Discussion on Gala, a Tasty Mac-inspired Agency WordPress Theme

211 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Duvard Purchased

Hello,

Purchased your theme a couple days ago and I’m really struggling to set it up. I’m trying to achieve the layout I’ve seen on your demo, but the customisation options don’t seem to be working correctly. Please help me out.

Here’s my link http://yadda-yadda.co.uk/nottinghillacupuncture/

Do you have any tutorials on instructions for using this theme?

Thank you, your help is much appreciated.

Nina

DesignerThemes

Are you still having problems? It looks like your site it identical to the demo right now. Your header menu has a few too many links and is causing it to drop down because it won’t fit with the logo.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Duvard Purchased

Thank you :) I’ve managed to fixed the issue

Default-user
Duvard Purchased

Incredible, sorry to be a pain. I though I figured out what the problem was, so I transferred the site to the main domain http://nottinghillacupuncture.com. Customised it like I did with the previous one when it worked. And the problem appears again! The homepage layout just won’t display right. Have you come across this problem before? How can I fix it again?

Thank you

DesignerThemes

Hmm, sorry you’re still having trouble. Have you configured all of the widgets and theme options? Please post your issue in our support forum and we’ll look into this more. http://support.designerthemes.com/

  • Bought between 100 and 499 items
  • Has been a member for 6-7 years

hi, i´m having trouble sign in into your support.

“Sorry, we don’t have that email address in our system.” I tried to register again, but no luck.

After updating the the my page is gone, showing a fatal error. Need your advice a.s.a.p.

Thank you

DesignerThemes

Send us an email from here and we’ll look into it for you… http://designerthemes.com/contact/

Provide as much detail as you can about the issue.

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Referred between 1 and 9 users

I recently purchased your theme and I was disappointed at the responsiveness of the theme.

The smallest mobile version is displayed on screens with a significant larger width. It simply doesn’t look good.

Are you aware of that and planning to add more css media screen conditions to fix that?

Here’s an example (Nexus 7 2013 Portrait mode): http://i.imgur.com/CkqBxGk.png

As a web design agency, we really need a proper responsive website. That’s why I’m nagging, sorry.

Cheers

DesignerThemes

Yes, we did not add a media query for the small tablet size. Which globally makes up less than 0.5% of traffic.

If you would like to add your own styling for this size you can add it to the custom css box in the theme options panel. Here is the media query for that size:

@media screen and (min-width:321px) and (max-width:639px) {
    YOUR CUSTOM CSS HERE
}
  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

I’m looking at this theme to potentially purchase. I tried to view the demo website on my mobile phone (Galaxy Note II) and found that the mobile dropdown menu doesn’t work to load the pages.

On your designer themes website, the pipes theme mobile menu works, but this gala theme doesn’t load a new page through the dropdown menu. Should a different mobile navigation be used?

DesignerThemes

Some mobile devices requires a double tap on the menu button… but you can change it to the phone’s default menu select if you want.

Default-user

Yes, it does require a double tap (one tap to show the dropdown button and one to open the dropdown menu. The problem is that once I select an item from the menu of items (homepage 1, portfolio, blog, etc.) it shows a radio button and I select the item and click “Done” but nothing happens.. no new page loads. There is no way to access the other pages on the site through the navigation menu. Am I clear enough?

DesignerThemes

Some of the links in our demo menu bar use js that changes the styling to show off the features of the theme. These don’t work on mobile.

Try choosing home2, home3, blog and portfolio. Those are regular links to pages which should work fine.

Any links on your site would work fine.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • United Arab Emirates

Hi, i have purchased your theme and need to know how to remove / modify the ’- Created by Designer Themes’ link that appears in the footer. Please revert

DesignerThemes

You can open up and edit the footer.php file and remove it.

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Hi,

Could you check the DT – info boxes widgets ? I have a monkey image like your demo website.

DesignerThemes

Haha. That’s a hotlink protection image from our server. You need to use your own images and not ones hosted on our server.

If you want to use the exact ones that we use in our demo site you can go there and download them, then upload them to your site.

Thanks :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
grifdog Purchased

Purchased the Gala theme last year. Love it. Just adjusted my twitter account and cannot get the posts for the last 3 tweets to feed into the widget any longer.

lifeunfinished.com

Thanks, Doug

DesignerThemes

Twitter changed their feed API a while back and we had to update our Twitter widgets. You can download the updated theme with the fix from your ThemeForest account here… http://themeforest.net/downloads

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I bought this theme is four days from this date can not post anything because the input field is inactive. I sent a message in the support forum, and still no help.

I tested this change, but does not work in this subject. ed.addButton(‘dt’,{});

http://designerthemes.ticksy.com/ticket/207892
DesignerThemes

That change does indeed fix it. I’ve attached a copy of the latest version of the theme to your support ticket.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I have just purchased Gala and I am very confused. When I tried to import the “sample site content” I received the message that the importer had an error. I added a Wordpress importer and imported the file which did bring in alot of content, but the site is bare bones and looks nothing like the demo. Also, even though I have the silder enabled on the dashboard, there is no slider on the home page. I have tried many combinations of “pages” on the home page and templates. I am totally lost. This is version 2.1 Where is the slider?

DesignerThemes

Have you setup the homepage according to the documentation instructions? http://designerthemes.com/docs/gala/gala-documentation.pdf

Default-user

Yes, I have the documentation, although in relation to the slider, there are no instructions per sea, just a comment in 1.3.1 about setting up slides – I already had slider set up through the import and added one more. Also FYI I am technical, I ran a software development firm for 24 years. Just letting you kknow that I am not clueless (i.e. not reading the instrucaitons)

DesignerThemes

If there are Slide posts and the slider is enabled in the Theme Options panel then it should be working.

If you’re still having problems with the setup, submit a private support ticket with your website url and I’ll look into it. Thanks

http://support.designerthemes.com/
Default-user

Well the web site look identical today as it did yesterday. There are slide posts, and the slider is enabled, and it is not working, That is the very problem I am trying to solve. I have summitted inquiries twice to the web site whose link you included in your reply before I posted here and I have not seen any response.

DesignerThemes

Hi there. I don’t see your ticket in our system. You might be using our old support forum here http://designerthemes.ticksy.com/.

That forum has been archived and set to read-only. Any new tickets or comments will not be seen so please use the new support page at http://designerthemes.com/support/.

Default-user

I have twice again reported this problem, and I was not using “tricksy’. This is fourth time I have reported this problem and I am not getting any response. I certainly hope people can see this exchange before they spend their money on this product becuase there in no support whatsoever. What do I do???????????

Default-user

The last reply to my issue was three days ago. the Front page slider will not work. I have submitted four support tickets to http://designerthemes.com/support/ I have had no response. Why? Is my money not good enough for the support I was promised?

DesignerThemes

I’m not sure what’s going on but we are all caught up on support tickets and there was no sign of yours. You can email me directly at joe/at/designerthemes/com and I’ll try to help you out.

Default-user

This issue was resolved to my satisfaction

  • Bought between 1 and 9 items
  • Has been a member for 5-6 years

Hi Designerthemes, We’ve updated to the latest version of WP, and are running Gala 2.0. The theme is causing an error in the TinyMCE editor functionality. the visual editor is just showing a blank window, none of the edit options show, none of the buttons show. You can see the error here:

https://www.dropbox.com/s/91clnwdgejift2a/Screen%20Shot%202014-07-17%20at%202.41.40%20PM.png

I’ve removed all of the plugins, and that did not fix the issue. If i switch to the default “twenty fourteen” theme, the editor works fine, which tells me that it is specific to the Gala theme.

I’ve already submitted 2 tickets to your support over the past week or so, and have not heard back yet.

Any idea if there will be a fix for this? I’d like to be able to update my site. Thanks in advance.

DesignerThemes

Hi there. I don’t see your ticket in our system. You might be using our old support forum here http://designerthemes.ticksy.com/

That forum has been archived and set to read-only. Any new tickets or comments will not be seen so please use the new support page at http://designerthemes.com/support/

The TinyMCE issue has been resolved a while back when WP 3.9 came out. You can download the updated theme with the fix from your ThemeForest account here… http://themeforest.net/downloads

This version of the theme now includes auto updates so you’ll see an update notice in your WP dashboard for new versions going forward.

You can check to see if there is a newer version available by going to Appearance ? Themes with the theme activated. If there is a newer version you will see an Update Available notice bar over the theme screenshot. You can click that link to auto-update the theme.

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