105 comments found

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
chornak Purchased

Hello I bought your theme and I love it. My only problem is one of the main reasons I bought it was for the prices and plans page: http://themeforest.net/theme_previews/137903-freshserve-a-web-app-saas-wordpress-theme?index=4

But looking through the help file and plugin options I can’t find this page. How do I enable/edit this?

Thanks!

two2twelve

Hello,

Please take a look at the shortcode’s demo page for samples on different price plan layouts:

http://themes.two2twelve.com/wordpress/freshserve/about/shortcode-styles/

These shortcodes can be inserted into any Wordpress page.

Thanks!
- Eric

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
antlab Purchased

Great template!

Only one thing that’s I would like to know is:

Why when I fill details into a form then refresh the page, it saves the values.

For example, go to:

http://themes.two2twelve.com/wordpress/freshserve/contact/

Fill in the first name field then refresh the page, it saves that value and makes it italic. How do I stop that?

Thanks!!

Mike

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years

Hi,

I really like the template but, fancybox is real slow on IE.

Do you have any suggestions for improving this?

cheers Tony

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
vlbeta Purchased

Eric, I’ve tried emailing several times in regards to the following—

- Is there a testimonials shortcode? - Is there anywhere I can get a full list of the short codes? (http://themes.two2twelve.com/wordpress/freshserve/about/shortcode-styles/ is not the full list)

Additionally, apostrophes and quotes aren’t handled correctly in both the “Google Analytics Code” field, which breaks the code, and the homepage “Description” field, which adds a forward-slash to each. The way around this is to use HTML ASCII characters, but they’re reset upon each save.

Please advise.

two2twelve

Hello vibeta,

Apologies for the lack of response.

There is no actual shortcode for testimonials, rather, the theme uses a styled HTML blockquote tag for the testimonials. An example of this would be:

<blockquote>
<p>Insert testimonial text here...</p>
</blockquote>

The most comprehensive list of shortcodes can be found on this page as well and other pages in the theme demo.

I wasn’t aware of the quotes and apostrophes issue and will be submitting an update for this shortly.

Thanks!
- Eric

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years

vlbeta – I put the Google Analytics code directly in the footer.php file, just above the tag

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years

should say just above the body tag

  • Bought between 50 and 99 items
  • Chile
  • Exclusive Author
  • Has been a member for 5-6 years

Hello.

There is any alternative to fancybox? really dont works with IE.

Thanks in advance,

Sandra.

two2twelve

A fix is on it’s way!

I’ll let you know as soon as the update is approved.

Thanks!
- Eric

  • Bought between 50 and 99 items
  • Envato Studio (Microlancer) Beta Tester
  • Exclusive Author
  • Has been a member for 5-6 years
  • Referred between 1 and 9 users
  • Sold between 100 and 1 000 dollars
  • United Kingdom
Identity Purchased

I’m also not happy with Fancybox as it doesn’t work in IE. Is there a fix for this?

two2twelve

A fix is on it’s way!

I’ll let you know as soon as the update is approved.

Thanks!
- Eric

  • Attended a Community Meetup
  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 5-6 years
  • Referred between 200 and 499 users
  • United States

Waiting on approval of an update to fix the FancyBox (lightbox) issues in IE 7 /8/9.

Thanks!
- Eric

  • Bought between 1 and 9 items
  • Germany
  • Has been a member for 3-4 years

Hello I bought your theme and I love it too!

I recently updated wordpress to the latest version (today) and now the theme settings in the admin area are inaccessible (General Homepage Screenshots Blog Signup Sidebars Footer) – the theme tabs are visible but when I click them nothing happens – I can change the settings on the first tab as that is active.

Please help – I cannot continue working :/

Ian

two2twelve

Hey Ian,

I’ll check into compatibility with the latest Wordpress shortly.

Apologies for the inconvenience!

Thanks,
- Eric

  • Bought between 1 and 9 items
  • Germany
  • Has been a member for 3-4 years

Thank you Eric – much appreciated!

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years
hsmith Purchased

Hi I have just purchased this theme, and its installed on WP 3 .1 hosted on page.ly

When I go to the config panel for the theme none of the tabs along the top do anything

For example http://xxxx.yyy.pressdns.com/wp-admin/admin.php?page=functions.php#sidebars shows the same pane as every other tab i.e. the first one (general)

HELP !!

  • Bought between 1 and 9 items
  • Germany
  • Has been a member for 3-4 years

Yeah so that is confirmation of the same issue I am having a problem with right now too.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

I am also unable to access any other tabs from the FreshServer settings pages.

Another issue I ran into was with the contact form. I added a page and put in the short code for the contact section. When I look at the page, the formatting is off. The message box extends the full width of the page, but the top sections do not. This is causing a lot of border overlaps. Also, part of the green label on the left is overlapping the page border and the text for the green label is only partially on the bottom of it. Hope that makes sense, if not let me know and I can try to post an image or just email you one.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Fixed the contact form issue mentioned above. I had put the shortcode in under the visual tab and that added in the ‘pre’ tags. Once I removed those in the html tab it worked as expected. Sorry if you had to take any time looking into this. Love the theme!

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
jgrubb Purchased

Also having an issue with 3.1 and the FreshServe admin panel.

  • Bought between 1 and 9 items
  • Germany
  • Has been a member for 3-4 years

Any update on this Eric – my deadline is fast approaching! Help!

  • Attended a Community Meetup
  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 5-6 years
  • Referred between 200 and 499 users
  • United States

Hey Everyone,

I’ve just submitted an update to fix the admin panel issue. It’s currently awaiting approval.

If you’d like me to send you the update directly, please email me using my ThemeForest profile page.

Thanks!
- Eric

  • Attended a Community Meetup
  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 5-6 years
  • Referred between 200 and 499 users
  • United States

The update that fixes the admin panel in Wordpress v3.1 has been posted!

Thanks!
- Eric

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Thanks Eric! It works great

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