1331 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
peazley Purchased

So everything seems to work fine on this plugin/theme except that when more than one, or multiple awards are purchased the stats seem to show double the amount. Say the order consists of 1 of white and 1 of black, order would be two items, the checkout works fine, the order confirmation works fine, but the stats will show 1 backer for for each item and double the amount that the purchase was for as if two backers both purchased two items. Any ideas?

Astoundify

Hey there! peazley

Thats an odd issue, we need to take a closer look at your site, we’d need your WP login details and a brief explanation on how to reproduce the issue.

We can help you with these questions but we answer customers questions now on our forum. Head on over and we’ll get you the help you need by one of our support team.

Our dedicated support forum can be found here: http://support.appthemer.com

To register go here http://support.appthemer.com/wp-login.php?action=register

Adam | Co-Founder
AppThemer

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years

hello! nice theme! what if a project doesnt get the goal? will backers have a money refund? if yes, how? thanks!

Astoundify

Hey

Funds aren’t collected until the campaign ends, you can use either flexible campaign funding, meaning once the campaign ends and the goal isn’t met you can still collect the funds, or you can use the fixed campaign funding meaning once the goal has been met the funds will be taken from the “Backers”

Payments aren’t taken from the backers they are “pre-approved” using the PayPal Adaptive Payments gateway.

Hope that makes sense :)

Adam | Co-Founder
AppThemer

Default-user

yes it does! very clear and useful! ty

Astoundify

Great!

Adam | Co-Founder
AppThemer

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • United States

Hi,

1. Is there a way to have multiple campaigns under one project or one user? For example, Andrew Thrillgood has one big overall education project with 8 individual campaigns under it. It would be very very useful.

Can a user have their own page displaying their own 8 projects?

Similar to this?

http://www.kickstarter.com/pages/sundanceinstitute

Brilliant theme.

Cheers, Andy

Astoundify

Hey there Andy!

Question: 1. Is there a way to have multiple campaigns under one project or one user? For example, Andrew Thrillgood has one big overall education project with 8 individual campaigns under it. It would be very very useful.

Answer: This is a feature we are adding to the theme, when you click on a users bio it displays all the projects that the campaign author has submitted.

Adam | Co-Founder
AppThemer

Default-user

NICE! I’m looking forward to it.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

1) The edit button does not seam to work -

https://www.dropbox.com/s/ksrfj9zod2dsdiq/Screen%20Shot%202013-04-05%20at%202.01.21%20PM.png

2) How can a person add photos to the description at the starting when he is trying to sign up ? ( I guess this feature isn’t there. Can you please put that in the next update ? )

3) When ever we select a pledge. It selects it and puts it into the basket and no notification/pop up comes on the screen in front as the notification happens down when you scroll and you have to search for it. It might confuse the people who are looking to pledge and might lead in multiple products in the cart. ( it will be great to see a change in that in the next update )

Love. peace. happiness.

Astoundify

Answer: Please correctly setup your site Permalinks. Re-save permalinks, and make sure your permalinks are set to this: http://dl.dropbox.com/u/1657501/Screenshots/ospai84090dh.png in Settings > Permalinks > Custom Structure

Answer: I’ve added this feature request thanks!

Answer: Please setup your campaigns correctly. Go to the section called “Creating A Campaign” read the section that says “IMPORTANT”

For any future issues please create a forum topic on our support forum.

All of our theme support is conducted through the App Themer support forum, Head on over and we’ll get you the help you need by one of our support team.

Our dedicated support forum can be found Here. To register go Here.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
tubyducky Purchased

quote: When ever we select a pledge. It selects it and puts it into the basket and no notification/pop up comes on the screen in front as the notification happens down when you scroll and you have to search for it. It might confuse the people who are looking to pledge and might lead in multiple products in the cart. ( it will be great to see a change in that in the next update )

I agree. Also, when one go to edit, the excerpt is not being call from DB so the field is blank. It’s very confusing for noob users, and inconvenience to update that area.

Astoundify

Please read this section so that when a user selects a pledge level they are redirected to the shopping cart, see: http://appthemer.com/documentation/fundify/#creating-a-campaign-31 see the section where it says IMPORTANT

The excerpt issue has been fixed and will be released this weekend, we have tons of new features also being added including, being able to limit pledge levels on campaigns, a bio page showing all campaigns the campaign author has, and many more new features and fixes :)

Default-user
tubyducky Purchased

thank you. appthemer rule :)

Astoundify

Thanks Ducky!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
bclovgren Purchased

When logged in I can contribute without issue. When logged out and I select a pledge amount the cart says “empty”. Please help!

Astoundify

Please create a forum topic and provide your WP login details.

Thanks!!

All of our theme support is conducted through the App Themer support forum, Head on over and we’ll get you the help you need by one of our support team.

Our dedicated support forum can be found Here. To register go Here.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

At what dimensions does the responsive design kick in to display only one image compared to the grid?

Astoundify

At around 1092 pixels.

Astoundify

BTW: We will be adding some new responsive tweaks to the theme in an upcoming release so watch out for that!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Does this theme come with .psd files?

Astoundify

We can send you a copy of the PSD files yes, once purchased request a link to download it via our support forum.

Adam | Co-Founder
AppThemer

Default-user

ok thanks, we will purchase this week

Astoundify

Okay great! Let us know if you need anything else :)

Adam | Co-Founder
AppThemer

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

I notice that you might be releasing a theme that is compatible with woocommerce. Is there an estimate date of arrival for this?

Astoundify

No ETA yet, once WooCommerce Crowdfunding is released, but that could be quite some time. Any reason why you want to use WooCommerce vs Easy Digital Downloads?

Its a great free plugin: https://easydigitaldownloads.com/

Adam | Co-Founder
AppThemer

Default-user

oh! I am used to using woocommerce and bought some woocommerce extensions previously. So I thought that I might be able to use them as well if you release it to be compatible with woocommerce.

Btw, it is a great theme!

Default-user
jslucas88 Purchased

I have make a purchase of your theme basing on all the comments and great supports in the page. You guys are doing great stuffs here. Both with the theme and supports.

Additionally, I am wondering if the team is looking in to making the number of backers / buyers as a minimum target instead of the funds collected.

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
wkolcz Purchased

I just purchased and set up the theme on one of my web sites. So far it seems pretty awesome. Only issue so far is that even though I added a photo to a campaign, it doesn’t show on the home page wall like the demo does. Is there a special setting I have to use when approving the campaigns to get the image (with the link to the campaign) to show? Its the featured image.

You can see the black empty space a thttp://crowdpetting.com/

Thanks!

Astoundify

It sounds like you need to setup your “Hero Unit” settings in the theme Customizer to display one photo vs the grid as you only have one image showing.

Also! All of our theme support is conducted through the App Themer support forum, Head on over and we’ll get you the help you need by one of our support team.

Adam | Co-Founder
AppThemer

Our dedicated support forum can be found Here. To register go Here.

  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
wkolcz Purchased

I would love to be able to mess around with the top banner of the site. What is the URL to the support forum so I can receive a download of the PSD? Thanks!

Astoundify

Hey contact us on the forum and we’ll send you the link to download the PSD file :)

All of our theme support is conducted through the App Themer support forum, Head on over and we’ll get you the help you need by one of our support team.

Our dedicated support forum can be found Here. To register go Here.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
hluthluf Purchased

Appthemer,

The new Fundify documentation with Table of Contents is gorgeous. Can this be incorporated into the theme to be used for a FAQ page?

Keep up the great work. You guys rock!

Astoundify

You could use a shortcode plugin such as Zillashortcodes: www.themezilla.com/plugins/zillashortcodes/ to display your FAQ section is a gorgeous way, you can include columns, buttons, toggles, alerts and tabs with the click of a button.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

is what I use another paypal payment system

If yes, which is borne by your theme.

and what is the plugin installed to collect commissions.

thank you for your help.

Astoundify

Hello David, if you need help using our theme and plugin please contact us via our support forum from now on, that way other users can search our forum and find the solution to the issue.

All of our theme support is conducted through the App Themer support forum, Head on over and we’ll get you the help you need by one of our support team.

Our dedicated support forum can be found Here. To register go Here.

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years
wantmi Purchased

Hi

one big problem with the paypal adaptive add-on. I have purchased the paypal adaptive and installed it. After installing it, the backers and the fund amount just reset back to zero for all campaigns and no matter how many times i made a new pledge it is still zero. The payment history does shows the payment records but both the frontend and backend of the campaign page shows zero fund zero backers.

everything will go back to normal instantly after i deactivate the paypal adaptive add-on.

please advise!

thanks Cyril

Astoundify

It sounds like you are running the site in Test Mode using PayPal Sandbox is that correct? If so, the issue is with Easy digital downloads not recording test payments, so we had to create a plugin that would allow for test payments to be tracked.

Plugin file: https://dl.dropbox.com/u/1657501/Screenshots/edd-log-test-payments.zip

If you are using Live payments please contact us via our profile page or create a support forum topic and provide your WordPress login details so we can ensure you have correctly setup your site with the paypal adaptive add-on.

All of our theme support is conducted through the App Themer support forum, Head on over and we’ll get you the help you need by one of our support team.

Our dedicated support forum can be found Here. To register go Here.

Thanks!

Adam | Co-Founder
AppThemer

Default-user
wantmi Purchased

Hi, i have disabled the test mode and using the test payment option under settings. The moment I activate the plugin everything resets to zero, anyway i will post the problem on your support forum, thanks

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello, great theme, is it possible to translate it in French?

Astoundify

Hey,

Yes. This theme and plugin supports full localisation so you can translate into any language. The theme and plugin contains .pot/.mo files.

Our plugin is already translated into French and Italian see French version: https://github.com/AppThemer/crowdfunding/blob/master/languages/atcf-fr_FR.po

How to translate the “Fundify” theme.

Step 1. Translate the POT File and Upload to Your Theme Folder inside of the languages folder. When you save the files, you must name them according to your language code. i.e. for English is en_EN

Step 2. Tell WordPress What Language to Use. if you haven’t done so already, you’ll need to make sure your wp-config.php file matches your language files. For example, if you’re using a French translation, you’ll need to add the fr_FR.po and fr_FR.mo files to your theme folder, then set your language in wp-config.php, like this: define (‘WPLANG’, ‘fr_FR’);

By the way, your wp-config.php file is located in the main directory where all your core WordPress files are located.

Save your wp-config.php file, upload it to your WordPress installation, and you are ready to go.

Thats it

Adam | Co-Founder
AppThemer

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Just sent you guys an email regarding my homepage. Thank you for your time!

Astoundify

Thanks, just for your information all of our theme support is conducted through the App Themer support forum, Head on over and we’ll get you the help you need by one of our support team.

Our dedicated support forum can be found Here. To register go Here.

Adam | Co-Founder
AppThemer

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
ikaroo Purchased

What is “Staff Picks”? What is its function to this theme? Regards.

Astoundify

What is “Staff Picks”?

When you click on “Featured Campaign” inside of each campaign it will show them in the category of “Staff Picks” which will then show in the hero image on the home page as well as in the “Staff Picks” category on the home page.

See screen shot of backend: http://dl.dropbox.com/u/1657501/Screenshots/lduy_h~-1bi1.png

Default-user
ikaroo Purchased

Thanks, great answer

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
ikaroo Purchased

How is possible to register/login like facebook account user in this theme? Regards,

Astoundify

We would like you to register on our support forum so we can answer your questions now that you have purchased the theme.

All of our theme support is conducted through the App Themer support forum, Head on over and we’ll get you the help you need by one of our support team.

Our dedicated support forum can be found Here. To register go Here.

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
ikaroo Purchased

How is possible to register/login like facebook account user in this theme? Regards,

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
ikaroo Purchased

How is possible to configure the new campaings ads for all themes has then same PayPal Email? Is possible to disable this item for the Ad Campaign Form and all campaings have the same PayPal Email? Regards,

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