142 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
KIMVBI Purchased

Hello, I purchased the theme and followed the instructions to upload the theme manually (including the “demo content”) after receiving an error message that a file was missing, but it does not look like the preview. I am new to Wordpress. Did I miss something or do something incorrectly?

MNKY
MNKY Author

Hello,

Please follow all steps ,including setting home page and menu.

Thanks!

Default-user
KIMVBI Purchased

Hello again, I did follow all those instructions, but it still doesn’t look like the preview. Please help. :-)

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • United States

My portfolio items are not showing in a lightbox, and I found nothing in the documentation concerning this. Clicking the image on the page simply brings up the image in the browser.

MNKY
MNKY Author

Hi,

As mentioned in user manual’s installation section, you have to install this plugin:

Easy FancyBox – used for image pop-up lightbox. Can be seen on gallery page on live preview demo site.

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
Shahan123 Purchased

Hi, is there any way that i can export/import the revolution slider? thank you

MNKY
MNKY Author

Hi,

Yes, you can do this. Once you create a slider, in main settings there is and import/export button in the bottom.

Thanks!

  • Bought between 1 and 9 items
  • France
  • Has been a member for 1-2 years
DrySs Purchased

EDIT: my bad I found it!

MNKY
MNKY Author

Hi,

You can get all this code in the user manual. See the last section.

Thanks!

DrySs
DrySs Purchased

Sorry ;) Thanks!

DrySs
DrySs Purchased

Where can I find “WordPress Links widget” for footer? None of this in my widgets list. Do I need to download it?

MNKY
MNKY Author

Since WP 3.5, you have to download it, if it was not active before. Here is the link:

http://wordpress.org/extend/plugins/link-manager/
DrySs
DrySs Purchased

Thanks dude!

DrySs
DrySs Purchased

Another thing: I try to custom the design (header/title area bar) with custom image background, using Theme Options. When I’m done, I click on “Save All Changes”, I refresh in my browser, but changes are not made… if I wait like 2min, then page is well refreshed. Cache is disabled on my browser, and it’s same things on Firefox/Chrome/Safari/etc. I think there is a server cache to display somewhere in Wordpress, using browser/session. Do you know where I can disabled it? Thanks…

MNKY
MNKY Author

When you inseerted image, did you press file url in link field? Are you sure it does link to image file and not attachment page.

Thanks!

DrySs
DrySs Purchased

I clicked on “Add to Option Panel”. I think it’s good cause URL inserted is http://xxxx/wp-content/uploads/2013/01/header_orange.png. It’s the same if I change font color of breadcrumb. I think it does not come from your Pannel admin, but from Wordpress (I don’t know a lot about Wordpress…). There is always a time to wait (at least 1/2min) before changes are made in front office, like a server caching…

MNKY
MNKY Author

Then you should check your server admin panel, if there is any caching enabled there. Also, maybe you have some caching plugin installed in wordpress.

Thanks!

DrySs
DrySs Purchased

This is a fresh Wordpress install with no plugins added… Default configuration. I’ve looked for this in Google, but found nothing.

MNKY
MNKY Author

Then is sounds like server side issue.

DrySs
DrySs Purchased

Hmmmmm… maybe mod_pagespeed ? If you heard about this problem, tell me! ;) Thanks

MNKY
MNKY Author

Sorry, but we have not encountered this kind of issue before. Try contacting your hosting provider.

DrySs
DrySs Purchased

I have my own server on Debian… I can do what I want on. But I don’t know how to solve it :D Anyway, thanks!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
Shahan123 Purchased

is there any way that the sub menu will be in 2 or 3 columns? Thanks…

MNKY
MNKY Author

Hi,

Sorry, but no such option with default menu. You can replace it with another menu plugin to achieve this.

Thanks!

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 5-6 years
  • United States

I have tried everything, I got the callout border to color to change by switching it in the css BUT the little title bars on like the “our partners” and such on the home page remain orange. How do I change these?

MNKY
MNKY Author

Hi,

You do not have to change it in css. In shortcode builder select callout or heading shortcode and choose color. Then shortcode will look like this:

[callout color="696969" border="#3778ac"] Content [/callout]

[heading color="#222" border="#3778ac" ]Our partners[/heading]

Thanks!

jsonline2004

thanks … last thing and I should be out of your hair, I am using shortcode to add an image to a page, is there a way to make it clickable as a link. just adding link=”site address” to the short code for the media does nothing.

MNKY
MNKY Author

Hi,

You should add it in default way, without shortcode, just insert image with your wordpress editor and press file url in link field; inserted code will look like this:

<a href=""><img src="" alt="" /></a>

Thanks!

jsonline2004

heh … i get too caught up in things sometimes and didn’t even think about just doing it in HTML. Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
molokus Purchased

Hi,

The Slider_revolution/Demo_export folder does not exit in downloaded package.

Please help me asap.

MNKY
MNKY Author

Sorry, you are right, uploading it right now, forgot about it when updated slider. We can send it to your email faster, PM us.

Thanks!

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • Thailand
kkanedaa Purchased

Hey, I have seen that there are several header types that you can choose from when creating a post/page.

I was wondering how I could create a new custom-header file so I can add all necessary code specific to one page only, and that it appears in the “select custom header section” when creating a new post/page.

Thanks

MNKY
MNKY Author

Hi,

You should create a new file, for example header-custom.php and then in inc/global/meta-boxes.php add it to option list on line 26.

Thanks!

kkanedaa
kkanedaa Purchased

Hey, I did as you told me:

1) Created a new header file and added it to the directory 2) Added the code on line 26 of meta-boxes.php 3) Chose the new header file in the drop-down when creating a new page

But it won’t display the new header file…it uses the original header instead…

MNKY
MNKY Author

have you added it like this?

<option value="custom" <?php selected( $selected, 'custom' ); ?>>Custom</option>
kkanedaa
kkanedaa Purchased

i copied the original header file and named it “header-custom-data-entry.php”. then, in meta-boxes.php, i added the following code:

<option value="header-custom-data-entry" <?php selected( $selected, 'header-custom-data-entry' ); ?>>Custom Header - Data Entry</option>

I created a new page and chose the header-custom-data-entry header file, but it won’t work :(

Any ideas? Thanks a lot.

MNKY
MNKY Author

A little mistake you have there, here is the right code:

<option value="custom-data-entry" <?php selected( $selected, 'custom-data-entry' ); ?>>Custom Header - Data Entry</option>
kkanedaa
kkanedaa Purchased

Ohh! I haven’t noticed that the other options don’t have “header” in their value names. Works perfectly now. Thanks a lot for your time and support!

Btw, I have purchased quite a lot WP themes on ThemeForest and none of them have the option to choose custom headers. Great and very useful idea :)

MNKY
MNKY Author

Cheers! :)

  • Bought between 500 and 999 items
  • Has been a member for 7-8 years
  • United States
israelro Purchased

The sidebars keep deactivating on its own, also the portfolio 4 items page over FX are not working. Please advice.

MNKY
MNKY Author

Hello,

Not sure I understood your issue. But check for plugin conflicts.

Thanks!

israelro
israelro Purchased

When i set up the portfolio page that displays 4 Items per row, the Cursor over FX are acting weird. http://themeforest.net/item/freshbiz-responsive-business-wp-theme/full_screen_preview/3559348

And the black also looks really dark, I already replaced the portfolio CSS files on the server but it does the same thing.

israelro
israelro Purchased

The issue with the sidebars was that when I deactivated the theme and then activate it back on all my side bars are deactivated by default.

MNKY
MNKY Author

Does it happen in all portfolio layouts and are you sure no plugin is conflicting?

About sidebars, widget areas are not always the same in all themes, so that is why it happens. Also widgets should be left in inactive widget section with settings and content preserved, just move them back.

Thank you!

israelro
israelro Purchased

Yes it was a plug-in conflict, thank you fro your support, I really appreciate it.

MNKY
MNKY Author

You are welcome, glad you solved it. Thank you!

israelro
israelro Purchased

Do I always have to set a Featured image to show up in the portfolio thumbs? and also is there are way to set up a featured image with out being part of the portfolio item content?

MNKY
MNKY Author

Yes, featured image must be always set. To remove it from single portfolio page you can open single-portfolio.php and remove following lines, then just add image into portfolio page content, if needed:

<div class="portfolio_img">  
<?php the_post_thumbnail('portfolio-single', array('title' => "")); ?>  
</div><!--#portfolio_img--> 

Thanks!

  • Exclusive Author
  • Has been a member for 2-3 years
  • Bought between 10 and 49 items
  • United States

Love this theme, MNKY. Thank you. I’ve been manipulating it just a bit but seemed to have lost functionality in the backend under Theme Options. When I go to add in an image for the logo for instance, I upload it and when it changes to ADD TO OPTIONS PANEL, there’s nothing. No image. So I can’t use any of that functionality. Fearing I edited something in the INC folder, I re-uploaded the whole folder again. That didn’t do it. There is no plugin that is altering it (I deactivated it) So I’m stumped. Any ideas how I can get this functionality back!? Thanks so much.

MNKY
MNKY Author

Hello,

Please make sure you insert link to image and not to attachment ID. When iserting image press file url in link field.

Thanks!

joshbenson

Duh! I knew it was something simple. Thanks so much. You rock.

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 6-7 years

hi, a very clean theme,before buying i want to know if i can filter the portfolio page in which, when i select an category other disappear not change opacity only,

MNKY
MNKY Author

Hello,

Not by default, but we can help you to implement it with a few code changes.

Thaks!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
diwar Purchased

i need a social media icons to include in the header of the site. I like the widget of the “local news” theme: “CUSTOM Social Media Widget”. Would be able to include the “Social Media Widget” of the local news in the freshbiz?

MNKY
MNKY Author

Hello,

Sure, you can install it from wordpress.org:

http://wordpress.org/extend/plugins/social-media-widget/

Thanks!

Default-user
diwar Purchased

I wish it was the same used in local news theme

MNKY
MNKY Author

This is the same plugin from local news.

Thanks!

  • Author had a File in an Envato Bundle
  • Sold between 5 000 and 10 000 dollars
  • Exclusive Author
  • Bought between 500 and 999 items
  • Has been a member for 5-6 years
  • United States
SameGwiz Purchased

In my porftolio the images do not open in a lightbox, they just goto the image url. how can I turn on the lightbox?

MNKY
MNKY Author

Hello,

You have to install: easy fancybox plugins. You can find plugin list used in preview in user manual.

Thanks!

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
sirkdot Purchased

hello. I got the export code for the homepage slider, but can I get the images too so I can set it up just like how the demo is and go from there? Thanks,

MNKY
MNKY Author

Hello,

Images can not be included due to licensing terms, only slider settings.

Thank you!

  • Bought between 1 and 9 items
  • Has been a member for 5-6 years

Hi, a friend of mine just bought the theme.. is great by the way. Since she doesn’t know how to work with wp i’m helping her out. I’ve got this question regarding the “bottom_elements” where the copyright goes.

She has some pages where there is little information and the “bottom-element” is up in the middle of the page. is it possible to get it to stay always in the bottom no matter how many info there is?

Thank you.

MNKY
MNKY Author

Hello,

[spacer] shortcode should be used in this cases, it will move footer down on empty pages.

Thanks!

Default-user

Thanks, but is there a way to auto adjust to buttom page? because it’s going to vary depending on screen size. Thank you for your reply

MNKY
MNKY Author

Sorry, not with current style, will see what can be done and get back to you, if have something.

Thanks!

Default-user

Thanks, I would really appreciate it.

  • Bought between 500 and 999 items
  • Has been a member for 4-5 years

Hi

can not install the rev slider

Fatal error: Call to undefined method wpdb::get_charset_collate() in /home/internationalco/public_html/wp-content/plugins/revslider/revslider_admin.php on line 134

any ideas?

MNKY
MNKY Author

Hello,

Hmm..have not encountered this.

Try uploading slider manually.

Thank you!

puffincreative

I have tried manually too, and I get the same message, ay ideas?

MNKY
MNKY Author

Hi,

Are you using latest WP version?

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
sfritzsch Purchased

Nice theme! I fell in love with the slider too. However, I imported the demo content for the slider and none of the images are showing, plus the slider seems to take a very long time to load each time i refresh the page. I have added the slider to the page by using shortcode, if that makes any difference.

Thanks.

MNKY
MNKY Author

Hi,

Only settings are imported and empty images, you can replace them with your ones. This is because of image licensing terms.

If imported slider is loading slow, you can create a new one and replicate settings from imported slider.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
mastafoo Purchased

Theme’s working well, recommending it to others! I have one small question about a minor oddity/bug in IE8 and lower (although fixing this in just IE8 is fine). Multiple consecutive images contained within the [caption] shortcode do not remain on one line, they each go on their own line. I’d like them to stay in a horizontal row (which is how they appear on any other browser). Here’s what I’m talking about: http://imgur.com/a/vDWgY Any ideas?

MNKY
MNKY Author

Hi,

Does your caption shortcode has alignleft?:

[caption id=”attachment_9743” align=”alignleft” width=”264”]

Thanksd!

Default-user
mastafoo Purchased

Yes, this is the format currently used for each image:

[caption id="attachment_9582" align="alignleft" width="112"]<a href="http://avardbetasite.biocookies.com/portfolio/michael-sexton/"><img alt="att_CAvard" src="http://avardbetasite.biocookies.com/wp-content/uploads/2011/07/Mike.jpg" width="112" height="135" /></a> Michael G. Sexton[/caption]
MNKY
MNKY Author

Have tested on IE8 and 7 and it works fine here. But you can add this line to ie8.css.

.wp-caption img {float:left !important;}

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
msedtal Purchased

I was trying to change out the widgets in my footer and I can’t get the footer widgets to open. Can you advise?

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
msedtal Purchased

nevermind, it was a plugin issue.

New problem. The navigation between the pages seems pretty sluggish. I’ve optimized my pics and the home page loads faster, but going to a page with little or no pictures, it’s dreadfully slow. Can you advise?

http://www.ebenezerwellness.com is the site.
MNKY
MNKY Author

Hi,

You can try to install caching plugin to speed it up. Or use server side improvements, because it takes some time for server to respond when viewing on network profiler.

Thanks!

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