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258 comments found.

Hello, you have also installed a shop front in the template?

Hi,

WooCommerce is supported, you just have to do a bit of styling.

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

Hi, I updated the theme to 2.35 versione, but in my wp dashboard, the alert for the update is always on, since the 2.30.

The theme on theme forest is the 2.35?

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

Does this theme support different sidebars per post?

(I have podcasts and courses as categories and both of those post types need different sidebars)

I can’t figure out if this theme has unlimited sidebars or not and whether I can choose a custom sidebar for “posts” or not, I assume pages are fine but it’s the posts that I have a query about.

Thanks for your message. You can use a 3rd party plugin for sidebards. Theme includes by default 4 sidebars, but you can extend it.

Is compatible with wordpress 3.7.*?

Hi,

Sure, you can upgrade no problem.

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

I just bought this item today. I went to the Revolution Slider page to read some of the documentation and realized that the Revolution Slider that it comes with is out dated, so none of their documentation is correct now. Any chance you can get me the newest Revolution Slider (version 4)?

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

Hi! Since you changed the support forum, I don’t get any email notification when someone answer a topic: how can I have this back, it was definitely super useful!! Thanks.

We’ll have a look at it, I’ve forwarded it to our developer. Thanks.

Thank you.

Thank you.

Great support, great theme. Thank you very much :)

You’re welcome, enjoy your site :)

is it compatible with 3.8 version? thanks

Hi,

Yes feel free to upgrade.

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/sign/register

You support forum account will be generated automatically.

Thanks

Nice theme. A presale question, please: Is there an events calendar or class schedule/signup plugin that works well with this theme?

Thanks.

Thanks for your message. This feature is not implemented by default, you can use a 3rd party plugin for that.

i can’t import xml demo to wp 3.8.1

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/sign/register

You support forum account will be generated automatically.

Thanks

No one ever replies to my messages on Support forum.

I can see you’ve posted a question few hours ago, our developers will have a look at it. Thanks.

Hi, is it possible to disable the responsive design for mobile devices so the default page is shown?

Thanks

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/sign/register

You support forum account will be generated automatically.

Thanks

Yes or No as an answer would be enough I guess…however

Yes it is possible.

Can you create a child theme ?

Thanks

Yes you can. Please check the following for more information: http://www.ait-themes.com/doc/how-to-create-child-theme/?theme=faq

Hi!!! sorry I have problem after the last update..

Fatal error: Call to undefined function putRevSlider() in /web/htdocs/www.energiainmovimentosrl.it/home/website/wp-content/themes/freestyle/ait-cache/_wplatte/_Templates.snippet-custom-home-slider.php-c3f25d23cb53cfe7b811521c1fd4216c.php on line 70

what is this?? help!!!

Thanks

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions

Hi Can I set rotating of images on the front/home page to off?

Thanks

Yes you can, theme includes Revolution slider free of charge.

I dont mean the slider but images over “Freestyle lessons,beginner course, advanced course and so on”

Sorry for misunderstanding. Yes you can turn that feature off. Thanks.

HI, after the last update, my site doesn’t fit weel with Iphone. I surch on forum support, but no answer for me. Any idea ? http://ecoledelavie-pierrelatte.fr/

Thanks for your message. I’ve forwarded it to our support staff, they’ll have a look at your questions soon.

We had a look at our support forum and last message from you is from June 2013. Please post your question to our support forum so our developers can have a look at it. Thanks.

Thank you for the nice theme!

Anyway I have not allowed “comment”, but when I check the site it’s still have “post comment” in each page, how can I remove that?

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions

Hi there,

I purchased this theme. But i see that i got version 1.0 although i see that version 2.7 is out already. I bought your theme just a week back. Can you clarify please?

Thanks for your message. I’ve forwarded it to our support staff, they’ll have a look at your questions soon.

The reply from staff did not relate anything to the problem. He simply repeated what i said. I replied on it. please forward it to support staff. I am waiting to work on this theme as my client is over my head about it. Please hurry up.

We’ve checked the package on themeforest and there’s a version 2.37 included. Please try to download the full package, installable theme is located in WP folder. Thanks.

nice theme. any upcoming updates ?

Hello, thanks for message. We do not work on any update for this theme as it’s not necessary for now, theme working fine with latest wordpress version:) If you face any problem, please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions

Hello,

Concerning Revolution Slider Security Issue, I checked the latest version here at Themeforest. Last update 27th August … but the log shows v2.37 of April and the download is also v2.37

What is the latest version and can I download it? Thanks.

And please send me the latest Slider Revolution version you support with this theme. I assume v4.2 or higher, this version solves the security issue.

Thanks.

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions

Hello,

i have a problem with the site http://preview.ait-themes.com/freestyle/wp1/about-freestyle-lessons/freestyle-exhibitions-preview/

I want this layout, but if i upload a photo in the mediathek (for example 800×533px) and insert it into one portfolio item, the freestyle-exhibitions-preview-site show the picture very pixeled.

I have used this shortcode: [ait-portfolio slug=”portfolio-custom” width=”259” height=”173” showdescription=”down” cols=”3”]

(259×172 is just a smaller version, unpixeled, from the umploaded version)

In the source code of the site i see, that follow picture will load: ”/picture-1024×1024.jpg&w=259&h=173”

Whats the problem? Can you help me to show the “real poportion” of the pixture in small?

Thanks!

Hi,

Thanks for purchasing one of our files, we really appreciate it :) Please kindly post your support questions on AitThemes Support Forum. This will enable our dedicated support team to assist you most efficiently.

Create an Account | Support Forum | Find your “Item Purchase code”
Online Documentation | Frequently asked questions

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