Discussion on Gala, a Tasty Mac-inspired Agency WordPress Theme

228 comments found

Hi, I’m trying to add/change a field in the contact form. How do I go about doing this? Thanks

DesignerThemes

Firstly, a huge thanks for purchasing this theme, your support is greatly appreciated!

Please post your question/topic in our dedicated support forum: http://support.designerthemes.com/

We prefer to answer all customer support questions in our searchable support forum so that other users can also benefit from our answers. All support-related comments, emails or tweets will be directed to this forum.

Default-user

No problem.. I just signed up to the forum a while ago and don’t remember the user name and password.

Tabs are not working.

I try to use tabs on the portfolio page. Unfortunately the tabs will not work. Do you have any idea how to fix it?

Thank you in advance.

DesignerThemes

Sorry. Looks like our host had a little hiccup. Back now.

Default-user

Hi, i want to register but you ask me a purchase code. i just clicked on the link “where can i find my purchase code” but nothing happen. Can you explain me how i can find my purchase code?

DesignerThemes

Sorry, you’re having so much trouble. Here are instructions for finding your purchase code… http://cl.ly/N4PW

Hi man a little problem in portfolio page the animation doesn’t work, you can take a look please? http://futuracoopsociale.it/portfolio/
DesignerThemes

Hi,

A new version of the theme fixes that issue. Try updating.

Thanks!

hi,

all of the sudden, the 2nd level menu items are not visible. Evesn disabling all the plugins. It used to work perfectly.

Any hints on this olease? Thank you

DesignerThemes

There was a new version of the jQuery script released and it broke some of our themes. We’ve fixed them and submitted the updates. You can re-download the latest copy from your ThemeForest account.

Or…

You can download the latest version from there or you can quickly fix it yourself. Just go to this file /engine/engine.php and remove the three lines shown here… http://cl.ly/MDfV

aventurax

Thank you very much! I didn´t know that JQery does updates behind my back…

Cheers

saratop Purchased

HI I bought gala themes when I put what’s new box in sidebar the pictures got out from the border what’s the problem?

link: http://asi10.co.il/%D7%9C%D7%A7%D7%95%D7%97%D7%95%D7%AA-2

DesignerThemes

Firstly, a huge thanks for purchasing this theme, your support is greatly appreciated!

Please post your question/topic in our dedicated support forum: http://support.designerthemes.com/

We prefer to answer all customer support questions in our searchable support forum so that other users can also benefit from our answers. All support-related comments, emails or tweets will be directed to this forum.

Hello

I am trying to upload the file on my wordpress site but the follow error appears

any help? Unpacking the package…

Installing the theme…

The package could not be installed. The theme is missing the style.css stylesheet.

Theme install failed.

DesignerThemes

You’re trying to install the entire PLEASE_UNZIP—themename.zip. Install the actual theme which is the themename.zip inside the “theme” folder.

Check out the “documentation” folder too… it walks you through the install as well as theme setup and usage.

Cheers!

Hi Designerthemes i try to update the new version of the theme but in portfolio items the tabs content doesn’t work…

DesignerThemes

Hmm, sorry you’re having trouble. Please post your issue in our dedicated support forum (http://support.designerthemes.com/) and a developer will help you out.

We prefer to answer all customer support questions in our searchable support forum so that other users can also benefit from our answers. – DT Team

Hi, I like your theme very much. So you are planning to develop the theme for explorer 10? Thanks.

Alex

DesignerThemes

Yes, our themes are compatible with IE10. We just updated the support browsers list. Thanks!

Cottrell Purchased

Hello! My portfolio buttons seem to not work … I have read several posts but have not found the solution. I think installing the latest version this is arranged, but not how to install it. Also I have a problem with the info boxes and when I put an image does not link where I want. You can help me please?

DesignerThemes

Hmm, sorry you’re having trouble. Please post your issue in our dedicated support forum and a developer will help you out. http://support.designerthemes.com/

We prefer to answer all customer support questions in our searchable support forum so that other users can also benefit from our answers. – DT Team

Hi man great template, i have a problem with the plugin layer slider i’ve contact the developer of the plug in and he said that: “I think your theme manipulates the DOM and re-initialize the slider, this is why you have double navigation area and other issues. Please contact with the author of your theme about how you can solve this issue.”

Can you help me? Thanks in advance for the response

DesignerThemes

Hmm, sorry you’re having trouble. Please post your issue in our dedicated support forum and a developer will help you out. http://support.designerthemes.com/

We prefer to answer all customer support questions in our searchable support forum so that other users can also benefit from our answers. – DT Team

Is there a new version coming out soon that has the Twitter widget updated with the new API?

DesignerThemes

Yes, we’ll be making updates for all theme soon. For now, head over to our support forum and we’ll help out.

http://support.designerthemes.com/

Hey there…

I’ve been in the forums looking for answers, and I have to have the Twitter tab on the home page fixed. I understand Twitter updated or changed their API, but now the theme is not working as originally stated. It’s been broken for a while now and my client is getting upset that it’s broken and DOESN’T want it to be disabled. They want it to appear exactly as you’ve designed it with the original functions. Adding a Twitter plugin does not solve my problem as I know of no way to make a plugin work with your Twitter tab on the home page. Sorry… I’m a little stressed out. Please help?

Thanks a ton!

DesignerThemes

We’re working on a work-around. Twitter wants everyone to use their own widgets (https://twitter.com/settings/widgets) to show tweets.

Post this in our support forum and our developer will update you there when we have figured out a new way to pull tweets. Thanks

http://support.designerthemes.com/
CrucialCounty

Thanks. There are a a few authors that were able to keep their plugins/themes the same by updating the Twitter API. Like this one: http://codecanyon.net/item/wordpress-social-stream/2201708

FasterBoy Purchased

Hi I’m using WPML for tranlsating the website I made with GALA. I’m trying to find how to translate DT widgets but doesn’t appear in the list of translatable widgets! Can you help me! thanks

DesignerThemes

Please post your question in our dedicated support forum and our developer will help you out. http://support.designerthemes.com/

We prefer to answer all customer support questions in our searchable support forum so that other users can also benefit from our answers. – DT Team

FasterBoy
FasterBoy Purchased

I posted this question but I didn’t had a response.. please help me because I’m in trouble with my client….

brandguru Purchased

Congratz. I’ve been much more confortable with Microsoft design guidelines and flat designs but your Mac Inspired template just teases me and drives me nuts!

DesignerThemes

Haha awesome. :) Let us know if you need any help getting setup… http://support.designerthemes.com/

Hi,

Before buying this theme i’ve questions : is it possible to put a vimeo video in the slideshow ?

Thanks a lot and sorry for my english :)

Default-user

Ok perfect. And can i change the services icons by those i’ve made ? Is it possible and easily ? Thanks a lot for your answers

DesignerThemes

Yes. The services are created from a Info Box widget which allows you to use any image you want.

Default-user

Perfect ! Thanks a lot, you’re a genious :)

Hi, I’m having trouble with the portfolio. In the preview, the portfolio category or groups section wasn’t working but I thought it was a bug and that it had been fixed, so I bought it. But it doesn’t work for me either. Any chance you can fix this? It’s really annoying that I can’t filter my portfolio and that the portfolio page has all those arrows out of place. Please help.

DesignerThemes

Sorry, this has been fixed.

If you open up the functions.php file and look for this code around line 477…

/* ==  List categories for the groups  ==============================*/

class Group_Walker extends Walker_Category {
   function start_el(&$output, $object, $depth = 0, $args = array(), $current_object_id = 0) {

Just change ”$object” to ”$category” and it should be all set.

Default-user

It works now! Thank you very much for the quick reply and for solving the problem!

Hi, I was wondering about the slides and how they can be responsive. I didn’t find anything about this in the documentation, and I was wondering about it because in the preview, when the screen is smaller, the images’ size are reduced while my images in the slides gets squashed because of a property “img {max-width:100%;}”. When I imported the sample content, I couldnt see the way that the slides were arranged so that the pictures didn’t get squashed. Is there a way I can chose different images for the slides in the case of different screens or really prepare the site to look perfectly responsive on all sizes of screens? Thank you in advance.

DesignerThemes

Please post your issue in our dedicated support forum and a developer will help you out. http://support.designerthemes.com/

We prefer to answer all customer support questions in our searchable support forum so that other users can also benefit from our answers. – DT Team

Hi there -

I just purchased your theme and think it looks wonderful. I am having some difficulty, though. For some reason certain parts of the site don’t appear to be working. I imported the dummy content, and gave it the default settings for the demo as instructed. The header and logo is there, the menu is there… the three info boxes (services, analytics, team) are there… but the slider is empty (even though the dummy slider content is in there), the testimonials section exists, but no testimonials are there, and there is no footer.

Have I missed a step to make those widgets work? The “show slider” option is up and everything… not sure what else it could be.

DesignerThemes

Hmm, sorry you’re having trouble. Please post your issue in our dedicated support forum and a developer will help you out. http://support.designerthemes.com/

We prefer to answer all customer support questions in our searchable support forum so that other users can also benefit from our answers. – DT Team

I am having the same problem as MatthewGagnon:

For some reason certain parts of the site don’t appear to be working. I imported the dummy content, and gave it the default settings for the demo as instructed. The header and logo is there, the menu is there… the three info boxes (services, analytics, team) are there… but the slider is empty (even though the dummy slider content is in there), the testimonials section exists, but no testimonials are there. I found a fix for the Portfolio Groups not showing up below the “All” group, but none of the groups are clickable; they don’t do anything. I submitted a ticket a day ago in the designer themes ticket system but have not received a response, that is why I am trying my luck here…

DesignerThemes

Sorry. I’ve assigned your ticket to our lead developer. He should respond shortly.

Default-user

Awesome; thanks!

Default-user

My Ticket #95458

spaghetti Purchased

Just to let you know the update download is still delivering version 1.8 – I manually fixed the portfolio category bug as mentioned above.

by
by
by
by
by
by