Discussion on Gala, a Tasty Mac-inspired Agency WordPress Theme

219 comments found

Duvard Purchased

Hello,

Purchased your theme a couple days ago and I’m really struggling to set it up. I’m trying to achieve the layout I’ve seen on your demo, but the customisation options don’t seem to be working correctly. Please help me out.

Here’s my link http://yadda-yadda.co.uk/nottinghillacupuncture/

Do you have any tutorials on instructions for using this theme?

Thank you, your help is much appreciated.

Nina

DesignerThemes

Are you still having problems? It looks like your site it identical to the demo right now. Your header menu has a few too many links and is causing it to drop down because it won’t fit with the logo.

Duvard Purchased

Thank you :) I’ve managed to fixed the issue

Default-user
Duvard Purchased

Incredible, sorry to be a pain. I though I figured out what the problem was, so I transferred the site to the main domain http://nottinghillacupuncture.com. Customised it like I did with the previous one when it worked. And the problem appears again! The homepage layout just won’t display right. Have you come across this problem before? How can I fix it again?

Thank you

DesignerThemes

Hmm, sorry you’re still having trouble. Have you configured all of the widgets and theme options? Please post your issue in our support forum and we’ll look into this more. http://support.designerthemes.com/

hi, i´m having trouble sign in into your support.

“Sorry, we don’t have that email address in our system.” I tried to register again, but no luck.

After updating the the my page is gone, showing a fatal error. Need your advice a.s.a.p.

Thank you

DesignerThemes

Send us an email from here and we’ll look into it for you… http://designerthemes.com/contact/

Provide as much detail as you can about the issue.

Thanks

I recently purchased your theme and I was disappointed at the responsiveness of the theme.

The smallest mobile version is displayed on screens with a significant larger width. It simply doesn’t look good.

Are you aware of that and planning to add more css media screen conditions to fix that?

Here’s an example (Nexus 7 2013 Portrait mode): http://i.imgur.com/CkqBxGk.png

As a web design agency, we really need a proper responsive website. That’s why I’m nagging, sorry.

Cheers

DesignerThemes

Yes, we did not add a media query for the small tablet size. Which globally makes up less than 0.5% of traffic.

If you would like to add your own styling for this size you can add it to the custom css box in the theme options panel. Here is the media query for that size:

@media screen and (min-width:321px) and (max-width:639px) {
    YOUR CUSTOM CSS HERE
}

I’m looking at this theme to potentially purchase. I tried to view the demo website on my mobile phone (Galaxy Note II) and found that the mobile dropdown menu doesn’t work to load the pages.

On your designer themes website, the pipes theme mobile menu works, but this gala theme doesn’t load a new page through the dropdown menu. Should a different mobile navigation be used?

DesignerThemes

Some mobile devices requires a double tap on the menu button… but you can change it to the phone’s default menu select if you want.

Default-user

Yes, it does require a double tap (one tap to show the dropdown button and one to open the dropdown menu. The problem is that once I select an item from the menu of items (homepage 1, portfolio, blog, etc.) it shows a radio button and I select the item and click “Done” but nothing happens.. no new page loads. There is no way to access the other pages on the site through the navigation menu. Am I clear enough?

DesignerThemes

Some of the links in our demo menu bar use js that changes the styling to show off the features of the theme. These don’t work on mobile.

Try choosing home2, home3, blog and portfolio. Those are regular links to pages which should work fine.

Any links on your site would work fine.

Hi, i have purchased your theme and need to know how to remove / modify the ’- Created by Designer Themes’ link that appears in the footer. Please revert

DesignerThemes

You can open up and edit the footer.php file and remove it.

Hi,

Could you check the DT – info boxes widgets ? I have a monkey image like your demo website.

DesignerThemes

Haha. That’s a hotlink protection image from our server. You need to use your own images and not ones hosted on our server.

If you want to use the exact ones that we use in our demo site you can go there and download them, then upload them to your site.

Thanks :)

grifdog Purchased

Purchased the Gala theme last year. Love it. Just adjusted my twitter account and cannot get the posts for the last 3 tweets to feed into the widget any longer.

lifeunfinished.com

Thanks, Doug

DesignerThemes

Twitter changed their feed API a while back and we had to update our Twitter widgets. You can download the updated theme with the fix from your ThemeForest account here… http://themeforest.net/downloads

I bought this theme is four days from this date can not post anything because the input field is inactive. I sent a message in the support forum, and still no help.

I tested this change, but does not work in this subject. ed.addButton(‘dt’,{});

http://designerthemes.ticksy.com/ticket/207892
DesignerThemes

That change does indeed fix it. I’ve attached a copy of the latest version of the theme to your support ticket.

I have just purchased Gala and I am very confused. When I tried to import the “sample site content” I received the message that the importer had an error. I added a Wordpress importer and imported the file which did bring in alot of content, but the site is bare bones and looks nothing like the demo. Also, even though I have the silder enabled on the dashboard, there is no slider on the home page. I have tried many combinations of “pages” on the home page and templates. I am totally lost. This is version 2.1 Where is the slider?

Default-user

The last reply to my issue was three days ago. the Front page slider will not work. I have submitted four support tickets to http://designerthemes.com/support/ I have had no response. Why? Is my money not good enough for the support I was promised?

DesignerThemes

I’m not sure what’s going on but we are all caught up on support tickets and there was no sign of yours. You can email me directly at joe/at/designerthemes/com and I’ll try to help you out.

Default-user

This issue was resolved to my satisfaction

Hi Designerthemes, We’ve updated to the latest version of WP, and are running Gala 2.0. The theme is causing an error in the TinyMCE editor functionality. the visual editor is just showing a blank window, none of the edit options show, none of the buttons show. You can see the error here:

https://www.dropbox.com/s/91clnwdgejift2a/Screen%20Shot%202014-07-17%20at%202.41.40%20PM.png

I’ve removed all of the plugins, and that did not fix the issue. If i switch to the default “twenty fourteen” theme, the editor works fine, which tells me that it is specific to the Gala theme.

I’ve already submitted 2 tickets to your support over the past week or so, and have not heard back yet.

Any idea if there will be a fix for this? I’d like to be able to update my site. Thanks in advance.

DesignerThemes

I’m really sorry but I’m not sure why your tickets aren’t going through. What browser/version are you using when submitting tickets? I’ll try to replicate and fix the issue.

Either way, you can send me an email directly to joe/at/designerthemes/com and I’ll send you the latest version.

Default-user

ok, sent you an email. thanks.

Default-user

thank you Joe! Version 2.1 fixes the Tiny MCE issue.

neolabz Purchased

Hi, TinyMCE issue still exists, am unable to edit and toolbar not found i have tried by updating the theme again but no luck.

Thanx Pavan

DesignerThemes

Hi Pavan. There were changes to the post editor in WP 3.9 that caused a conflict with our Editor Extras add-on. We pushed out the fix for this bug a while back and you should see a theme update notice on the Themes page in your WP dashboard.

If you don’t see an update notice, open a ticket and we’ll send you the new version of the theme. http://support.designerthemes.com/

neolabz
neolabz Purchased

Hi, Can you send me the latest version as i just downloaded and trued again but not working.

DesignerThemes

Please open a ticket and we’ll send you the newest version of the theme. http://support.designerthemes.com/

I have the same issue with the editor toolbar! Where can i download the 2.1 version?

DesignerThemes

Sent latest via email. I’ll reupload to ThemeForest now. Thanks

Hello,

Apparently you did not upload the latest version to Themeforest because I am facing the same tinyMCE issue with the theme purchased 3 days ago. Could you please send me the 2.1 version? Best.

DesignerThemes

Hi Stephanie. Sorry, not sure why the latest version wasn’t in the download. I’ve just re-uploaded to ThemeForest and awaiting approval.

If you send me an email directly to joe/at/designerthemes/com I’ll send you the correct file right away.

Default-user

Thanks, I have well received the file.

Hey,

Great theme, I have been using if for a year or so.

I don’t want to change any time soon but wondered if you might be planning on releasing an additional size to the responsiveness. At the moment the max size in 960. Is there any chance you might be able to release an update to the theme which takes it to 1280px or recommend an easy way of doing it?

Many thanks,

Chris

DesignerThemes

HI Chris. No we don’t have any plans to update the width. However, you could try adding some custom CSS yourself. You’d need to override all of the instances of…

width: 980px;

with…

width:100%; max-width: 1280px;

That should get you most of the way.

mikee7 Purchased

Hi, You mention contact/support and forums but there is nothing. I am using Gala and it’s good. I need to change the menu colour and slider copy to white but whatever I change in the CSS does not alter the colour. How do I do this?

DesignerThemes

You’ll need to be more specific with your CSS classes or use the !important property.

Hi Joe,

Throughout this forum, you’ve been pointing to a support page that no longer is”searcheable”, at leas, not from the url you used to point to it. Is there any way to access the answer to questions and answers that were added some time ago there? Thanks. /d

DesignerThemes

That forum has been archived and set to read-only here http://designerthemes.ticksy.com/. Any new tickets or comments will not be seen so please use the new private ticket support page at http://designerthemes.com/support/.

Hi! Where do i find / where should I put the custom-styles.css if I want to work on a css file rather than through the admin interface to change some of the css classes/properties? Thanks.

Default-user

Hi and thanks for the tips. I will go the child theme way as i believe it’s probably the most sustainable and elegant way of customizing the theme. I am however encountering many difficulties overriding the skins.css through a child theme, which is a shame because it could be extremely easy to make gala very customizable in terms of colors. If you have a tip as to how I can override the skins.css in an easy child theme riendly way, I am a taker.

DesignerThemes

Your best bet is to set the skin to Minimal in the theme options. That way the skins.css file isn’t loaded and the tweaking is much simpler.

Default-user

Great, that works perfectly. Thank you.

Hello again. Thank you for your quick and useful answers to my questions so far :). In the gala demo, the images present in a carrousel are not present in the tab/post content. However, the manual says that in order to add images to the carrousel, you need to add them to your post content. When I add images in the post content, they show up in the carrousel, but they also show up in the post content. How can I avoid that? Is there a way to add images to the carrousel only, or to the post/tab content only? Thanks.

Default-user

Never mind, I got it. This has to do with attach a picture to a post. Attached images go to the carrousel, unatached images don’t. Not very practical since there seems to be no good way to “unattach” an image in wordpress (which, I think, is a bug, not a feature ;)). Cheers.

by
by
by
by
by
by