142 comments found

  • Bought between 100 and 499 items
  • Has been a member for 6-7 years
  • Referred between 1 and 9 users
  • United States
cjkeeme Purchased

There is a fairly large bug in the menu system when using IE8 and IE9. In Firefox, Chrome and Safari the menu acts like expected, but in IE8/9 I am unable to hoover over the sub-menus most of the time.

This bug is present in the live demo. How can I fix this error?

MNKY
MNKY Author

Fixed already :)

Remove this line from inc/stylesheet/ie8.css

#header #main_menu ul li ul {margin-top:33px; margin-left:-75px;}

Thanks!
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
tyleroo Purchased

Hello, I just purchased this theme and am having problem with the logo. It seems to hover at the top. How can I make it lower like in the demo. Here is my site:

http://wordpresssitebuilders.com/sites/cornerstone/#

Thanks! SA

MNKY
MNKY Author

Hello,

In theme settings you will find logo options. You can change position there.

Thanks!

Default-user
tyleroo Purchased

Hi Thank you, that helped. I am still working on it. THe client wants a bigger logo so when i added it I will need more space in the header so its not so cramped. Is that possible?

Default-user
tyleroo Purchased

also, how do i change the orange color of the lines and text around the site that is part of the default template?

MNKY
MNKY Author

You souhl change header area height in theme options for bigger logo to fit.

Change general color in theme options and specify diiferent color for such shortcode as headings, callout boxes etc.

Thanks!

Default-user
tyleroo Purchased

Hi it still doesnt work or change at all. can i PM you can give you my credentials? I am confounded. thanks

MNKY
MNKY Author

Yes, you can do this. Thanks!

Default-user
tyleroo Purchased

cool. i just sent the link and credentials to your email. thank you so much.

Default-user
tyleroo Purchased

thank you so much for the help and support. absolutely awesome. going to buy again next week for another client. you are awesome!!!

MNKY
MNKY Author

Thank you! :) Cheers!

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • Thailand
kkanedaa Purchased

Hey I have a small problem with the blog page. When i create a new post and set a featured image, the image won’t show neither on the blog homepage nor on the post itself.

How can I make the featured image display?

Thanks :)

MNKY
MNKY Author

Hello,

Featured images are not displayed in posts to give you more flexibility with content. Just insert this image into the content.

Or you can use blog post shortcode which has that option.

Thanks!

kkanedaa
kkanedaa Purchased

Hey thanks for the answer, but what is the exact blog post shortcode? And do I have to create a new page, then add that shortcode in it? I don’t quite understand.

MNKY
MNKY Author

Yes, you create a simple page and use blog post shortcode from shortcode builder, like we have here:

http://www.mnkystudio.com/theme-9/features/blog-layouts/

Thanks!

kkanedaa
kkanedaa Purchased

Thanks for the answer. I used the shortcode but it still won’t display any image on the blog-page…

[show_posts include_meta=”true” type=”full-content” limit=”1” paging=”true” orderby=”date” order=”DESC” offset=”0” post_type=”post”]

MNKY
MNKY Author

If you want featured image to be displayed use this:

type=”excerpt”

For full posts, you have to add image into the post content , like we mentioned before.

kkanedaa
kkanedaa Purchased

Thanks, but I would like it to display a big image above. Like on the live preview page “Full posts with paging and meta”

MNKY
MNKY Author

Then you have to insert this image into the post content above the text.

Thanks!

kkanedaa
kkanedaa Purchased

Oh! I finally got it. Thanks for being so patient.

But why don’t u add this feature into the shortcode? I mean, if u already support displaying thumbnails automatically for posts, why not add another feature for automatically showing the big picture?

Anyways, thanks again for your help.

MNKY
MNKY Author

We will consider this option :)

Thanks!

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • Thailand
kkanedaa Purchased

Another question:

I added an extra div above the “header-line” and added some text in there (100% width, aligned right).

When viewing the site on a mobile device, the extra div pulling the page apart. How can I make that extra div size properly on a mobile device?

MNKY
MNKY Author

Hi,

It depends on how you added it. Make sure this div is after:

<div id="header" class="size-wrap" />
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
tyleroo Purchased

Hi. How do I edit this section where is says My Description:

http://screencast.com/t/pMeDM7DaO16m

thank you.

Sean

MNKY
MNKY Author

Hi,

Edit your menu item in Appearance->Menus, there is description field. If you do not see it, on top right click screen options and activate it.

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
msedtal Purchased

I’d like to change the background color on the spoiler and am having trouble locating where it is in the css. Can you please advise.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
msedtal Purchased

Nevermind, I found it!

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 5-6 years
  • United States

I imported demo data but no images. I try to upload my logo in theme options to no luck. Nothing image wise is working.

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 5-6 years
  • United States

nevermind … figured it out.

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 5-6 years
  • United States

Im setting featured images for my portfolio but when you click them, they open in the same window and just the image (a direct link to the image in the browser) rather than opening in the pop up preview like it is in the demo. ideas?

MNKY
MNKY Author

Hello,

You have to install Easy Fancybox plugin for this, list of plugins used in preview is in the user manual.

Thanks!

jsonline2004

Thanks, got it all figured out just didnt want to keep putting new posts on the wall here. Would you happen to have the images from the demo slide for the homepage? I just kind of wanted them to work around and know how to set it up. I installed the slide but no images were with it.

MNKY
MNKY Author

Hello,

Images are not included based on licensing terms, but you can import demo setting of the slides though, instructions are in the user manual – slider revolution section.

Thanks!

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years

WOW is this a powerful theme! I’m having some trouble with the responsive layout. The menu isn’t working properly – it’s adding %C2%A0 before the link (i.e.; http://wagoninn.net/%C2%A0Services instead of just wagoninn.net/Services)

Is there something I can change to correct this behavior?

MNKY
MNKY Author

Hi,

Are you using latest theme version, this issue has been fixed some time ago now.

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years

I am helping a client who purchased your theme. The callout shortcode allows me to define the bottom line ‘border color’ but no matter what I put in it always shows up as the red/orange default. Something I am missing? Thanks in advance.

MNKY
MNKY Author

Hi,

You have to enter correct color code:

[callout border="#80ca0a" color="#222" padding="40"]Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec vitae interdum nisl. Maecenas eu justo purus.[/callout]

Thanks!

Rigger82

Yes, when I use border= then it is fine. When I use the actual code generator to create the shortcode it gives me bg giving me

[callout bg="#007E87" color="#000000" padding="25"]Call out text[/callout]

It is notated as bg= in the settings page with code examples as well and I confirmed it is ver 1.1 of the theme.

Thanks

MNKY
MNKY Author

Thank you for noticing, will fix it in the update :)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
diwar Purchased

when I insert a new slider in full screen, it is out of proportion on the page, what do I do?

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
diwar Purchased

I need a theme like this: http://www.checon.com.br/new/site/ , for presenting products like beers. I like the themes of this company, get something for me?

MNKY
MNKY Author

Hi,

You can use this theme to build similar website. But what exactly is the issue with slider?

Thanks!

Default-user
diwar Purchased

I need something similar

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
diwar Purchased

when I insert a new slider in full screen, it is out of proportion on the page, what do I do? The revolution slider image stay out of proportion

MNKY
MNKY Author

Stiil can’t understand what you mean. Try following instructions that come with slider, theme does not affect slider.

Thanks!

Default-user
diwar Purchased

When I post an image with the “revolution slider” and then publish it on the home of the site, the image stay out of proportion, stay huge and only sees a piece of the picture, I’ve tried reading the manual but to no avail.

MNKY
MNKY Author

Maybe your images are too big? Have you tried to preview the slide?

Thanks!

Default-user
diwar Purchased

yes im try and not works, i dont know what i do

MNKY
MNKY Author

You can send us a link privately, if you want.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

The Shortcode command brings up the Shortcode panel, however the latter remains desperately blank except for the dropdown at the top. Any idea how to restore Shortcode panel functionality?

Thanks

PS: Notice that it was based on Shortcode Ultimate and tried to install the plugin (via Plugins) but this failed (can not declare again)

MNKY
MNKY Author

Hi,

You do not have to install the plugin. It must work out of the box.

So the issue is you do not have any shortcodes in dropdown?

Thanks!

Default-user

There is a dropdown, populated with shortcode list. When I choose an item in the list, the settings do not appear in the control panel, below the dropdown.

Default-user

Perhaps there is a way to re-install the theme (without losing all my customisation) that would fix the issue.

MNKY
MNKY Author

Do you have some custom non English WP version? You can try it on default english WP to see, if it works.

Thanks!

Default-user

Thanks for your quick response. I am using the default English WP version. Freshbiz works fine on a dummy site I also have on that server.

MNKY
MNKY Author

Well, you can try reinstalling theme. Contnent will be preserved, you will only have to set primary menu once again (just set it as primary, it will be still saved) and add widgets once again that may become inactive.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

hi, my friend. i did not find any demo setting of the slides. i did not undertand the manual instruction. Show me the way please. Thanks

MNKY
MNKY Author

Hi,

You should create a news slider first.

After slider is created Show Export / Import button will appear in the bottom of the slider settings. Browse demo slide file and press import.

Now slider is imported and you can edit the slides and settings.

Thanks!

Default-user

I didn’t find demo slide file. i saw in all downloaded places…

MNKY
MNKY Author

It is in Slider revolution/Demo_export folder.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
mmoree00 Purchased

Updated to wordpress.org 3.5.1 and now the theme section in dashboard isn’t right and my logo on the home page has the same settings but it is not aligned properly. Is there a way to update this to sync correctly?

MNKY
MNKY Author

Hi,

3.5.1. should not affect anything. Maybe you have incompatible plugin?

Thanks!

Default-user
mmoree00 Purchased

I understand but all my plugins are updated-everything was fine before 3.5.1 this is why i think it has something do do with that. I did a backup of the site then updated when it was complete the two things that didn’t stay is the logo on top of page and the highlight red when hover over link. my site is www.ymcnetwork.org. Really need to try and fix this before the weekend the site launches this week and everything was complete until the update. Willing to update unplug or whatever needs to be looked at. If you would like to look inside the account I wouldn’t mind going that route either.

Thanks

Default-user
mmoree00 Purchased

the Theme Options Panel that is connected to the theme itself is the glitch it isn’t any of the plugins – I’m not an expert web developer so I’m open to correction just sharing what I see and trying to fix. If I change the px of the logo under theme options it doesn’t change at all?

thanks for your support and looking forward to your reply

MNKY
MNKY Author

We are running all live demos on latest versions and all works as it should. Maybe something went wrong during update and you should try to reinsall wordpress.

Thanks!

Default-user
mmoree00 Purchased

I tried to update again and still has same problem. Is there someone I can chat with to see if there is a better route to fix the problem? I’m not sure why it has the glitch but it is the cpanel theme panel that is giving me the problem

MNKY
MNKY Author

You can send us a private message with WP data. I will take a look.

Thanks!

Default-user
mmoree00 Purchased

Thanks so much but not sure how to send that to you?

MNKY
MNKY Author

There is a form in our profile :)

MNKY
MNKY Author

Turned out to be a plugin issue.

Default-user
mmoree00 Purchased

Great thank you for your support. What needs to be done to fix this issue in the future if it happens again. 5 STARS for Support!!!!

MNKY
MNKY Author

Happy that I was able to solve it :) Cheers!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
Shahan123 Purchased

Hi,

I want to know where can i find the description on the menu? Or how can i add description?

MNKY
MNKY Author

Hi,

In appearance->Menus edit your menu item and add it to description field. If it is not there, on top right click screen options and enable it.

Thanks!

Default-user
Shahan123 Purchased

thank you for your help…

  • Author had a File in an Envato Bundle
  • Sold between 5 000 and 10 000 dollars
  • Exclusive Author
  • Bought between 500 and 999 items
  • Has been a member for 5-6 years
  • United States

I want to have multiple pages with different revolution sliders that are full width. is that possible with this template?

MNKY
MNKY Author

Hello,

Yes, no problems with that :)

Thanks!

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