any external changes. I’ve never seen this before.

ait
ait Author

Hi,

Sorry for the issue, style.css is automatically generated all the time, please have a look at the following document: http://www.ait-themes.com/doc/advanced-users-editing-html-files/?theme=freestyle-wordpress-theme It’s also stated in the style.css file itself.

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

ShiftWeb Purchased

Added to My Portfolio section of the content. But it does not seem content. Portfolio menu has no content. How can active?

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

ShiftWeb Purchased

Hey? Portfolio page does not work!

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

blankred Purchased

I am finding increasingly annoying that your documentation is very very basic. How do i add a picture gallery? And please dont tell me to go to your forum, as it takes ages to sign up etc!

ait
ait Author

Hi,

the picture gallery can be added by “add media” button in wysiwyg editor where you can place several images and create the gallery. It is the standard WordPress functionality and this is the reason why it is not in our documentation. We expect our customers know how the wordpress works.

And what about our support forum – we created the automated registering system and your account will be created atomatically from now. Please use the following link: http://support.ait-themes.com/entry/register

Thanks.

OK SOVLED !!!!

——Hi there, nice theme! I am having trouble displaying Google Fonts in Greek Script. I am using ‘Comfortaa’ family and in greek texts fonts fallback to default font-family (on display only, css is ok).

OK SOVLED !!!!

somacore Purchased

Hi there,

I just bought this Freestyle theme, but what I got inside the folder is the Arctica theme. See screenshot.

Can I get the Freestyle theme instead?

https://dl.dropbox.com/u/1183325/themeforest.jpg
ait
ait Author

Thanks for your message, I’ve reuploaded freestyle again, update should be available soon.

Hi ait

Great theme by the way. I’ve added the blog and when you click to view the posts it is full width instead of the sidebar being there.

Do you know why this is causing this issue.

regards

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

ShiftWeb Purchased

I updated my version of WordPress 3.4.2. Disappeared after the update is finished, the text editor. Working before the update state. What is the problem?

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

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