256 comments found

I bought this theme, but since then i see that i am unable to put content in the page in the normal way as i do with my other wordpress sites in which rich text editor works well. But when this theme is enabled, i see that the “visual” text editor is disabled and i can’t put in content. But instead, i have to go to ””text” editor to put content in which i can’t see rich text editor options. Why is this happening?

Also i need to know how to increase the font of the content of page. Please reply early as my client is waiting on me and i have to update the site in next 20 hours.

ait
ait Author

Hi,

There has to be some issue, please post more details to our support forum.

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions

Is this theme RTL ready? I want to use it for Arabic website, will it perfectly work with RTL?

Can i just install it over the Arabic wordpress?

ait
ait Author

Sorry theme is not RTL ready.

keg Purchased

Trying to register the Rev. Slider and it tells me my purchase code is invalid.

ait
ait Author

Hi,

Sorry you cannot register the revolution slider as it comes with the theme.

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions

keg Purchased

Im having an issue with the portfolio. I have 2 categories setup with 2 different slug terms and everything shows up all in one. Here is my code…

Current Builds

[ait-portfolio slug=”present” width=”255” height=”180” showdescription=”down” cols=”2”]

Past Builds

[ait-portfolio slug=”past” width=”255” height=”180” showdescription=”down” cols=”2”]
Default-user
keg Purchased

Cancel that, found something on the support forum. Didn’t know you need to put the category ID in with it and not just the SLUG like it shows in the sample!

ait
ait Author

Please post your support questions to our support forum as our developers nor support staff don’t have access to themeforest discussions here. Thanks.

keg Purchased

Having an issue with Media Library. All my images are squished but the actual link to the files are fine. All the featured images to the portfolio are the same way too all squished. Ideas?

ait
ait Author

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions

ozono3 Purchased

I use FREESTYLE template for the website http://www.apego.it
From some days, before the footer, there are a link to “cialis, ecc..”
How i can remove it?

Thanks for support.

Default-user
ozono3 Purchased

WTF! it’s it is very urgent! i’ve posted the question on AitThemes Support Forum 8 hours ago… what should I wait for an answer?

is really EMBARASSING for the site owner…

thank you

ait
ait Author

Thanks for your message. I’ve forwarded it to our support staff, they’ll have a look at your questions soon.

Default-user
ozono3 Purchased

thank you

Pre purchase question would u help me setup as per demo

ait
ait Author

Sorry for that. I’ve forwarded it to our support staff, they’ll have a look at your questions soon.

Default-user

Soon is no good i purchased this because you said u would sort it out not a week later !!!

ait
ait Author

I an see your thread here: http://support.ait-themes.com/support/topic/103046

We’ll help you upload the demo content free of charge as I promised. Will you please make our website accessible?

Also please post all your questions and comments to our support forum as our developers and support staff don’t have access to themeforest discussions here. Thank you.

I updated to 4.0, the site is mostly broken link. So I see https://help.market.envato.com/hc/en-us/articles/202821510 and I upload theme, the wordpress.zip is the only one shows up, it says file too large to be up loaded. Isn’t there a freestyle zip file that I can update my site with? I am hoping to get this resolved so I can start work on my new site for 2015.

ait
ait Author

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions

Does this theme support youtube, vimeo, self hosted videos?

Nevermind, found it, thinks I may just to buy this puppy if the person I am getting it for approves it. Its perfect for them and what they want.

ait
ait Author

Thanks for your message. Yes you can add videos with this theme.

I am unable to receive emails from ait themes. I have tried resetting password but I never receive the email. Any suggestions?

Default-user

FYI I checked and they are not blocked from my email.

ait
ait Author

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your technical questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code” | Online Documentation | Frequently asked questions

hi please have a look at www.popdanceuk.com/wp-admin

For some reason its not responsive i cant see why

admin AdamLilly2009

Purchase code

4ce334d8-c18d-482d-b08c-b9a59f804baa

Default-user

its not because im looking on my mobile

Default-user

still no reply

ait
ait Author

Please post your message to our support forum as our developers don’t have access to themeforest discussions. Thank you.

My website is not displaying the images in the slider on the home page. They are using your Freestyle theme and I have ensured it is upto date along with Wordpress and all plugins. I change the images , they do not appear.

I wrote on the support but I is not answer.

Please can you offer any help to try to resolve this?

Default-user

I find the problem. I created a file htacces and I copy it:

<IfModule mod_security.c> SecFilterEngine Off SecFilterScanPOST Off </IfModule>

ait
ait Author

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your technical questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code” | Online Documentation | Frequently asked questions

Hello this theme is completely unstable! The old theme was hacked and the site crashed. Now after reinstalling the new freestyle theme and uploading the content again my site is hacked again!!!! Please investigate the wholes in your code because this is completely not to be trusted and not suitable for any kind of business use!

ait
ait Author

Hi,

Please kindly post your technical questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

There’re no reported issues with the theme, please check all your installed plugins and wordpress.

Create an Account | Support Forum | Find your “Item Purchase code” | Online Documentation | Frequently asked questions

I look for where i can put the google analytics code

ait
ait Author

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your technical questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code” | Online Documentation | Frequently asked questions

pmj Purchased

I would like to buy this but content does not center well on smaller screens. Can you do an update?

ait
ait Author

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your technical questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code” | Online Documentation | Frequently asked questions

syndaar Purchased

can i use UberMenu – WordPress Mega Menu Plugin with this theme

ait
ait Author

I’ve scanned through our support forum but haven’t found any messages regarding mega menu plugins. We have our own mega menu functionality in our newest themes though. Have a look at http://themeforest.net/item/doctor-responsive-medical-wordpress-theme/9355989 or http://themeforest.net/item/anchor-wp-theme-with-reservation-system/9199120 Thanks.

Default-user
syndaar Purchased

how can i use this mega menu on Freestyle Yoga Wordpress Theme ?

ait
ait Author

Sorry it’s only available in our newest themes.

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