An introduction to support on Envato Market
- Envato staff look over every item before it can be sold on Envato Market.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Frequently Asked Questions
How to import mailchimp
Recommended import via zip file, after complete editable template
- choose one html file and folder images
- zip both to one zip file
- in mailchimp, create Regular OI’ Campaign
- go to next step and fill your campaign info
- next step and choose “import zip file” at import options
- browse your zip file and submit
- check box “Automatic CSS-inliner”
- go to next step and already to send
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Envato Support.