40 comments found

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

hello beautiful theme. I’m having problems to change the background image of the individual modules on the homepage. Can you help?

bitpub

Hello,

Yes, please contact me through the form on my user page. I will get in touch and you can send me wp login info so I can take a look at the problem.

Best regards, bitpub

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Does this include an XML file to import into wordpress and get the current look ? Also can you explain more about your support. we are very intersted in purchasing this beauty

bitpub

Hello,

Yes the theme comes with an XML file with sample content.

best regards, bitpub

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years
  • United Kingdom

Hi, it’s a great theme, however I have a major problem with it, I am not able to replace the pictures in the headers, the new pictures just don’t appear after I am trying to change them in the visual composer. Could you please help me with this issue? Many thanks.

bitpub

Hello,

Please contact me through the form on my user page. I will send you an updated version that should fix your problem.

best regards, bitpub

davissimus

Hello bitpub, I’ve already sent you a message via your user page. Looking forward the updated version.

Many thanks, David

bitpub

Hello,

I answered to your email.

best regards, bitpub

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello bitpub. I sent an email with support request 24 hours ago and have not heard back. I’m checking to make sure it was received as I’m looking forward to a response to proceed with my customization.

Many thanks,

Natalia

bitpub

Hello,

I am taking care of the help request right now and will get to your quickly.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I’m also getting the same error noted by littleimp 22 days ago re parallax. When I change the image, it no longer works. Please help.

bitpub

What version do you have. We updated the theme to version 1.0.4 and that should fix any problem with the background images. Please redownload the theme if that is the case and update it.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
jdm0778 Purchased

Hello ~

Trying to import the sample data. Some of it comes through, but then errors-out with:

The server encountered an internal error or misconfiguration and was unable to complete your request.
I notice that WordPress Importer is only compatible to 3.8.3, and there is a comment in this regard here: http://wordpress.org/support/topic/upload-doesnt-happen

Let me know what you think. Thank you kindly.

bitpub

Hello,

Thank you for the purchase.

I will take a look into this but I\m not sure I can provide an answer as it is more about wordpress and the importer plugin then it has got to do with the theme.

Default-user
jdm0778 Purchased

Thanks, I appreciate it….

Default-user
jdm0778 Purchased

I managed to make it work for the most part. I deactivated the other plugins, then ran WP Importer a few times. It all came in except for contact.html, fyi.

bitpub

I’m glad you solved your problem to a acceptable extent. I made some tests and couldn’t duplicate the problem you reported as it worked fine on my server.

Default-user
jdm0778 Purchased

Is it possible to import just contact.html?

bitpub

Contact me through the form on my user page and i will send you the code needed to import just the contact page!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I have download the theme file, but after downloading when I’m going to unzip the file, it ask me password. Can you please send me the password on my mail bestcareerbd@gmail.com

bitpub

Hello,

That cannot be. I think you are making an confusion. That goes against TF rules. You can’t get an item approved with an password protected zip!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Interested! Do you have a demo that I can take a look? Eg, the admin demo?

Wanted to see the available function like products/photo gallery can it be sorted out etc.

Let me know! Thank you and hope to hear from you soon!

Default-user
linboyz Purchased

I see you demo has a subscribe button. How did u get that plugin as i could not find it in the theme. please advise.

bitpub

Hello,

Thank you for the interest in the theme.

I cannot provide a a demo account for you to look at. The subscribe buton is created with a subscribe plugin from mailChimp.

Best regards, bitpub

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello, I’m trying to find out how to link the title of the service overview. There is already a link which was automatically genereted but I can’t change the URL.

Could you please help me?

bitpub

Hello,

Thank you for the purchase.

Yes I will help you. i need you to contact me through the form on my user page and provide WP login info so I can take a closer look at your website.

Best regards, bitpub

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, is it compatible with wpml?

Thanks

bitpub

Hello,

Thank you for the interest in the theme. I have not tested it with WPML so I cannot guarantee it is.

Best regards, bitpub

Default-user

Can you try for me please?

bitpub

Hello,

We will try our best to do that, but I can’t give you a time for an answer. Our developer has three projects in development right now so time is short. So if you need a theme with WPML support right now please consider choosing another one. If it is compatible with WPML we will update the description to reflect that.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I’ve installed the theme and upload the demo data, but when I open the blog page it doesn’t show the post. In the designing page I can see that only appear the header and layout with a column in the right. How can I insert the posts.

Thanks.

Default-user

Solved. I’ve a wrong page in post

bitpub

Hello,

Thank you for the purchase!

I’m glad you got it sorted out.

Best regards, bitpub

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I’m interested in purchasing this theme, but I find the hexagons to a be a little too powerful. Is there a way to not use hexagons in this theme?

bitpub

Hello,

There is no direct option to turn the hexagon shape on / off but with a bit of CSS knowhow and some patience you can easily remove or change it as it is added with css3 :before and :after; so basically al that needs to be done is delete some css lines.

Best regards, bitpub

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
slipy Purchased

i installed the theme on a new wordpress, and added the sample data , followed the documentation but for some reason i dont have the contact details and form under contact us.

i added sidebar with the contact form as the docs instructed: http://omers.co.il/contact/
Default-user
slipy Purchased

in addition , page header cant read hebrew, it converts it to some weird format

bitpub

Hello,

thank you for the purchase.

What i need you to do is contact me through the form on my user page and send me the problem again + WordPress login info. I need to take a closer look to give a verdict.

Best regards, bitpub

Default-user
slipy Purchased

i still havnt got any reply

bitpub

Hello,

I answered to your request and sent you an updated version to start.

Best regards, bitpub

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
  • United Kingdom

Hi

Beautiful theme. In the portfolio section can the photos be made different heights? To make a masonry style grid? Or do they have to be the same size as in the demo

Thanks

bitpub

Hello,

Thank you for the interest in the theme!

The theme crops them to be the same height.

best regards, bitpub

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello, You can suggest me a Login plugin for users, compatible with this theme?

bitpub

Hello,

Thank you for the purchase!

I cannot suggest such a thing as I have not used one before.

Best regards, bitpub

  • Australia
  • Bought between 100 and 499 items
  • Has been a member for 3-4 years

Hi there,

Does this theme support a standard child theme setup?

Cheers,

Dan.

bitpub

Hello,

Future Architecture hasn’t been tested with a child theme active.

Best regards, bitpub

DanHostify

Yep – I have just set it up and it breaks everything. Something you should definitely look at as it is a standard we should all be adhering too… Otherwise I have to modify your CSS files directly and can then never upgrade your theme to a newer version…

bitpub

Hello,

My newer theme support child themes. I’ll look into what would be needed to get this to do so as well.

Best regards, bitpub

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years

Hello,

We are having trouble adjusting the header images of the individual pages. Can you send us an updated version?

bitpub

Hello,

Thank you for the purchase!

i do not understand what you mean by adjusting? Do you mean changing images on inner pages? The algorithm uses crops images to a predefined height. Or is ti something else?

Best regards, bitpub

Default-user

hello bitpub, On the interior pages like “about” there is a header image within the visual composer at the top of the page, when you remove this image to replace it with one of your own you cannot replace the image – it just disappears and won’t ever come back. I read some comments from a month ago and it’s the same problem davissimus was having.

bitpub

Hello,

The page header image should work fine. i need you to contact me through the form on my user page and send me a link to your website + WP login info so I may take a look at it.

Default-user

sent you an email thanks for having a look.

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years
  • Netherlands
Gerkvg Purchased

Great Theme. How can I enable reactions for normal pages? With the normal wordpress function nothing happens. Thanks.

bitpub

Hello,

Thank you for the purchase.

Can you elaborate on “enable reactions”. I do not know what you are referring to.

best regards, bitpub

Default-user
Gerkvg Purchased

Excuse me for being not clear. I mean: how can I enable that people (who are not logged in) can put a comment on normal pages.

bitpub

Hello,

We haven’t design the theme to have commenting on static pages.

Best regards, bitpub

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Ankor Purchased

Hi!

First of all very nice theme, easy and lightweight. I would like to know how to add more than one google markers with their description in your theme. I can code so no problem adding code to you reply.

Thanks!

bitpub

Hello,

I answered to your email regarding this issue.

The contact page template doesn’t support multiple locations.

You could add that by not using the contact page template and building a contact page with visual composer and using another 3rd party map plugin that supports that.

Best regards, bitpub

  • Has been a member for 1-2 years

Would it will come with Password Protect for Blog and Portfolio? If yes, please give me the right plug-in.

Thanks, mbashen

bitpub

Hello,

I have not worked with such a plugin so I cannot recommend one.

Best regards, bitpub

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