142 comments found

Hello, When i set the Gala Theme for my store, the page appears blank. When i try to enter at Gala Themes Configuration, i saw a 404 error page. I think i’m doing something wrong.

I’m using Magento ver. 1.7.0.2

http://www.rollingsports.com.br/magento/

Have you ever saw this issue? Any idea for fix?

Thanks,

Renan

tvlgiao

Hi,

You please send this issue to support@galathemes.com , our Technical Support will check and fix it for you.

Thank you.

Hello,

I love this theme. Is it possible to have the phone or less than 480 pixel screen in the layout like http://www.emthemes.com/premium-magento-themes/em-taobaus.html

Thank you.

tvlgiao

Hello,

Gala Brand Store is responsive web design, it can be adaptive screen on the phone, you can check demo of this theme on your phone.

Best Regards,

miling Purchased

How can we change settings for the social plugins ie facebook and twitter?

Kind Regards,

Clockwork http://78.137.116.34/
tvlgiao

Hi,

Do you mention to the social icons at the footer? If so, you can manage it in backend CMS > Static Blocks > Gala Brand Store News Letter Footer – Area13 block.

Best Regards,

Hello! Nice Template! How to show root category? How to show sobcategory in category?

tvlgiao

Hello,

Where do you want to show root category and subcategory? If it is on left menu, you can manage it in admin panel GalaThemes > EM Menu Manager.

Regards,

Hello Buddy! :(:(

Today i install gala brand store full demo install with dummy sql database i was so happy because theme is installed correctly but when i login to my dasboard and then goto Galathemes Store Setting There is a Fatel Error are give below:

Fatal error: Class ‘EM_Galabrandstoresettings_Block_Adminhtml_Galabrandstoresettings_Helper_Image’ not found in /home2/csplhr44/public_html/app/design/adminhtml/default/default/template/galabrandstoresettings/form.phtml on line 28

anyone can help me plz i am in serious problem .. :(:( Anyoone know this solution so plz email me plz ….. softwarehouse1994@gmail.com
tvlgiao

Hi,

Please send your issue to support@galathemes.com to get support.

Thank you.

Hi, how i cane make in {{block type=”megamenupro/catalognavigation” name=”mainmegamenu” category_id=”3”}} conclude categories in 2 columns, in my case for 30 categories of sub-categories, I would want that they be displayed in 3 columns of 10 categories

tvlgiao

Dear sir,

this code will show all sub-menu of category selected (in this code is category have id=3) in 1 column. Can not show it in 2 or 3 columns. Only make 3 main categories (10 categories for each) and make 3 main categories show in 3 columns.

If you want more clearly guide, please sent this question into support@galathemes.com , our Technical support will give more guide about this.

Thank you.

miling Purchased

Hi there,

We have been having a problem with this for a long time now, I have emailed you on a number of occasions too.

The ‘Add to Cart’ button does not work on ANY catergory page. For example:

http://78.137.116.34/index.php/catalogsearch/result/?q=Exclamation&cat=0

Any help on this would be greatly appreciated. This is an issue that is stopping us from a soft launch.

Thank you

Clockwork

tvlgiao

Hi,

You please send this problem to support@galathemes.com to get support.

Thanks

Default-user
miling Purchased

Hi there, you haven’t replied to any of my emails regarding this issue. Please update. Thank You

tvlgiao

Hi,

You can tell me know your address email that you sent. We will check it.

how to do that in the “shop by manufactures” had all the manufacturers in the directory?

tvlgiao

Dear sir,

This menu “shop by manufactures” show is Mega menu, you can insert any text in this menu. It’s impossible to show manufacturers attribute.

Thank you

Default-user

ok -) sorry iam new in magento – )

orgnel Purchased

Hi there,

I’m trying to change the images in the slideshow, but nothing happens. I select an image then I press save and I can see it’s uploading but then nothing. It doesn’t show it in the preview (backend) and no change on the front. I cant find the image in any folder. Please, help me with this, if I have to grant permission on any folder or where shall i find the image I upload through the slideshow uploader. Thanks

tvlgiao

Hello,

The images of slideshow is placed in folder media/em_slideshow , you try set permission for media and em_slideshow to 777. If it can’t still upload image, you please send this problem to support@galathemes.com to get support.

Thanks

Default-user
orgnel Purchased

thank you

how to add a field to enter the amount of added items to the cart in front of the button add to cart ? so it looked like on the product page

tvlgiao

Hi,

It is need custom template. You can send your requirement to support@galathemes.com. We will help you.

I’m very interested in purchasing this theme but I have Magento CE 1.8? Is this theme still being actively updated? Is it a galatheme or emtheme supported? I also may need some paid custom help or support…is this available with this theme through galathemes?

tvlgiao

Hi,

Magento version 1.8.0 was just released. Current theme don’t check with 1.8.0 version. We are trying to complete the upgrade as soon as possible. When it complete update , we will notice in description theme . You can login your account and download package theme again.

If you have any requirement, you can send mail to support@galathemes.com

Hi,

any support for RTL ?

tvlgiao

Hi,

This theme is only css LTR. If you want RTL , you can mail your requirement to support@galathemes.com

ddubinsky Purchased

were do I can read the back end admin pass ?

tvlgiao

Hi,

I am sorry. Current, we is only demo frontend.

I just upgraded to theme 1.8. Where can I check to make sure the update happened and I have the correct version live?

tvlgiao

Hi,

If you use magento 1.8. You need download package zip again. Then, you use package theme version 1.8 install for your site.

Default-user

Yes, I already did download and installed. But where can I check that I’m now running version 1.8 so that I can verify it all worked.

tvlgiao

Hi,

You can see version theme in name package when you extract package download. If you use magento 1.8, you will use package theme with name galabrandstore-theme_M1.8.0.0_rxxx.zip .

shiyue Purchased

with Magento 1.8 and your 1.8 theme, is that possible to add a few icons on top of the store logo on the very top left corner?

tvlgiao

Hi,

If you want custom header, you can mail your requirement to support@galathemes.com

I want to know how to find the featured tab , <?php echo $this->getChildHtml(‘product_additional_data’) ?> this is on view.phtml , but I cant find product_additional_data.phtml, please can you help

tvlgiao

Hi,

It is use template default magento : app/design/frontend/base/default/template/catalog/product/view/additional.phtml

Note : <?php echo $this->getChildHtml(‘product_additional_data’) ?> is use display tab “Tags” , it don’t code display tab “features”. Tab “Features” is use template : app/design/frontend/base/default/template/catalog/product/view/attributes.phtml . It is show attributes of product.

You can set attribute display in tab “Features” by catalog > attributes > manage attributes > select attributes > Frontend Properties > Visible on Product View Page on Front-end > Yes

Default-user

thank you, now another problem , see http://timepieceperfection.com/magento/ see , I make design update, and the left menu get crazy its push all footer down, I use some block for thsi . can you tell me what this happens ?

tvlgiao

Hi,

Left menu push all footer down because you make content dropdown some menu too long . Ex menu : Glashutte Original , Ulysse Nardin… You can make content with height shorter , it won’t push footer down.

Where is file subscribe.phtml ? galabrndstore

tvlgiao

Hi,

We use file template subscribe.phtml of default magento : app\design\frontend\base\default\template\newsletter\subscribe.phtml . You can copy it from base to folder theme and edit.

hi, could you tell me how show related products? upsells? thank you!

Default-user

yes, I know this, but it still not show

Default-user

now it’s only show upsell products, but still not show related products, is it normal?

tvlgiao

Hi,

You can mail your information to support@galathemes.com. We will help you check your site.

Hi I just add a new tab in the view page from admin widgets and blocks, and on the tab title I got UNDEFINED, means I have to add somewere the title, what else do I have to update, thank you

tvlgiao

Hi,

Do you have input value for “Title Tab” in “Widget Options” ? If you have input, you can mail your information to support@galathemes.com . We will check it for you.

Hi, I did add a TAB, and want it to open as well from outside of the TAB, for example

Go to tab 2

can you help me with this, what should be the href code for this ?
tvlgiao

Hi,

You can mail your requirement to support@galathemes.com .

Default-user

Hi, well I fix the problem thanks

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