141 comments found

Hi another question, your tabs that load from EM tabs, the content dont refresh, how do I refresh them, ? any code ?

tvlgiao

Hi,

Do you want edit content “custom tab” in product details page ? “Custom tab” is use widget instance “EM CMS Static Block” so that call static block. You can find it in cms > widgets > Gala Brand Store – Product Collateral Sample 1

I don’t have the MegaMenu dropdown option when I hover over “GalaThemes” in admin backend

tvlgiao

Hi,

Do you have install mega menu ? You need install mega menu , it will show in menu. You can find extension mega menu in package download.

Hi, we done with our website please can you see and tell me why the down part there is aspace? maybeI am not adding correct the menu items http://timepieceperfection.com/ thank you
Default-user

.vnav .menu-item-depth-0 > .menu-container { position:absolute; top:0; left:-9999px; opacity:0; z-index:9999 } this si what you have and its works good but its drop a white space, when I change this to this

.vnav .menu-item-depth-0 > .menu-container { position:absolute; top:0; top:-9999px; opacity:0; z-index:9999 }

its remove the space, but my subnavigation items attach to the menu.. for each item .. and I lost the effectg that all align top of the vertical menu ? do you think what I do wrong? thank you

tvlgiao

Hi,

You can mail your information to support@galathemes.com . We will help you check it. It have space because you added a static bock : http://imgur.com/1YWMPeM

Hi, is there possible only show the demo store, not show the main store option?after I choose demo store as default, but still have the choose option when I open website.

tvlgiao

Hi,

You can go to backend > system > manage stores > you disable others store view.

Hi

We bought the theme but the documentation you gave with the theme is not very clear with us.

Can you send us detail information how to add product and how to change menu items.

We are struggling to add thing in you theme.

Looking forward for your quick reply.

Regards Gary

tvlgiao

Hi,

You can mail to support@galathemes.com . We will help you .

hi, at last I finish intall it on my PC, but it’s very slowly to open, it’s need wait 22 seconds can open after I click it, all page like this, could you tell me how deal it? I have total 803 model product, other magento themes no this case. Could you help me?

tvlgiao

Hi,

You can mail your information to support@galathemes.com. We will help you check speed your site.

em tabs not working when you add widget in static block

tvlgiao

Hi,

You can mail your information to support@galathemes.com . We will help you check configure em tabs on your site.

Hi, I want to see some real life sites using this template, It’s a very important think in the buying decision.

tvlgiao

Hello,

You can view some live websites use Gala Brand Store theme below: http://thetonershop.co.uk/ http://www.clockworkpharmacy.com/ Best Regards,

After Installing the demo store how can we disable or remove the demotool_variation or the demotools on the left?

Thanks

Default-user

[09-Feb-2014 04:42:34 UTC] PHP Fatal error: Call to a member function setProduct() on a non-object in /home/duppal/public_html/app/design/frontend/default/galabrandstore/template/

tvlgiao

Hi,

you can mail your information to support@galathemes.com . We will help you check it.

Hello

I notice the height of the product box can’t be adjusted i wanted to know where I can change div class=”product-item” style=”min-height: 426px; to div class=”product-item” style=”min-height: 326px;

tvlgiao

Hi,

Please mail your requirement to support@galathemes.com . We will help you check it.

gondik Purchased

Hello, I would like to ask you, how translation of items in Menu (horizontal/vertical) can be done?

tvlgiao

Hi,

If you have many store view with multi language , you can create each megamenu for each store.

gondik Purchased

Hello, I would like to ask you, how translation of items in Menu (horizontal/vertical) can be done?

tvlgiao

Hi,

If you have many store view with multi language , you can create each megamenu for each store.

Does this template work good with the latest Magento 1.8.1.0 patches for PHP 5.4 support?

Thanks You

tvlgiao

Hi,

Yes, this theme work with magento 1.8.1.0 .

gwsnet Purchased

extension mega-menu is not in the download package how to show the item in admin?

tvlgiao

Hi,

Extension megamenu is include in package theme. You can configure mega menu in Backend > Galathemes > EM Menu Manager . If it don’t show , you try clear cache magento : system > cache management or send mail to support@galathemes.com

Default-user
gwsnet Purchased

I contacted support and am awaiting return

tvlgiao

Hi,

We received your email. We will check and reply asap.

Hi,

Do you offer professional installation service?

Best Regards

tvlgiao

Hi,

If you want us install theme , you can mail to support@galathemes.com . We can help you install first time.

Hiya

Am half way though installation – I need to ask you a question ill email you details Thanks, Chad

tvlgiao

Hi,

Thank you, you can email us support@galathemes.com

HI, 1st great Theme and good work. 2nd I have a client (supermarket) that we are interested in purchasing this them for and using it but he only provide payment on delivery, just wanted to make sure that there are option for fixed delivery charges based upon location. 3rd. We are familiar with Joomla and have no idea of Magento yet, is the installation process like joomla in quickinstall or do we have to do some installation on server first before installing your theme.

tvlgiao

Hi,

2. Magento is support shipping with table rate. You can refer in link : http://www.magentocommerce.com/knowledge-base/entry/how-do-i-set-up-table-rate-shipping
3. We have manual install theme in document. You can refer it in package download. And we have support customer install theme first time . If you have problem install theme , you can mail to support@galathemes.com . Note : you should configure your server with system requirement magento : http://magento.com/resources/system-requirements

we have purchased this company’s theme and it is not well documented and the theme does not work on 1.7 and 1.8

we have wasted one full day and we still have not found it. the whole point of buying the theme is to save time. and this theme is problamatic. Dame, I will not buy anything from these people.

tvlgiao

Hi,

Our theme is work with magento 1.7 and 1.8 . It work good with many customer sites . if this theme don’t show in your site, maybe you install or configure wrong theme. We provide service support install theme free for customer when they buy theme. You should contact our support help you check problem theme in your site before you give a bad comment .

Hello,

I want adjust this template, but when I enter this template, it shows

” Fatal error: Class ‘EM_Galabrandstoresettings_Block_Adminhtml_System_Config_Form_Field_Stripes’ not found in D:\wamp\www\magento\app\code\core\Mage\Core\Model\Layout.php on line 590”

How to solve it? please help me. Thank you in advance.

tvlgiao

Hi,

You can mail your information to support@galathemes.com . We will help you.

Default-user

I had sent an Email to support@galathemes.com yestoday. but I haven’t received the reply. please help. thanks you in advance.

tvlgiao

Hi,

Can you tell me know your address email ? We will check it for you.

How can i disable responsive feature in theme?

tvlgiao

Hi,

I am sorry. This theme make with responsive . It don’t disable responsive.

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