52 comments found

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years
  • Referred between 1 and 9 users

Sorry Mav ignore me I was looking at another theme! :-(

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hello, I just purchased your theme and for some reason when I upload it to my server and try to activate it I am getting the following message:

Fatal error: Cannot redeclare youtube_shortcode() (previously declared in /home3/theperk4/public_html/blog/wp-content/plugins/jetpack/modules/shortcodes/youtube.php:203) in /home3/theperk4/public_html/blog/wp-content/themes/gaia/functions.php on line 931

If you can offer some advice, I’d greatly appreciate it. I am looking forward to using your theme!

MattiaViviani

Hello,

First of all, thank you for purchasing one of my items!

It seems like the error is not generated by the theme, but by a installed plugin jetpack, which I’m not familiar with. The theme comes with shortcodes set.

Please remember that: Support for my items is available via Support Forum only. To apply for a new account click here: http://support.mattiaviviani.com/register.php

Please note, the access to the support forum is restricted to verified buyers only. You’ll need to insert your Item Purchase Code before register (see instructions here: http://goo.gl/HzZAr ).

Support Forum URL : http://support.mattiaviviani.com/

If you need to get in touch with me for reasons that doesn’t concern support please send an email from here.

Thank you!

  • Has been a member for 2-3 years

Hi Does your theme use Flash or Javascript ? Is seo friendly ? Thanks

MattiaViviani

Theme use javascripts, menu, slider etc.. is SEO friendly, no flash but you may add that.

;)

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi, I’m not sure if this is the right place to ask, but here it goes:

I’m looking for a video friendly theme for my video blog / business, and I really like the look of your Visual theme and Gaia theme. I’ve looked through a lot of themes and the two are by far the most appealing ones out there.

Both themes seem to work well with videos, but I am wondering if they only allow embedded videos from other services such as youtube and vimeo to be displayed in the way they do on your demo sites, or if that goes for my own videos stored in my media library (mov. files for example) as well?

I would really like my videos to be displayed in thumbnails on the homepage, portfolio, lightbox etc. like on your demo sites, without having to post them on youtube or vimeo.

If you can help me clarify this, I’d greatly appreciate it as I would really like to use one of your themes. Thanks.

MattiaViviani

Hello,

First of all thank for your interest in my products, I’m glad you like my work.

The lightbox for both themes is built using PrettyPhoto plugins, which allows also mov format hosted in your webserver, please see the link http://www.no-margin-for-errors.com/projects/prettyphoto-jquery-lightbox-clone/

About the custom widget the thing is different, they allows youtube and vimeo formats only, but it can modified with a bit of custom work.

Hope this helps.

Best

Default-user

Hi Mav,

Thank you for your very fast reply. Knowing that my own videos will work in the lightbox helps a lot.

I think I will go for the Gaia theme, but I have one more question: Is it possible to have comments on the portfolio posts like it would be on a normal blog post? I would really like for my visitors to be able to click on an item in the portfolio, see the item in detail and then comment on it if they want to.

Best, Gitte

MattiaViviani

Hello, comments for portfolio post page are not available for the current version, it’s a work in progress for the next package upgrade.

Best

Default-user

Hi Mav,

Thank you for your answer. I think I’ll go for the Visual theme instead then. Look very much forward to using it :-)

Best, Gitte

  • Referred between 1 and 9 users
  • United States
  • Sold between 5 000 and 10 000 dollars
  • Exclusive Author
  • Bought between 100 and 499 items
  • Has been a member for 2-3 years
cmadden Purchased

How can I change the size of the lightbox preview? Specifically a vimeo video.

MattiaViviani

Hello,

inc/custom.js, find the prettyphoto function and add those parameters, you just need to change the values:

default_width: 700, default_height: 400

Please, remember that support works via SUPPORT FORUM only at http://support.mattiaviviani.com/

Best

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi. I am interested in purchasing your theme. I have a few questions:

- Can I change the background color, or add a background image to the template?

- Is it possible to create a tab, toggle or list section directly below the slider on the homepage (instead of the portfolio image area)?

Thanks in advance!

MattiaViviani

Hello,

- Yep, possible

- It’s also possible with a little workout.

Thank you for your interest in Gaia ;)

Best

Default-user

Great. If I purchase the template, could you show me where to place the new code in order to create a tab, toggle, or list section directly below the homepage slider?

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hello. I have one more question - Could I place an additional slider or image that is the same size as the homepage slider directly under the current slider on the homepage? If I purchase the theme would you help me change the code to make it happen?

Thanks in advance!

MattiaViviani

Hello,

The theme can be modified. It requires a knowledge of html, css, php and js. I’m currently not available for freelance work.

Thanks again for your interest in Gaia.

Best

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
  • Nigeria

Hi Mav

Fantastic theme! Barely had to look at the documentation! Quick question, how do you select different sidebars for different pages?

Thanks

MattiaViviani

Hello,

Thanks, glad you like my work. To choose different sidebars you just need to use the widget areas.

Please, remember that support for my theme works via Support Forum only at http://support.mattiaviviani.com

Best

Default-user

Quickest response ever! Thanks

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi, I have not received my support forum password yet.

I want to know is there any way to remove ”/portfolio” from permalink structure?

Because my site is not for portfolio, I need to remove it.

By the way I want to order spark theme if I know how to remove ”/portfolio” from permalink, thanks.

MattiaViviani

I received your email, did you check your spam folder? Purchase code is ok. You should have received the password.

Best

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

No, I have not received. Did you send to cashaff*@163.com?

Is it easy to remove ”/portfolio” from permalink?

MattiaViviani

I didn’t sent any password, did you check your spam folder? Is the only reason why you can’t received it.

I don’t understand what you mean with remove /portfolio from permalink. Where do you see this?

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Yes I checked my spam folder, but not yet find it.

I mean, if I create a portfolio, and I set permalink structure to / postname /, the portfolio’s url will be:

http://www.mysite.com/portfolio/portfolioname

Can I make it looks like: http://www.mysite.com/portfolioname

?

For example. in your demo site there’s a link to: http://demo.mattiaviviani.com/wp_themes/gaia/portfolio/adventure-is-out-there/

Can you make it to: http://demo.mattiaviviani.com/wp_themes/gaia/adventure-is-out-there/

?

MattiaViviani

Well, that’s odd, you purchase code is ok, you should have the password. You are doing something wrong. I don’t provide support via message board, is not searchable and I have to answer the same questions over and over again. Besides, user whom downloaded illegally the theme can get support and it’s not polite at ll.

Anyway, that’s the page name. It has nothing to do with the theme itself. Call the page another way and you will have not the page named portfolio. Hope you understand what I mean.

I will provide further info via forum only. Try register again, there is no reason why you can’t receive the password.

Best

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
  • United States

getting this error: The theme is missing the style.css stylesheet.

MattiaViviani

Hello, did you bought the theme? If so you may access for support at http://support.mattiaviviani.com

Support works this way only.

Best

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

Clean theme. I have a question before I buy. What color options for the skin, the outside of the frame? I want to have a simple white or super light gray. Thanks.

MattiaViviani

Hello, thank you for your interest in Gaia. Sure, you may change the background color as you wish. It all comes with theme settings, background colors, bg images, links colors etc..

;)

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Hello I was using the slider settings and options correctly and had a slider working all properly.

I then was fiddling around in the “background” tab in wordpress and uploaded the same image I was using for my slider background for my site background—The background didnt change to that picture and it then whited out my slider background and I don’t know how to get it back.

I tried reuploading the picture to multiple different locations (server, photobucket, etc…) with different links and titles and no slider backgrounds show up anymore nomatter what I do.

Please help! This is for a client and its the last thing I need to change and Im stuck!!!

Thanks in advance!

Ben

MattiaViviani

Hello, theme support is still via support forum only at http://support.mattiaviviani.com

Anyway, there is not a known issue, background works fine. Also, please, read forum policy first.

Best

  • Has been a member for 2-3 years

Hi Mav,

Big thanks for the theme – it’s working great for my site! – http://www.kumasimusic.net

One page is in particular is really bugging me though and i wondered if you could help at all. Each of the category pages beneath my ‘news’ heading on the toolbar all look great, for example http://www.kumasimusic.net/category/mixes and http://www.kumasimusic.net/category/event-news , but i’m really struggling to get the ‘news’ landing page itself to look decent/tidy. This is the page i mean: http://www.kumasimusic.net/blog

It’s quite important that this looks cool, since this is also linked to by the ‘Read the blog’ hyperlink on the homepage.

Ideally i would like it to look something like this: http://www.tsubarecords.com/news and in the same way it would be nice if i could get part of the news/some of the content under each image/headline.

At the moment I’ve had to add each of the new pieces in seperately as thumbnail images with captions, which is not only time consuming, but it doesn’t really look right at all. I’ve tried the different template options as well, and although the ‘full width’ template improves the page visually, it loses the ‘latest 30 blog post’ hyperlinks at the bottom of the page which i would like to keep.

Ideally i’m after a news landing page which is clean and tidy and shows/updates all of my news/blog posts as i create them. With each post displaying a mini image and bit of content.

Is this possible? Or have you any ideas on how i can improve this?

Again, i’ve tried looking for gallery/content widgets which might make the page look better, but have found nothing suitable.

Any help would be really appreciated, as i’m soooooo nearly there!!

Thanks mate,

Danny :)

MattiaViviani

Hello Danny,

You’ve been very clear but, please note that as explained many times theme support works via forum only at http://support.mattiaviviani.com

Thank you

Default-user

Apologies Mav… my fault for not reading through the prior comments! I will sign up and post in the support forum now :) Thank-you

MattiaViviani

No problem, anyway keep in mind that your question is about custom work and I’m not available for that, I only handle theme related issues. If you need to modify the theme you may refer to http://freelanceswitch.com (envato family)

Best

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
Alex117 Purchased

Hi, I just purchased your theme and was wondering if you had the dummy files for the live demo.

It would really help me set up my site faster with some content examples already made. I didn’t find any in the zip file.

Thanks

MattiaViviani

Hello, demo files are not included and they cannot be sent.

Please, remember that for any request or support question you must refer to http://support.mattiaviviani.com

MESSAGE BOARD IS NOT USED .

Best

Alex117
Alex117 Purchased

Thanks, I figured the theme would have it seeing as most others do and it helps the customer a lot. Just a general question though, I’m sure others who haven’t purchased the theme yet would be interested in knowing and this will benefit them as well. No real need for support forum if you say the files are simply not available.

Kind regards

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hello,

The slider on my clients site all of a sudden stopped working. No one touched anything. I would appreciate knowing how I could fix.

Thanks,

Shannon

www.monicadiazmode.com

MattiaViviani

Hello,

Theme support works via forum only at http://support.mattiaviviani.com

Issue has already been discussed, you find the solution there. Forum access requires registration.

Best

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hello,

You can see that I’ve bought the template but when I try to login to support with my code it says invalid. Can you please help.

Thanks,

Shannon

MattiaViviani

Shannon,

The procedure to get support is via forum only at http://support.mattiaviviani.com

Actually I can’t see if you bought one of my products, besides your posts here are not flagged as purchaser.

The access to the forum is working fine and you have to access with no problems. If the problem persists please send an email using this form at http://themeforest.net/user/MattiaViviani#from

Please, also be sure that you are asking for support for the right product, maybe you are simply bought another item.

Best Regards

EDITED :

Shannon, I just checked your website. This is NOT one of my items. You need to ask for support at the right author.

Best

  • Bought between 10 and 49 items
  • Europe
  • Exclusive Author
  • Has been a member for 3-4 years
Guneyd Purchased

I believe this is the third template I’ve purchased from you Mav, more than any other author on themeforest. Thank you once again for another great template, keep up the good work :D!

Contact me if you’re interested in free hosting or someplace to mirror your works mate ;).

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years

Hi Mattia,

I am getting this message in my wordpress control panel and also at the end of the pages in my site

( ! ) Warning: file_get_contents(http://demo.mattiaviviani.com/wp_themes/gaia/notifier.xml) [function.file-get-contents]: failed to open stream: HTTP request failed! HTTP /1.1 404 Not Found in C:\wamp\green\wp-content\themes\gaia\update-notifier.php on line 113

I uninstall all my plugins to see if that was the problem. no luck.

I do have the site install in my localhost with the help of wamp.

Any thought will be good

Thanks in advance

MattiaViviani

Hello,

Support for my items is restricted to verified users only and it’s available at http://support.mattiaviviani.com

Best Regards

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