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whenever im viewing my site on my phone or lessen the size of my browser, the navigation bar blocks appears on the middle and blocks my slider.
how can i possible solve this?
whenever i view my site on mobile or whenever i lessen the size of my browser, the navigation bar moves into the center and blocks my slider.
why was that?
Many thanks for your purchase, we truly appreciate it.
Please post your question on our Support Forum and our support team will see what’s happening.
Many thanks for your purchase, we are glad that you are enjoying the theme
All the support for our themes is conduced to our support page. Please post your question on our Support and our support team will be happy to help you.
Hello, I would like to update my wordpess version. Could this version run in Wordpress 3.8??
Yes mlozano_ecoeureka, the theme will work without any problem
I put in a support post on your forum several days ago and have not received a response. It looks like I am not the only one having issues with the camera slider.
Here is my post below:
I noticed that my front page slider stopped working recently. I saw in another post here to try to update the wp version and the theme version. I did do that and the slider still just spins and the images don’t show up. I really need help on this please. I was using the camera slider. Here is the the website: http://dryrightwaterdamage.com/
Sorry for the delay to answer your question on our support forum, we’ve been quite busy here in the office due to some remodellings.
Please have a little of patience, your question will be answered asap.
I’d like to have some help.
I’m trying to find out how can I create image galleries for my Responsive Slider. I can see the parameter is “slider_collection” but from where does it take the gallery?
Thanks in advance
Many thanks for your purchase.
All the support for our themes is conduced to our support page and it’s closed at the weekends. Please post your question here http://support.designarethemes.com and our support team will be happy to help you
Thanks, I have tryed to find my purchase code but is not anywhere in the downloaded files…
The code isn’t in the downloaded files. You can find it here http://designarethemes.com/img/purchasecode.jpg
Can additional text be added below or on the hover of portfolio objects?
First of all, thank you for your interest in our work.
Unfortunately the displayed information consists only in the project’s title and categories.
Thanks, is there an option to have a portfolio page with a sidebar?
Unfortunately freshlook don’t have options to add a sidebar in the portfolio templates. Regards
No big deal but just so you are aware, in the theme version 2.9 the screenshot.png image that displays on the themes page in the dashboard still says 2.8
Thanks for pointing that out, we already fixed that mistake on the last update.
Can you please update the changelog for this theme? It hasn’t been updated since April 2014, making it difficult to see what has been updated / changed / fixed.
We update the theme last week (17 September)
Yes, I am aware of that. I was simply after a log of what changed in the latest updated. I see that has been added now.
Once again you’ve failed to update the changelog for the latest version (28 Apr 2015), so its difficult to tell if something will break when I update.
We only can update the changelogs when the update is accepted by themeforest reviewers. We will update it now.
On this last update we update only the TGM Activation plugin, due to xss vulnerability. http://themeforest.net/forums/thread/security-vulnerability-affecting-wordpress-plugins-and-themes/173011
Great, thank you!
HI I am trying to add a link to another website in the personal info above menu right text and it is appending the current URL to my link – please advise.
Also what happened to the support page, lots of the old threads are gone and I cannot login.
We truly sorry about the previous support forum, but our previous host provider had serious problems on their server, and we, and all other user lost everything.
The new support is now here http://support.designarethemes.net/forums/. You need to create a new account.
Thanks for your understanding.
1. Can’t register on your support forum to post question…..no email password sent.
2. Same issue regarding “quick edit” as one of the previous posters on your forum…..get PHP error for line 1138 in /lib/functions/meta.php (Warning: Invalid argument supplied for foreach() in /home/content/a/c/t/activesales/html/wp-content/themes/freshlook-installable/lib/functions/meta.php on line 1138)
3. Home page only shows recent posts if Uncategorized category is checked. If you create a new category and check it instead of Uncategorized, it will not appear in the recent posts slider.
4. Recent posts on home page not in chronological order.
Issues are present in a “clean” install of Wordpress/Freshlook, so not a plugin issue.
Please advise….need to supply client with answers soon.
Thanks for your purchase.
We will check these issues. If you still don’t receive the password, please send us a email to firstname.lastname@example.org with your desired login details and we will setup a account for you.
Fixed 3 and 4.
Hello is this theme working perfect on wordpress 4.1
I have taken over a website that used your theme so I don’t have the purchase code.
Could you point me in the direction of your shortcake list for the Freshlook theme?
It’s also running v1.9
How can I get an update?
That is supposed to read shortcode and shortcake. Autocorrect is dumb sometimes…
Sorry for the delay to answer your question, but i’m been out of the office these past days.
All the support for our themes is conduced to our support page. Please post your question here http://support.designarethemes.net and our support team will be happy to help you!
Hi and thanks for your reply. When I click on you link for support, it asks if I want to purchase your domain? Are you still providing support?
You need to register on the page and then create a new topic with your question(s) in the Freshlook topics, here http://support.designarethemes.net/forums/forum/central/freshlook-responsive-multi-purpose-wp-theme/
Okay, not sure what happened there. You do still have a forum so I will try there.
I checked your support forum but you have no reference to this FreshLook theme. When I purchase it, how do I update without breaking the existing content and settings please?
This is a pre-purchase question so I cannot register on your support forum yet. Could you tell me whether you still support this theme?
Yes we still support this theme of course.
We need the purchase code to verify your purchase. After register in the page, create a new topic with your question(s) in the Freshlook topics, here http://support.designarethemes.net/forums/forum/central/freshlook-responsive-multi-purpose-wp-theme/
Hi Guys, will this theme function correctly with latest WordPress version? 4.3.1
And do you plan updating it any-time soon for up-closing 4.4?
Thanks for your interest on our work!
Yes the theme works perfectly on latest version of wordpress 4.3.1. regarding new version we don’t test it yet, but if there are some issue we will fix it for sure
We have bought your theme, but we are not satisfied with what we see at the back-end. So we would like to ask for a refund.
What’s the procedure?
Hi, for refunds you need to contact themeforest support. Regards
Cheers, will do so then.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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