1332 comments found

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

We are having issues with the “Save And Preview” function on the “Start A Campaign” page. When a user attempts to Save & Preview their campaign, it lands on a “Page Not Found” This function seems to work when the Admin is logged in but not for a user.

This is the only issue holding us up at this point.

Astoundify

Please use our support forum at http://support.astoundify.com for all support requests. Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hey Astoundify,

I have 2 really important presale questions about modification:

1. Is it possible, that projects are signed in users, so every user have no projects, but just himself as a “project”?

2. Is it possible that the plugin “Easy Digital Downloads” generates keys for the User (“Project”) instead of the person, who paid the money?

If not, can you help me modify it, also for money?

I really appreciate for your help ;)

Greets, lemonjoe

Astoundify

1. I’m not 100% sure what you mean, but I don’t think so. A user will have projects just like they would have blog posts on a standard WordPress site.

2. Check out https://easydigitaldownloads.com/extensions/software-licensing/—Not sure if it’s exactly what you need, but may help.

We do not do customizations, paid or otherwise, sorry. We recommend http://werkpress.com

Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
gopeer Purchased

After uploading the theme, added and activated all required plugins, imported the dummy xml, when clicking on any sample campaign, i get “Sorry, security token missing or invalid” What am i supposed to do. I bought the them from http://themeforest.net/item/fundify-the-wordpress-crowdfunding-theme/4257622 Please ugently advice. Secondly, Im running Infinite Slider and its not displaying a strip of images from listed campaigns. Besides, it shows the crowd fund text images for a while and the slider clears towards the left and become plain white. Can Fundify theme work with Infinite Slider.

Default-user
gopeer Purchased

I sorted out the “Sorry, security token missing or invalid” part. Just having trouble with the slider as of now

Astoundify

Just so you know, all support for our products is conducted via our support forums Monday to Friday and we do not work weekends, please post all support issues on our forum and one of our support reps will assist you.

http://support.astoundify.com
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I understand payment percentages can be split using we pay or paypal adaptive – but can you tell me if you can set up different percentages per campaign – like charities = 2% fee to admin and rest goes to campaign and non charities 5% fee. Thanks

Astoundify

Not currently. The splitting of funds is global at the moment. Something we are looking to add to the plugin in the future, but there is no timeline for it. Let us know if you have any more questions.

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • Spain

Hi,

Congrats for this fantastic theme. I’ve send you a mail with some questions. Pleae, let me know if you have recieved it. I will wait for your news.

Thanks!

Astoundify

Thanks!

  • Bought between 10 and 49 items
  • Denmark
  • Has been a member for 3-4 years
  • Referred more than 2000 users

Hi I have been trying to get help in the support forum, but I get this message. “Sorry, this key is already in the database. If you think this is a mistake, please contact us to resolve the issue.” I don’t know how to contact you?? Please help me… I have a presentation soon. Regards andy

Astoundify

Please access the correct forum for your purchase, you purchased the Fundify theme and need to access this forum: http://support.astoundify.com/forum/fundify-theme-support/

If you still cannot access this forum: http://support.astoundify.com/forum/fundify-theme-support/

Please PM us.

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • Spain

Hi, I have some doubts before purchasing your theme:

1. Is it possible to filter campaigns by location? 2. Is it possible recieve the donations in the moment that arrive not when campaign reaches its pre-defined goal? 3. Can the admin add the different campaigns? 4. Is tehre a FAQ shortcode?

Thanks so much and have a nice day!

Astoundify

1. No not by default. The standard location is stored in a static field that could be searched using a plugin like http://wordpress.org/plugins/search-everything/—You could also install our https://github.com/astoundify/crowdfunding-regions plugin which creates a taxonomy you can use to create archives for campaign in specific regions.

2. Yes, just don’t turn on the “preapproval” options in the gateways. This also means you can use any gateway listed here: https://easydigitaldownloads.com/extensions/categories/gateways/

3. Yes, the admin can also add campaigns from the WordPress admin panel.

4. There is no shortcode, but there are many plugins you can use such as http://wordpress.org/plugins/whistles/

Hope that helps!

Default-user

Hi,

Thanks for the answer. Lasts questions. Is it possible to add more sections on homepage like text, services, etc…or widgets? I would like to have a vier similar to your fantastic theme campagnify but with the possibility to ad multiple campaigns.

I would like a view like kickstarter were in home page you can find more info, the campaigns widgets (popular, latests, reaches…).

Thanks again and sorry for too much questions!

Astoundify

This is possible, but requires knowledge of HTML/PHP to modify template files via a child theme.

We recommend http://werkpress.com or http://microlancer.com if you are unable to make customizations yourself.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi Peeps, I really liked this theme. I would like to use it to list bussinesses to sell. So I will need to term the fields of the campaigns forms to achieve my goal. So my questions are:

1)Is that possible to change these forms easily without programming

2) Can I disable payments gateways. I won’t utilize it.

3) Before I post a campaign can I have an approval step.

Thank you.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

A few pre-purchase questions: 1. Can I hide certain categories from non-admins? For example, I want to reserve one category only for fund-raisers by our company and highlight them separately.

2. Can the home page be customized to show a row of fund-raisers each for selected categories?

3. Can additional fields be added in Start Fundraising form?

4. Can default content be added in Start fundraising form element of Description? This is used at indiegogo to simplify process for user.

Astoundify

All of your questions are possible, but require custom code to be written to modify both the theme and plugin.

For #3, you can check out some example code we have here: https://github.com/astoundify/crowdfunding-fields and #4 browse here: https://github.com/Astoundify/crowdfunding/blob/develop/includes/shortcode-submit.php#L1091

We recommend http://werkpress.com or http://microlancer.com if you are unable to make customizations yourself.

Hope that helps!

  • Has been a member for 0-1 years

Hi,

I am trying to build a profile page for author. And I would want to get list of projects backed by this user. Is there any way to get that results ?

Astoundify

Please open a support thread and someone from our team will help you! We do support from Monday – Friday and our business hours are posted on our support forums.

Our dedicated support forum can be found Here. To register go Here.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I hope no one takes offence to this but I wanted to post my experience with this theme the last few weeks iv had it.

I have to say I have been disappointed with the level of support for this theme as it feels like many people are left to their own devices to try and figure out many of the bugs and problems they face.

I posted a simple question on disabling the slider as it conflicts with another one about a week ago and have yet to still receive a response for this and its reached a point where Iv just accepted that its $60 pretty much down the drain.

If you don’t know anything about coding or even unless your really good at coding – I wouldn’t bother with this theme as the only support you get (when it does come which is a lucky dip) is limited. Im looking at many of the other websites on the forums and it seems people have given up when they have reached a point they can no longer get beyond.

As for customising it beyond the template – you need to be a very good programmer or have deep pockets to hire the guys at werkpress.com as their basic starting price is about $399 and I imagine thats just for simple coding. You may as well just pay someone to build you a website from scratch how YOU want it rather than trying to adapt this.

Its a great theme which has so much potential but its let down by poor support.

Astoundify

Thanks for your comments, overall I think we can do a better job integrating with other slider plugins so in the next update of the theme we’ll address that issue, it works well with “Slider Revolution” and “Soliloquy” two very popular sliders, we have tested with these plugins, but need to add better support for “Royal Slider” and any others that are popular.

We ensure all questions are answered on our free basic support within 24 / 48 hours, if you are unsatisfied with answered provided or perhaps we missed your question (We get hundreds of support requests each day, so yes we are human and sometimes miss or don’t address the questions in the usual response time) Please contact us via PM and let us know what your support thread is and we’ll do our best to provide a response and get you setup.

PM US! http://themeforest.net/user/Astoundify

Cheers!

Astoundify

I also wanted to say I don’t agree with what you said about having to know how to code or need to use a customization service, the theme has features such as background, footer, link, button, accent color customization in the theme options that just require you to have a keyboard and mouse that can “click” and change settings ;) no coding required!

Here’s a few examples of sites that have been customized for examples!
http://barnraisings.com/
https://napavalleygiveguide.org/
http://fundlike.com/

- Cheers! Adam

  • Argentina
  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
kiwii Purchased

Hello, I really like design, I want to disable money and pledge, is there a way to do this?

Astoundify

Please open a support thread and someone from our team will help you! We do support from Monday – Friday and our business hours are posted on our support forums.

Our dedicated support forum can be found Here. To register go Here.

  • Has been a member for 0-1 years

Hey, Hook edd_add_to_cart for easy digital downloads does not work. Did you disable it in your plugin/theme ?

Astoundify

Please post all support related questions on our dedicated support forum: http://support.astoundify.com—Thanks.

Astoundify

All of our theme support is conducted through the Astoundify support forum, Head on over and we’ll get you the help you need by one of our support team.

Our dedicated support forum can be found Here. To register go Here.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi Astoudify team,

When i have a campaign with several pledge possibilities (incl awards) the visuals of the options are totally messed up. Can you see what is causing this or direct me to the link of solution in the forum? See example: http://crowdrayzor.nl/campaigns/test/

Regards,

Paco

Astoundify

Please post a new topic in our support forums: http://support.astoundify.com—Thanks

  • Bought between 100 and 499 items
  • Has been a member for 1-2 years
ogcprod Purchased

Hello, I sent you an email via the contact form on your profile page on ThemeForest about my problem formaulaire contact that is not displayed.

Astoundify

Did you install a contact plugin like “Contact Form 7”, “GravityForm”, or “JetPack” and add the contact form shortcode to the contact page??

All of our theme support is conducted through the Astoundify support forum, Head on over and we’ll get you the help you need by one of our support team.

Our dedicated support forum can be found Here. To register go Here.

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Is it possible to customize how the projects are listed? For example, even rows and multiple pages?

Astoundify

It is possible with CSS changes, we don’t do this type of thing but if you need help get in touch with our friends at WerkPress.com and they can make the changes to the theme for you!

http://support.astoundify.com/customisations/

Cheers!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Is it possible to limit the amount of money people can pledge ? I want for instance to allow people to only donate a specific amount and ONLY one single time. So I don´t want the same person to donate multiple times and different amounts for the same project. Is that possible ?

Astoundify

You can in the payment gateway settings choose the maximum someone can pledge. You can turn off arbitrary amounts that people can only donate specific amounts, but there is no way to limit the number of times a person can donate.

  • Has been a member for 0-1 years

Hello Astoundify, Please do you offer customization services and is it possible to turn off the payment option completely making it free? I may have another use for it.

Thanks.

Astoundify

We do not offer customizations. We recommend http://werkpress.com or http://microlancer.com

You can use the “Test Payment” gateway that will simply ask for your name/email address but you will not have to pay any money.

Hope that helps!

Default-user

Awesome, It so helps you don’t even know! The “Test Payment” gateway suits my need as well. I will be in touch with werkpress.com and microlancer.com and will get back to you with a purchase request. Thank you so much!

Default-user

Sorry to bother you again, with the “Test Payment” system, will the name and email address of supporters appear to the Project Owner(s)? It will be nice if they can see the details of their supporters. Thank you!

Astoundify

Yes, you will still have the ability to export all of the supporters that have donated to the campaign.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Pre-sale question (I registered on your support forum but didn’t have a ‘code’ to be able to post this)

Can a user edit their projects in the front-end? Regards

Astoundify

Yes, users can edit the projects in the frontend, they will never be shown the WordPress backend.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Israel

Is there an option to charge payment for a campaing when its being submitted – mean, if someone wants to post – charge him for 5$ and send him to checkout upon clicking “submit” ?

Astoundify

No there is not an option for this.

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