304 comments found

  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Italy
  • Has been a member for 2-3 years
  • Exclusive Author
  • Bought between 1 and 9 items
  • Referred between 1 and 9 users

Hi Buyers. In order to guarantee the best support for this product please vote it 5 stars.

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 1-2 years

Hello, there is a serious error on the theme in Internet Explorer 10. When you’re in the middle of the site navigation and go back to the homepage crashes the site altogether, being necessary to refresh the page. And now?

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

Hi Nice theme!

I have two problems, the audio player doesn’t work. If i press the buttons nothing happens. And the video don’t play in the ipad as background.

Can you please help me out?

mountainthemes

There’s no way to autoplay a video on ios and this feature will be removed for mobile devices (it will be replaced with a fixed image, only on responsive mode).

For technical issues drop a line to support@mountainthemes.com

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • Netherlands

Hi there,

I’m looking at this theme for a future purchase. Unfortunately there seems to be a problem with the gallery in Safari. When I navigate to http://demo.mountainthemes.com/04/gallery/ in Safari (6.0.2 on OSX 10.8.2) I only see a very tall and thin piece of the first image. Clicking on the ‘next’ button moves the piece of the image to the left and displays a blank slide in the center. Navigating to the same page on the same computer with Firefox 19.0.2 or Chrome 25.0.1364.172 does work. Visiting the page on Mobile Safari (iPad 1) is perfectly fine as well…

mountainthemes

I will take a look at it.

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • Sold between 1 and 100 dollars
  • United States

Hi There:

I am interested in purchasing your theme but I have a few questions:

1. Have the iexplorer issues avobe been addressed. 2. Does the homepage offer any other options other than video and music player, do we have option of having a slideshow instead?

mountainthemes

1. a new version will ba available soon.

2. sure.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
ninamyers Purchased

I bought this theme, but no compatible browsers (IE9) (IE10) & safari (iphone) (ipad2)

bugs :

- General menu is bug (on iphone) no loading after select page & press ok - Button next & previous in gallery (safari ipad2) - IE9 & IE10 i have switch to compatibility with menu F12 on IE.

*IE7 = ok *IE8 = ok *IE9 = ok but display (compatibility view 9 & 10) is bug.

65% surf with IE @t home & 50 % surf with safari on mobile & tablet

I have report all bugs (4 march) after 10 days they are’nt resolved.

I bought eyes closed … because to other themes purchased, bugs are fixed within 48 hours. It’s a shame because with more serious in this area, you’d probably one of the best in envato

your theme is beautiful, I still waiting for a solution to these problems.

mountainthemes

This theme is not compatible with IE7 and IE8. Also i don’t know why i should make it compatible with compatibility mode for IE9 and 10. A new version of Fuji will be available before the end of the month but after 22nd March.

If you please could drop a line to support@mountainthemes.com i will be able to take a look to others bug reported (which are working just fine in others setup).

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

Solution please…. Thme doesn’t work correctly in IE10 video’s won’t play and the boxes on the homepage looking strange…

I have two problems, the audio player doesn’t work. If i press the buttons nothing happens. And the video don’t play in the ipad as background.

Can you please help me out?

mountainthemes

please for technical issues drop a line to support@mountainthemes.com

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
daithimac Purchased

Recently the background videos have stopped looping – I’ve checked the settings, is this an issue for other people? & how does one fix it?

mountainthemes

please for technical issues drop a line to support@mountainthemes.com

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
3d4mation Purchased

Hi please provide an update on the Theme status, experiencing same issues as reported by others.

Thanks

mountainthemes

A new version will be available within the end of the month but not before 22nd of the month.

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 1-2 years

audio player stopped working please help

mountainthemes

please for technical issues drop a line to support@mountainthemes.com

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello,

I really like your theme and I have some questions to ask,

1. Is it possible for image slider in front page?

2. Can I get rid of 3 boxes of posts; Sed molestie, Duis aliquet, Quisque ege from the front page?

3. Can I make the top menu stick on page and post?

Thank you!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
gww Purchased
Thank you for great theme! Really like it. After my work on it I still have some problem/questions http://drlevin.webyarok.biz

1. Can I disable No pages reload function? 2. What optimal theme width for standard 1024 px monitor resolution? 3. I can’t change default google font, I try by wonderful documentation but still without success. 4. Tabs short code add empty line before the text each tab, how can I fix it? http://drlevin.webyarok.biz/e-steticheskaya-meditsina/tehnologiya-i-preparaty/preparaty/ 5. Smartphone version is not correct on IPhone – the background is white and the texts are not readable, Android – cant see the texts on the pages

Thank you Olga

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years

Hello, I am thinking of buying this great theme! But I want to ask some questions first.

Are you going to add Google Maps function, for contact info at least? Second, can we create “Our Team” page with photos of members in an easy way? Finally, can we add another site’s RSS feed as a box into home page?

Thanks, and great theme!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
gww Purchased
Hello I add WP Light Box plugin and it works well But the page redirect to some strange code view http://drlevin.webyarok.biz/dizajn-i-korrektsiya-litsa-reklama/ How can I disable the redirection? Thank you
  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

The theme is excellent. My only concern is about ie compatibility, but most of all pushstate method for page loading is not so great for SEO optimization… How you’re going to solve this?

mountainthemes

In the next version push state will be an option.

Default-user

Thanks for reply. I’m waiting for!

  • Bought between 100 and 499 items
  • Has been a member for 1-2 years
ctolomeo Purchased

I’m experiencing numerous issues and have emailed you over a week ago with no response from you. Please reply as I need to get this theme working asap.

thanks

mountainthemes

Hi Sorry for the delay but currently i’m not in Italy (which is my country). I will get back to work before the end of the week.

Default-user
ctolomeo Purchased

thanks

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
ZootRollo Purchased

A few things.

First, for other users, this theme doesn’t play well with Jetpack. Disable Jetpack if you/re having issues when browsing the site.

I was also having issues with the shortcode menu not appearing – is this theme updated to the latest ver of wordpress? Fresh WP install, fresh Theme install, no shortcode menu.

Also, I cant seem to get “mailto:” links working, it thinks they are an internal/website link – any advice on how i can get a simple mail link working?

Thanks – great looking theme, looking forward to using it at it’s potential.

mountainthemes

What you mean for shortcode menu ? I will look at the mail links issue.

Default-user
ZootRollo Purchased

My bad about the shortcode menu, was getting it mixed up with another theme. The

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
Elwoody Purchased

Very cool theme!! But the navigation seems to get stuck when I go from page to page and both rollover states display. Did I setup something wrong?

http://andywellsdesign.com/

Thank you,

Elwoody

mountainthemes

It seems to work fine. Which browser are you using ?

Default-user
Elwoody Purchased

Safari, Firefox and Chrome on the Mac. I can go to a page, but when I click on the Logo or Home button it locks up and the loader image just spins.

It only seems to happen when I click on Home or the Logo.

Here’s a screen shot: http://davidmaish.com/test/lockup.jpg

Thanks

mountainthemes

You’re right. which plugins have you installed ?

Default-user
Elwoody Purchased

I hosted at godaddy and it auto installed Plugins: Welcome to WordPress, Go Daddy Quick Setup & Jetpack by WordPress.com

I also just installed Contact Form 7, but it won’t display on a “Half Page”

Default-user
Elwoody Purchased

Any idea why the site is locking up?

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
alfozaie Purchased

Hello Could you guys please add instagram to the social icons. Also, if possible, an integrated contact form page would be nice and a clean social/blog page.

Love the theme thank you for your hard work.

mountainthemes

I will add some new icons in the next release.

You should use Contact Form 7 plugin for the contact form.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello,

Some technical errors here:

www.as.alwaysgifts.biz

May I know why is the menu not flushed by side of the logo?

The audio player can’t seem to co-exist with the contact details. Either one will show up, but not both.

Do I have to set the Home page under the Reading section?

I can’t seem to find the contact form, is it integrated? or must I download the plugin?

How do I make thumbnail boxes appear under my Home Page?

It seems to pop up as text, despite the featured images was configured for my 3 home boxes.

Looking forward to your reply! :)

Thanks!

Warmest Regards, Mervin

mountainthemes

1. Reduce the logo dimension (or leave a transparent space on the right)

2. Maybe you’re viewing the website in responsive mode, try to reduce the layout width (general theme settings)

3. yes

4. Use the “Contact Form 7” plugin. This theme provides some default css styles for that plugin.

5. there’s an option field in the page edit section for that.

6. same as before. You’re viewing the website in responsive mode. Resize the layout width inside the general option theme panel.

Default-user

Thanks! Got it!

Only problem at 1100px, the video is not full-width. can you work on that in the next update?

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