236 comments found

  • Australia
  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Just noticed something else that makes me feel uneasy. All the pages take considerable time to load in IE8 and that is the browser that my client and their customers will most use. Also the image gallery frame (when you have selected an image) appears to be broken/out of alignment.

yeah there are quite a few issues with IE8 actually. The teachers page does not show any of the images. I’m really not sure about this theme and its compatability with IE8 .

Thanks

ait
ait Author

Thanks for that, I’ve forwarded your comment to our designer, she’ll have a look at it in IE8 , we still have one PC with Windows XP just for IE8 :)

rarch47

Sorry guys, but getting your designer to look into it just doesn’t really alleviate my concerns. My client really needs IE8 to work and your theme unfortunately does not ‘cut the mustard’. Throwing in a ‘free’ image slider that doesn’t really do anything more than the other free sliders out there doesn’t compensate either. Your documentation looks good but I really have an issue with displaying in IE8 so sadly, I’m not going be a customer this time. Good luck in the future and get a new hosting server.

  • Australia
  • Bought between 50 and 99 items
  • Has been a member for 6-7 years
petarc Purchased

Firstly, nicely created theme.

I’m having a strange prob, I’m updated the CSS directly – I upload the CSS and the changes are reflected but then 10mins later or so the css reverts to the original.. Any ideas why this is happening?

Cheers

ait
ait Author

Hi,

Please do all your changes in style.less.css or Custom Css field in the admin.

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, I created a button but cannot get it to link to another page. [button title=”MORE INFO ” link=”http://www.ait-themes.com”...

I changed the “http://www.ait-themes.com” to my page but it continues to link to the page the button is on no matter what URL i type in.

Please help, Thanks

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
natbot79 Purchased

Hi, I bought this theme a while ago and love it!.. If I update to the new version of Wordpress 3.4.2 will this theme work?

ait
ait Author

Yes all will be working, thanks.

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Sweden

Is it Compatible With Latest Version (1.6.5.2) of WooCommerce ?

/Stephan

ait
ait Author

Yes theme is compatible with Woocommerce, but plugin is not styled, it’s not a dedicated shop/e-commerce theme. Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Sweden

Well, do you want to sell a copy Freestyle or not? ;) again… Is it compatible with latest version of WooCommerce or not?

cheers/S

ait
ait Author

Sorry for the late answer, we don’t work during weekends. Please see my comment above. Thanks.

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

Is this theme compatible with IE8 yet. I notice there are a lot of issues on the demo, especially with the images. I have a client who loves the theme and would like me to purchase it, but I don’t feel comfortable doing that when the demo doesn’t even function properly. Thanks for your assistance.

  • Actually, the demo isn’t working in Firefox either. I haven’t checked the other browsers. I looked at this theme a few weeks ago to show my client and everything looked great. Now it’s a mess. I see there was an update recently. Is that the issue, and if so, when do you intend to fix these problems?
ait
ait Author

Theme uses lot of css3 stuff that is not supported by IE8 . Revolution slider with cufon has also issues in IE8 . But if you use old school anything slider you won’t have issues there.

What firefox version and OS are you using?

Default-user

I’m using Windows 7, IE9 and Firefox 16.0.2 and the demo is not working in either browser. The reason I specifically asked about IE8 is that my client is currently using that version. I have asked them to update, but regardless … if it isn’t working in IE9 , there’s a problem. In IE9 , it works if I select compatibility mode, but the images (under the teacher section) are square rather than round … I can live with that. The theme appears to be working in both Safari and Chrome.

  • Thanks for your timely reply by the way. I appreciate it.
  • Also … I can send you screen captures of what I’m seeing in FF and IE if that would help.
ait
ait Author

Please send us some screenshots to info@ait-themes.com, we’ll have a look at it. We have here Windows XP with IE8 , Windows 7, few Macs and also Linux with Ubuntu. All looks OK.

Default-user

I am doing the screen captures now and will send them shortly. Also … Firefox gives an error that some of the plug-ins used are out of date. Thanks!

Default-user

I just sent screen captures of 6 pages that are not rendering properly in IE & Firefox. I did not go through the drop down menus to look at those pages, but I’m pretty sure you’ll see a pattern in the ones I sent. It appears to be an image issue, but you would know better than me.

ait
ait Author

Thanks I’ve seen your email. It’s very interesting. We cannot replicate it on any laptop/pc/tablet/mobile we have here. Do you have any special settings? Javascript disabled? Plugin installed?

Do you have some other PC to test it? Thanks

Default-user

I don’t think I have any special settings in either Firefox or IE, and I’ve never installed plugins in either browser. The funny thing is … when I showed my customer the template on October 17th, it was working fine. There were no problems with those blown out images. Sorry, I don’t have another computer.

ait
ait Author

Really strange, I can send you a previous version if you like. We’ve added in some CSS3 stuff to make the theme fresh and revolution slider.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

i was just about to buy this theme but then saw all the IE8 compatibility issues and also slow loading . so decided NOT to buy it. unless sales have any comments?

ait
ait Author

Thanks for your message. Theme will work on IE8 but due to the fact that it uses latest css3 technology some bits will not work exactly as they are on modern browsers.

  • Bought between 100 and 499 items
  • Has been a member for 1-2 years

customer gave me money for this pattern. I have a Visa, but no pay pal and my card does not register.

And today no longer work the effects of rotation: the girl in circles. Why? and when will work?

ait
ait Author

Please contact Envato support regarding payment options or issues. We’re not processing any transactions, we’re just theme developers selling via themeforest website.

Circles are fixed now, thanks for that!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Can anybody provide dummy content for the slider? maybe a database file? Finding it really hard to try and emulate the slider as it is in the theme demo which is why I brought the theme in the first place. Thanks.

ait
ait Author

Hi,

Please post to our support forum, our developer can send you a slider export/import file.

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
ait
ait Author

Thanks for that, I’ve forwarded the link to our developer. Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Nobody seems to want to help me. Are you sure that there is such a thing as a slider export/import file?

ait
ait Author

I’ve just checked with our developer that you’re already communicating regarding our questions. Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years
imcijaye Purchased

I am getting more and more irritated by the day with this theme. I bought and downloaded it approx. 1 week ago only to find that it’s TERRIBLY SLOW and super buggy. It basically disables some of wordpresses inherant functions such as adding images, linking, slider menus (along the left dashboard) etc.

PLUS when I got to the theme support section – and speak with their staff they try to pass the blame onto US the buyers that it’s our issue – when it clearly isn’t because if I revert back to another theme it’s fine – everything is fine.

ON TOP OF THIS – aitthemes says the latest version is 2.7 and you have a version 2 banner on your image suggesting that it’s WAY outdated.

They pointed me back here to get the latest version but I can’t seem to download it at all. I see no instance of 2.7 on the page that I can tell.

And why can’t we just do a one click upgrade? Why do we have to do a fresh install and rebuild everything. Isn’t that backwards kinda?

ait
ait Author

The current theme version is v2.8, you’ll have to install the theme manually, themeforest does not support automatic theme updates :(

Our images says v2 as the v1 version of the theme didn’t include multi layer slider. If we’ll include another major update, it’l say v3 and then small fixes will be v3.1, v3.2, etc.

Please post to our support forum as our developer does not have access to themeforest discussions here and therefore cannot help you. Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Problem withi heigh

hello I have a little problem, I can not remove the gray bar on the reduction of the slide. My new slides and the place is 300px to 400 Please help me where to find it… :( look my site klubeuropejka.pl

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

  • Bought between 100 and 499 items
  • Has been a member for 1-2 years

How do I update the theme without downloading it again? When the site is already running on the hosting

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

  • Bought between 100 and 499 items
  • Has been a member for 1-2 years
ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

  • Australia
  • Bought between 100 and 499 items
  • Has been a member for 5-6 years

Yeah it is pretty slow in ie.. that’s unfortunate.. if that can be fixed-up, I’ll buy immediately.. I really love the look of this theme, it looks amazing and it’s my fave theme right now, just didn’t realize how long it takes in ie to load, the demo version of the theme took over 5 mins to show up, whereas on Firefox and Chrome it loaded really fast.. hopefully there is something that can be done to fix it so that I can purchase this for my new project – I have full faith that you can do something :)

ait
ait Author

Thanks for your message. I know that theme is a bit slower in IE8 because of CSS3 stuff used. What IE version are you using? We’ll look again and try to optimize the code. Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, could you tell me what pages are included? I need home, teacherd, blog, contact and others… thanks.

ait
ait Author

Hi, everything you see on the demo site, including example content pages. What is not included are images as we cannot resell them. Thanks.

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

Hello,

Is this theme 100% responsive ? If I go to tablet-emulator.org I notice a horizontal slide bar at the bottom of the browser, both in Firefox & Crome. If I set my screen resolution to 1024×768 I see that slide bar. I then noticed using firebug the following:-

body { font-family: arial; font-size: 12px; margin: 0; min-width: 1024px; width: 1024px; }

I thought Responsive meant it would adjust the theme depending on device, and browser ?

ait
ait Author

Hi,

Theme is adaptive, it’ll adapt to mobile screens, it won’t resize all the way down to mobile.

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

Default-user

I followed your advice. I created an account on your support forum, and it has say there all day, with no updates.

In future I will NOT visit your forum, I will post my comments here, so others know the issues I am having.

Posting messages like

“Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forums can be accessed at: http://support.ait-themes.com"

Does not work with me, as it seems your dedicated support team are sleeping.

ait
ait Author

Please understand that we work in CET timezone that means yes, we’re sleeping :)

We’ve decided to run a dedicated support forum mainly for one reason – our developers do not have access to themeforest discussions here and cannot answer questions you post here.

Thanks for understanding.

  • Bought between 100 and 499 items
  • Canada
  • Has been a member for 3-4 years
  • Referred between 1 and 9 users

How do I update JQuery? I’ve been trying to contact you on your support forum for almost 2 weeks now:

http://support.ait-themes.com/discussion/4476/3-5-navigationmenu-issue#Item_10
ait
ait Author

Thanks for the message. I’ve forwarded it to our developer. He’ll have a look ASAP. Thanks.

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