An introduction to support on the Marketplaces

  • Envato staff look over every item before it can be sold on the Marketplaces.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is not currently provided by pophonic.

Frequently Asked Questions

How to import mailchimp


Recommended import via zip file, after complete editable template

- choose one html file and folder images
- zip both to one zip file
- in mailchimp, create Regular OI’ Campaign
- go to next step and fill your campaign info
- next step and choose “import zip file” at import options
- browse your zip file and submit
- check box “Automatic CSS-inliner”
- go to next step and already to send

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.

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