185 comments found

danxan Purchased

Firefox 37 breaks the Portfolio section of Fuse, both the homepage and the diefferent sections. I think it’s related to display: table-cell (https://bugzilla.mozilla.org/show_bug.cgi?id=35168).

I submitted a ticket, hopefully it’s figured out asap.

Robert-Ghetau

Hi!

We are aware of the issue and it will be fixed in the next update! Thank you for the patience,

Robert

Robert-Ghetau

I have seen your review and I was wondering, can I have the ID of the ticket on HelpDesk, so I can try and help you through the issues? Unfortunately, by the username displayed here, I am not able to find you.

Let me know please.

Thanks, Robert

There is no secondary menu on the top right or top of this theme?

Robert-Ghetau

Hi!

I’m afraid there isn’t any at the moment.

Thanks, Robert

youi75 Purchased

Hi guys, any updates on the Firefox fix? Will submit a ticket now as well, I just saw that y site is broken now, too. Thanks so much.

Robert-Ghetau

Hi there!

We are working on the updates at the moment and we will release a new version soon.

Thank you for the patience, Robert

Default-user
youi75 Purchased

Great. Can you please give an estimated time of arrival? Since it broke the whole portfolio section – which is sorta crucial :) – it would be really great to know how long the site that is up right now is potentially useless :) Thanks so much.

Robert-Ghetau

Hi,

Unfortunately, there is no ETA at the moment, but all I can guarantee is that the team is working on it.

Thank you for the patience, Robert

niyi Purchased

Where can I find PixelGrade Shortcodes plugin to download?

Default-user
niyi Purchased

Thank you.

Default-user
niyi Purchased

Another question, please. If you look my site – http://www.imaginarium.com.ng/site , there’s a small white item that looks like the logo inverted showing at the topmost part of the website. What might that be?

Robert-Ghetau

I’m afraid, I am unable to identify the issue.

Please use our HelpDesk and open a ticket, in order to handle better this request. Here is the link: https://help.pixelgrade.com/helpdesk/tickets/new

- Robert
mstrhans Purchased

Having the same problems here in FireFox after update to 4.2.1. Im going to do a roll back to and older version.

Regards

Robert-Ghetau

Hi there,

I’m afraid the problem is existent on the version 37 and up of Firefox. It isn’t dependent on the version of the theme or Wordpress. Therefore, I recommend to stay up to date to avoid possible issues.

The good news is that we’re working on the fix and a new update will be released soon.

-Robert

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