136 comments found

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

hie i want to use the testimonial template but i am not getting its option when i am choosing any options on the page

CRIK0VA

Hi, what exactly is you problem? To create a testimonial page you just need to use testimonials shortcodes and columns shortcode.

Have a good day

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello question if i make aa slider and choose home(layer slider) my pictures are not risizable on different screens. On the demo is it ok is there also an example how to do that? And second question is on internet explorer the menu isnt working?? gr, john

CRIK0VA

Hi, the slider should be setting as responsive. in help for sldier and settings you will set up it.

Abou menu, it must work on all new IE since IE9..

Have a good day.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi,

Thanks for your great theme here.. Really good theme :D..

There is 1 thing that I still confuse.. For contact us page, I’m using Template Contact 1.. Where is the settings for put email address that will use for contact form inside my contact us page ?..

I’ve filled it in ‘Contact Page Option’ > ‘Email field.. But somehow, no email was sent into my inbox when I tried it..

This is my contact us page site : http://projectartplus.co.id/contact-us/

Thanks, Ronny

CRIK0VA

Hi, the email for contact form is the main worpdress email. That can be edited in General Settings -> email. The email from theme options is only for visual on left side.

Have a good day.

Default-user

Hi Crikova,

Thanks for your reply.. I thought the same way before.. But still the same, no email delivered into my inbox for both email address from General Settings & Contact Page option..

Please advice..

Thanks, Ronny

CRIK0VA

Try to contact support and ask why standart worpdress mail function wp_mail doesn’t work on theur server. But first make sure that the emails are correct, may be you pasted a wrong email.

Have a good day,

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello I am unable to use tabs shortcode in my page.

CRIK0VA

Hi, hwat do you mean? the shortcode doesn’t work? canyou give me in pm login info i will test? usethe contact form on my profie page. In the message describe the problem.

Have a good day

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello I am unable to use column shortcode in my page.

CRIK0VA

Hi, whar do you mean? you can’t add or it doesn’t work in frontend page?

Have a good day

Default-user

i can’t add the shortcodes

CRIK0VA

Give me login passwords in privat, i will try to help you. Have a good day

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Actually I am not able to use any shortcodes in any of my page. This is on urgent basis.Can someone sort this ?

CRIK0VA

Hi, the best way is to give me login info and i will test. Send it using contact form on my profile page.

Have a good day

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi, I am using Layerslider WP in my website but i am not able to update the layerslider code on my page.

CRIK0VA

Hi, what do you mean “to update layerslider”? Setting the slider as is described in documentation. Have a good day

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello there! How to exclude Gallery Categories on the Album Page?

CRIK0VA

Hi, this is not possible. The theme haven’t a same function. Have a good day.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi, really loving this theme, think it’s pretty stylish and easy to use. My client feels that little menu graphic isn’t obvious enough and he would like me to put the word menu above it. I tried creating a little larger graphic (45px x 50px) uploading it and adjusting the css line

.greycol .menu-trigger { background: url(“images/opennav.png”) no-repeat scroll 0 0 rgba(0, 0, 0, 0); display: block; height: 25px; left: 38px; position: absolute; top: 31px; transition: all 300ms ease-in-out 0s; width: 35px; }

if i don’t adjust the css i see a partial graphic, if i do adjust any of the items (going for height or width) i loose the graphic all together.

what am i doing wrong?

Default-user
http://www.topangabuilt.com/ sorry forgot to add the url
CRIK0VA

Hi, You doo all right. Use the custom css field in theme options and add the code .greycol .menu-trigger {width:45px!important; height:50px!important;} and replace the image file with your new image. the folder is – themeroot/css/images/opennav.png

wil lwork perfect.

Have a good day

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
http://www.topangabuilt.com/ having a huge issue on iphone, navigation isn’t working at all, logo is all overlapped. please take a look and let me know what’s up
CRIK0VA

Hi, you customized and your logo size is not as in documentation. that’s why the theme can’t place in responsive. The size is for theme, then the theme understand where to put the logo. Look the example – http://alethemes.com/fuerza/

Have a good day

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, Before I purchase this theme, can I allow only client login to view the portfolio or gallery page. Those users without client login may only view some images only under maybe the “gallery page”.

CRIK0VA

Hi, yes you can use the password protected post. And without password the users is not allowed toview the open page, he must insert the password. This is a wordpress default function.

Have a good day.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello I want to disable left click on the testimonial image which is coming within the circle on the testimonial page. This is on urgent basis.

CRIK0VA

Hi, this is not possible. The theme doesn’t have same functions.

Have a good day

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello I am not getting OUR TEAM 1 page template option. I am also not able to use many of the sortcodes on my website. Can you send me a link wherein I can give you my login details and you can sort it out. After you sending me the link I will inform you what all changes I require on my site. Kindly revert soon.

CRIK0VA

Hi,

1. Out team 1 – Is described in documentation. Please read the documentation.

2. What problems you have with shortcodes?

Have a good day

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Where can I give you my website’s login details so you can solve my doubts.

CRIK0VA

Hi, the support section is from comments section. For private messages use contact form on my profile page.

Have a good day

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello, and Happy Holidays! I am having a issues with the social icons. Apparently my youtube icon is not showing up any thoughts www.taylordphotography.com

Thanks!

CRIK0VA

Hi, The theme doesn’t have an youtube icon. In theme options exist a field (it was added by a mistake), but this field is not used in the theme. We will add the youtube icon next update.

Have a good day

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello I want to use team and awards section in my pages. can you tell me how shall i do that because i am not understanding it from the documentation .

CRIK0VA

Hi, it depends what type yo want to add. If you want to add shortcodes version, use the shortcode section. If you wat to use theme template. Use the template.. Add team members from team section, for awards from Awards section in the menu.

To add in the menu use the advanced menu section on the menu page. In documenttion is described step by step.

For shortcodes – use with columns shortcodes to create columns.

Have a good day

Default-user

Hie thank you for your support but I am not getting the team template option. Please can you help me with this.

CRIK0VA

Hi, show me a screenshot of your admin panel. You should have it in the left menu bar.

Have a good day

Default-user

I am getting team option on left hand side of my admin panel I added new team. And I also added team photo and its text from the theme options. Both I have done. Now how to display it on a page.

CRIK0VA

Menu Section – > Advanced settings -> Team archive. Addthis item in your menu and you will give the team page in the menu. the link will be site.com/team

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi there

I’d like to purchase the theme, but I’m using a new installation of wordpress, and therefore running version 3.8 – can you confirm whether it will be compatible or not?

Many thanks

CRIK0VA

Hi, yes the theme work perfect on the last 3.8 version.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello I want to use team and awards section in my pages. can you tell me how shall i do that because i am not understanding it from the documentation .

CRIK0VA

I, already replied in another thread.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

I have uploaded team picture and its content in team section from the theme option how can i use it on page.

CRIK0VA

Hi, what do you mean? show me please some screenshoots.

Have a good day

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

I have created the gallery. But when I click on the take a look button it is showing me page not found error.

Default-user

Kindly check on the given link http://cuccineart.com/gallery/.

CRIK0VA

Him i opened the link and it’s ok, inner galeries too. Only thing is you didn’t upload images to your gallery slider. Upload images as attachments. In documentation is described.

Have a good day

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