An introduction to support on the Marketplaces

  • Envato staff look over every item before it can be sold on the Marketplaces.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is not currently provided by amatyr4n.

Frequently Asked Questions

Can I only use the combinations you have provided? I would like to have my own background if possible. (Freshlr version 1.3)

Yes you can use your custom of course, by following this simple step: 1. remove the link reference to freshlr-background-color-name.css which located in < head > tag 2. upload an image to the /images folder, for example I named it “my-background.jpg” 3. add these lines just before the < / head > tag in index.html file:

<style type="text/css">
body {background: #999 url("images/my-background.jpg") repeat;}
</style>

I have noticed things that the shadow on the big content window is not working in IE? (Freshlr v1.3)

I believe that’s because IE didn’t support CSS3 box-shadow property. But there is another way to add shadow in IE. Open “freshlr-style.css” file inside /css folder, go to #wrapper section, then add this line inside:

filter: progid:DXImageTransform.Microsoft.Shadow(color="#999999", Direction=45, Strength=3);

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.

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