94 comments found

  • Bought between 1 and 9 items
  • Has been a member for 5-6 years
cvgoot50 Purchased

Hi! I noticed a strange error with a particular plugin that I think is due to the Fuji theme, as the plugin works with the default theme. The Q and A FAQ plugin by Raygun features an accordion-like effect that reveals an answer when a user clicks on a particular question. For some reason, when implemented in my version of Fuji, this doesn’t work—it’s as if the theme doesn’t support this type of reveal.

See here: http://vocational-rehab.com/vr-knowledge-base/

The answers should appear underneath the question on the same page—the questions should not act as permalinks. Is there any way to fix this? I’ve been working with the plugin support guys directly and they can’t figure it out. We have, however, discovered that it works when I use another theme, and there isn’t a conflict with another plugin.

  • Bought between 1 and 9 items
  • Has been a member for 5-6 years
cvgoot50 Purchased

I fixed the permalink issue – the page was in portfolio mode. Now in my full-width page template, I get a blog post appearing underneath! Argh. I sent this up to the plugin authors.

satoridesign

Hey Craig,

Sorry for taking so long to reply! I’ve tested the Q&A FAQ plugin with the Fuji theme and found the source of the conflict which causes a list of posts appear under the FAQ. One line needs to be changed in one of the plugin files to fix this: we need to tell the plugin to reset the query instead of resetting the post data. Please go to the following folder: wp-content/plugins/q-and-a/inc/ and open the file called “shortcodes.php” (you can do it via FTP or by going to “Plugins -> Editor and choosing the right plugin on the right). Locate the line which says “wp_reset_postdata();” (line 393) and change it to “wp_reset_query();” and do not forget to save the changes. Let me know if it worked!

Sincerely, Andrew | Satori

Default-user
cvgoot50 Purchased

You are the MAN. Thank you! I sent this to the support guys for the plugin.

satoridesign

Anytime ;)

  • Bought between 1 and 9 items
  • Has been a member for 5-6 years
cvgoot50 Purchased

Hey, I’m having this blog post problem again with Pretty File List Pro. I’m looking all through its php files for the postdata reference, and only found it once. When I changed it, nothing happened. Can you assist?

Reference: http://vocational-rehab.com/case-file-review/

(I flagged one of my duplicate posts above)

satoridesign

Hey Craig,

could you please restore admin capabilities for the satori username, I need to look at the code of the plugin.

Thanks!

Best, A.

Default-user
cvgoot50 Purchased

Whoops! Done.

satoridesign

Dear Craig,

adding a “wp_reset_query();” on line 516 of the main plugin file (“PrettyFileListPro.php”) did the trick. Have you tried the plugin with other templates? I’m starting to wonder if it may be a theme issue. Although this time the root of the error was a bit different: the shortcode was supposed to display only attached files, whereas it also displayed all normal posts from the blog, which is strange.

Sincerely, Andrew | Satori

Default-user
cvgoot50 Purchased

Awesome, thank you so much. I forgot to test it with other templates, actually – since the error was so like the other one, I figured this to be the same problem. Thank you very much for helping me out, and for your great response time.

satoridesign

Anytime ;)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi, is it possible to have a portfolio in which you can click one Image, and the Image pop´s up instead of going to a new site and display it?! And when it´s popped up, to slide through all images?!

satoridesign

Dear Chrizstone,

thank you for expressing interest in my work!

It is possible to insert a gallery into any page which would behave exactly as you’ve described – either by using the native WordPress gallery (press “Insert Gallery” after uploading the images via the uploader), or by using the theme’s more feature-rich [CUSTOM_GALLERY] shortcode. I’ve created a small demo page to make sure that there hasn’t been any misunderstanding: http://satoristudio.net/fuji/gallery/

Should you have more questions, do not hesitate to contact me!

Sincerely, Andrew | Satori Studio

Default-user

Yep, your link is exactly what i want! How do you created it?!

Default-user

If i do it with you Custom Shortcode, everything´s fine, but the Thumbs won´t display…

satoridesign

Dear Chrizstone,

could you please provide the URL of the page in question? Do you mean that the shortcode does not display images in the gallery? Have you attached images to the post?

Sincerely, Andrew | Satori Studio

Default-user

The shortcode displays images in the Gallery, yes! But only if i click on them! No thumbnails….Yea i have attached Images to the Post….

http://samkoi-teehaus.de/galerie/aufbau/
satoridesign

Dear Christian,

this is a timthumb issue (most probably caused by your hosting server permissions) – please try inserting a native WordPress gallery. Alternatively, you can try commenting out the line in functions.php which includes the “shortcodes-ultimate” plugin and install the plugin itself.

Sincerely, Andrew | Satori Studio

Default-user

Hmm the alternative Method doesn´t work…:(

Default-user

found the solution, just upgraded my timthump.php to the latest version….:) Thx

satoridesign

Glad it works now! Do not hesitate to contact me in case anything else pops up!

Sincerely, Andrew | Satori Studio

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years

Hello there,

We just found that on IE7 and IE8, the theme is loading the menus for mobile, and changing the layout to have around 710px width… It’s like if some media query was triggered (but obviously none of those browsers use them…). Would you know why it happens?

Best regards,

satoridesign

Hey Jan444!

The menu issue in old IE versions has been fixed in Fuji several versions ago ;) see the screenshots of the demo homepage from Browserstack for IE7 and IE8. Please try updating your theme. If this does not help, let me know!

Sincerely, Andrew | Satori Studio

  • Has been a member for 2-3 years
  • Iraq

Hi there

I’m website manager in company We’re using your theme FUJI in one of client website I Don’t now why..but when we try to open website by IE (theme picture and color) does not come up..!!

satoridesign

Dear Mazisoft,

first of all, thank you for the purchase!

Please send me an email to support@satoristudio.net with the URL of your website, as well as and your item purchase code (you’ll need to log into your ThemeForest account and go to your “Downloads” page. Locate the theme you purchased in your “Downloads” list and click on the “License Certificate” link next to the download link. After you have downloaded the certificate you can open it in a text editor such as Notepad and copy the item purchase code).

Sincerely, Andrew | Satori Studio

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
kathys01 Purchased

I have a small issue. When we are on the frontpage with the recent news slider set, it only rotates through the slides twice then throws:

TypeError: rotate is not a function rotate(); //Trigger the paging and slider function

satoridesign

Hey Kathys01,

first of all, thank you for the purchase!

This hasn’t been reported before; to troubleshoot I’ll need to ask you for the URL of the page, as well as admin login and password (you can send those to support@satoristudio.net). I will look into the issue!

Sincerely, Andrew | Satori Studio

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

By far the greatest theme out there, the support is amazing, I really have nothing more to say! Great job!

satoridesign

Thank you very much for the kind words! Doing my best.

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
goal Purchased

Hey There!

How can I get the integrated Nivo-Slider responsive?

I put this Code (according to the documentation): [nivo_slider source=”post” link=”none” size=”900×450” limit=”10” effect=”fade” delay=”10000”]

The Images have to resize for mobile devices. For now, it stays the same Size – the images are sticking through the right side of the theme.

Can you help me? As always, great theme ;-)

satoridesign

Hi Goal!

I’ve altered several shortcode files to make the nivo slider responsive – please download this archive from my repository, unzip it, and upload the contained folder into the following folder via ftp:
/wp-content/themes/Fuji/includes/
replacing the existing files.

Please let me know if it works!

Sincerely, Andrew | Satori Studio

Default-user
goal Purchased

You’re a beast! It works perfect! Thank you! :-)

Best regards, Tristan

satoridesign

Glad to hear it helped! Should something else pop up, do not hesitate to contact me.

Best, Andrew | Satori Studio

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years

Hi, one question, my top menu doesn’t desappears in mobile version, how ca i fix this?

www.restaurantekan.com.br

thank you

satoridesign

Hey Ronaldo,

I can see that you have the following CSS declaration in the beginning on the “custom-styles.php” file: #nav-primary { display: block !important; } which overrides the theme’s menu styling. Please try removing the line and the full menu will disappear on smaller screens, as intended.

Let me know if this helps!

Sincerely, Andrew / Satori Studio

Default-user

Thank you Andrew but it doesn’t work. after remove the line the menu stop to show even in large screens.

satoridesign

Hey Ronaldo,

I’ve looked through the code of your website again and it seems that I’ll need access to the backend to find the root and fix this. Could you please send me the admin login and password to support@satoristudio.net (no disclosure guaranteed).

Thanks, Andrew / Satori Studio

  • Bought between 1 and 9 items
  • Germany
  • Has been a member for 2-3 years

Hi Andrew, after install the theme i`ve got the problem of a white screen when call the login-page /wp-admin. I tried to install other version of wordpre (3.3 and 3.4) but nothing will work. Also I tried your support-solution by adding the define(‘WP_MEMORY_LIMIT’, ‘1024M’);. Is there any other thing I can do? Thanks a lot! Nils

Default-user

Fixed it!

satoridesign

Hey Nils,

first of all, thank you for the purchase!

Please do the following: in your “config.php” (i.e. the same file mentioned in your comment) locate the line which says:
define(‘WP_DEBUG’, false);
and change it to:
define(‘WP_DEBUG’, true);
Reload the website after that and post here the error message it returns – I will then be able to troubleshoot the issue.

Sincerely,
Andrew / Satori Studio

satoridesign

Oh, good! You managed to insert your second comment while I was in the process of writing mine :) For the record, could you please tell me what was the cause of the error? Thank you!

  • Bought between 1 and 9 items
  • Has been a member for 5-6 years

Hi! I’ve been using Mingle Forums for a little while now and I keep having a common error where when a user edits their post, a lot of HTML tags are generated automatically, forcing the user to delete them.

A lot of people have this issue, and the only fix I can seem to find is this: http://cartpauj.icomnow.com/forum/mingle-forum-plugin-group1/support-forum6/resolved-html-showing-when-trying-to-edit-post-thread2862/

Unfortunately, it involves finding a particular line in functions.php, which has been highly edited in Fuji. Will this fix work for Fuji users?

Thanks!

satoridesign

Hey Craig!

Fuji’s files do not contain filters that add special formatting, thus I am not sure that the theme’s files are responsible for the bug. Could you please try activating a default WordPress theme (e.g. Twenty Twelve or Twenty Thirteen), as well as deactivating all other third-party plugins one by one to find the cause of error? If you’ve already done so, is it the theme that causes the issue to appear?

Sincerely,
Andrew / Satori Studio

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

How can I keep my header image from being stretched out?

satoridesign

Hey Skinnyginny80,

first of all, thank you for the purchase!

In order to prevent the header image from stretching to 330px in height, please download this custom file, unzip it, and upload the contained two files into the theme folder (/wp-content/themes/Fuji/), replacing the existing files.

Please let me know if this works!

Sincerely,
Andrew / Satori Studio

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • United States

WARNING: THIS THEME DOES NOT WORK ON IE8. IE8 is still used on 21% of all systems, mostly business, and this theme DOES NOT WORK ON IT. Also, the developers REFUSE to offer a wordaround. This is a WARNING to anyone wishing to purchase this theme.

satoridesign

Hey Jhhawkins,

thank you for the comment, yet I’m afraid I will have to disagree.

Firstly, Fuji does support IE8.

Secondly, I am always happy to help the users with any issues or questions (yet I am not sure we’ve conversed previously on this topic).

Thirdly, IE8 runs on less than 5% of all computers around the world (source); moreover, its support is not required by ThemeForest anymore (source).

Finally, please clarify your source of information about the theme – I can see that you haven’t purchased it.

Thank you!

Sincerely,
Andrii / Satori Studio

Default-user

I have purchased it, since I already created support ticket #576 using the purchase code ending in B56.

It does not support IE8, as I have tested it extensively and it does not function.

I’m open to suggestions, which is why I submitted the support ticked with my purchase code.

satoridesign

Hey Jhhawkins08,

are you sure we are talking about the same theme? Mine is this one: http://satoristudio.net/fuji/

Have you created a support topic on my support forums here: http://satoristudio.net/forums/? I am afraid I do not work with a ticket system.

I’m pretty sure that it supports IE8 because I built it myself and added a special IE8-compatibility css file to make it look fine on IE8 ;)

Sincerely,
Andrii / Satori Studio

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