155 comments found

I’ve been using your kickstart theme for several clients. Love the full width background shortcode. Will that work in this theme? I’m gathering you’ve updated to WP 3.9.1 or is it still a little questionable?

Would it be possible to use the (would need access to the plugin) of the portfolio plugin in the kickstart theme? Just trying to tell which option to go and the portfolio plugin is important.

Thanks for the reply.

MNKY

Hi,

Freshbiz theme does not have full width background shortcode, also portfolio options are more limited.

But, if you are willing to wait till the end of next week, then we are releasing new theme next weekend. It will have all these options and much more :)

Thanks!

Default-user

Wonderful. You guys do great work. I’m sure it’s worth waiting for. Love the support here and why I keep coming back to your work.

Hello,

I’ve been using your FreshBiz theme for a client, which is going well, but I now seem to be having an issue with the rev slider plugin. I double checked with the slider authors and they said you should be able to help me as it’s incorporated in your theme, I didn’t buy direct through them.

Basically the animations in the slides are not working at all. They were fine, up until my 8th slide but then they stopped working. I checked the demo slider as well that you include, to be sure, and that doesn’t work either. (The only place the animations work is in the layer animations panel when creating individual slides).

Other than creating the slides, I haven’t changed any other settings that would change how they are displayed or how they work. Also, I haven’t had any plugin update for the rev slider via WordPress so was wondering whether this might have anything to do with my problem?? I currently have version 4.3.2 but there is a newer version available – 4.5.95.

Any help would be very much appreciated as I’ve put a lot of work into using the slider, and I’d just like it to work!

Thank you :)

Default-user

Hi again, no update appeared on my dashboard!! :(

MNKY

Hi,

Just re-download a theme form ThemeForest and there will be latest Slider Revolution included.

Thank you!

Default-user

Thank you! Now working beautifully! :D

Hi, the theme is working great but do you have plans to update it for P 4.0? http://wordpress.org/news/2014/07/wordpress-4-0-beta-2/
MNKY

Hi,

We have not yet done testing on all themes, but we will certainly do and make necessary updates as it comes closer :)

Thank you!

Hi

The Footer Options in the Theme Options doesn’t work. Whatever I type, the following shows up on the website:

Grenada Home Care is proudly powered by WordPress Entries (RSS) and Comments (RSS).

Any ideas on how to fix this please?

Thanks Joe

MNKY

Hi,

Have just replied once again.

Thank you!

Default-user

I haven’t received any emails. Can you email joe_liverpool@hotmail.com please?

Thanks Joe

MNKY

Sent. Subject is “MNKY Support” :)

I’ve been building sites since 1996 and I’m finally trying some new things besides textpad. I’m new to WordPress but like it and I really like your theme. I have an upcoming project but the site must be in English and Spanish. In the past I would just make duplicate pages in both languages and then have a language icons on each page to go from one language to another. In your theme is this possible or do you have a better idea? Again the design is very impressive.

MNKY

Hi,

To create multilingual website with WP you should use plugins like WPML or qTranslate. Do some quick search to find out more about them. It can be use with any theme that is translation ready, like Freshbiz is.

Thank you!

Hi!

I use your FreshBiz theme. I’ve noticed there is a new version of Revolution Slider out (4.6.0). Is there an update available pls? I re-downloaded the whole theme, but the new version of the slider is not in there. Thank you!

Default-user

I think I sent you a private message…an email via your profile?

MNKY

Replied :)

Default-user

Thank you! :D

Hi!

I have purchased and using your FreshBiz theme. last two back onward Revolution Slider is not working. When I search, they told that there is an update for that. Is there an update available pls? Please help me…. I’m not much familiar in Technical.

Waiting for your reply. thanks

Default-user

Hello,

Thanks for your reply. I dont know what version I have used. Can you please help me how can I check the version.

Thanks!

Default-user

Hello,

I have checked the Release log in Revolution slider its updated version is version 2.1.3 like this…. I dont know exact version.

MNKY

Hi,

You can see a version n Appearance/Plugins. Just download theme once again from theme forest and you will find updated slider revolution zip file inside. Use Manual Update option in slider settings (bottom right corner) to upload a new version.

Thank you!

Hello, I have purchased this theme for a client - the theme is not located in my downloads at ENVATO – i have not been able to update anything…please assist. :cry: Bruce

MNKY

Hi,

There is no Purchased badge on your comment, which means transaction was not completed I suppose. You should contact envato support about it.

Thank you!

Default-user

Hello and thank you for the quick response…I have contacted support over a week ago now (twice) and I have not heard from them. Is there anything you can do to help? I have all the licensing information and purchase and all that…it seems they just can’t get their stuff straight. Please help…I am having so much problems with the site with the security issue in the slider. Thank you

MNKY

I am sorry, but authors are not involved in transactions and only Envato can help you with this.

Thank you!

I recent installed theme but it turn my site white blank after theme activation

Default-user

Yes now works because I deactivate plugins. I installed demo as well but I did not find good looking just as on the demo. Please help.

Default-user

Sorry! I tried importing demo data so that I can have a look like this. http://www.mnkystudio.com/theme-9/#

MNKY

Hi,

The only difference from demo site is that images are not included, otherwise it is the same demo as you see on our site.

Thanks!

Where can I edit menu tagline.

Default-user

May be you can tell me where am I suppose to use your above piece of html

MNKY

Please insert the code in Text mode of the editor. Always switch to Text mode from Visual, if you copy html code.

Thanks!

Default-user

Thank you.

Where do I find the user manual? I check the unzipped folder from my download but didn’t see it anywhere? Thanks!

MNKY
MNKY Author

Hi,

Please download main files package and you will find it inside.

Thank you!

Default-user

Thanks!

Hi, why are the colors not changed after updating the fields in Theme Options?

For instance:
Header top line color always stays orange,
Left & right sidebar widget title border color always stays light green,
even after changing them in the menu (and showing also another color over there). Also refreshed, cleared cache, etc.

I can only change them by css updates but then what is the use of the menu?
Looks like config error or so but I can’t find it :(

MNKY
MNKY Author

Hi,

Possibly it is a permission issue. Does shortcode builder panel work fine?

Thanks!

Hi,

Thanks for quick reply.
If you mean settings – shortcodes – custom CSS – write some myself with correct results in site
then yes, that works well.

Default-user

OK, I’ll send it by email via link on http://themeforest.net/user/MNKY

Thx.

MNKY
MNKY Author

Hi,

I replied to your message, but just not got the undelivered report. Please send message directly to info@mnkystudio.com without using a contact form, maybe it will work better?

Default-user

Hi,

Found the related issue, it was due to a Restrict wp-content access in Sucuri Sucurity plugin. If this item is not hardened in the sucurity plgin, all works fine.

Hi

I’ve created widgets in Appearance—> Widgets but they aren’t be added to the Contact Us page as I want them to be. I’ve read the manual but I can’t find anything to fix this. Any idea please?

Thanks Joe

MNKY
MNKY Author

This is strange. Try creating a new page and choose sidebar template for it (do not activate custom sidebar), do widgets from default widget area show?

Also I assume that you have page template with sidebar selected.

Thank you!

Default-user

So I tried it on a new page and it worked. I went back to the Contact page and it worked. (For the record, you were right to assume I used the sidebar page template).

Just one final thing, now when I try to insert a twitter ‘LIST: styled unordered list’ icon, it doesn’t seem to work. Any suggestions for this?

Thanks!

MNKY
MNKY Author

Here you go. Use shortcode builder to create icon list.

[list style="twitter"]<ul><li>my-twitter-name</li></ul>[/list]

Thank you!

I am having trouble changing the font of my menus? I downloaded Google Fonts and everything else changed except for my menu fonts. Any advise?

Thanks!

MNKY
MNKY Author

I have just tested and it works fine. Do you have a website url to provide?

Thank you!

Default-user

www.centralpennplumbing.com but I have an under construction page up right now.. is there steps to change the menu font? Or an CSS I could use..

MNKY
MNKY Author

It should have changed when you selected your font in Google font plugin settings. There are no other steps.

You can check your menu item with browser inspection tools to see, if font is applied.

Thanks!

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