967 comments found

sampra Purchased

Hi,

I am having issues with galleries. I am not able to add new images media to galleries. Also not able to have an image part to more than 1 gallary. I am using WMPL and wordfence plugin, that is all. Not sure what is the issue.

Also, I always see this search icon on the left of the page. How to remove it.

go here to see it please awards.windsorbrokers.com/award

Regards

ThemeGoods

Hi,

Please check. There are javascript conflicts between theme’s script and plugin’s script. Try to disable all plugins

Hi, I have been using your theme for a while I think I bought it last year and I didn’t do any theme update on it. I have some custom CSS on it …how will I do SAFE theme update? Also as of this morning the images on the bg stop showing on each page:(...any idea why? Thank you,J:)

ThemeGoods

Hi,

Please backup your changes first before updating.

Then download from Themeforest > your account > downloads and replace all theme’s files and folders using FTP account with the new version.

Good afternoon.

I have a problem with the home page. I have uploaded a photo gallery and I can not see them on my website. I have it configured as follows: Homepage styles – Fullscreen slideshow Gallery – a gallery with 15 images.

It was working properly and that is not what may happen.

You can visit www.jordisantacana.es

thank you very much

ThemeGoods

Hi,

It’s issued with WP super cache plugin. For quick fix open /templates/script-supersized-gallery.php remove empty line at line 2

Default-user

hi

I do not know how to perform the action you recommend to solve the problem. I am able to find the template but not modify it. It is possible to find a solution? Thank you

ThemeGoods

Could you send your Wordpress account and FTP detail please. I will have a look.

Is there a way to arrange the image order in the galleries? In my home gallery I canĀ“t get the order I want.

Thanks!

ThemeGoods

Please login with your purchased account.

Hi I have an emergency….images on my clients website are not showing in the background of the pages. No matter what I do….I need help! Please let me know what to do.

ThemeGoods

I checked your site and video background works fine?

Default-user

because I disabled one plug in. The video always worked…it’s just the bg images on the pages. Let me enable the plug again for you to see. Thank you!

Default-user

I just disabled the plugin because my client needed new images on the website to be showing. Is there a way I could send you private login to the website for you to look? I would really appreciate that.:)

inova3 Purchased

We are using your item on our website. We are customizing several aspects, and we found the following problem: No we sort portfolios, always ordered from oldest on, we see that although it ignores the admin change the subject or changing the date of the portfolios We display the most recent first, but do not listen to us. Could you help us?

I need to add some space above the logo and menu items (http://newsite.eastmancooke.com). Where can I do this? Thanks!

ThemeGoods

Hi,

Open /css/screen.css find ”.logo_wrapper” change its margin.

Open /css/screen.css find ”#nav_wrapper” add its margin top.

Default-user

Thanks. Where do I find css/screen.css? Do I have to change the original file, or can I add custom css through the theme settings in Wordpress? I don’t want future updates to cancel out any changes that I make. Thanks so much for the help.

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