239 comments found

sorry I duplicate the previous question…

wen i post a link on facebook i want to display the image from the products. now it only showing a printscreen of the template, but not the product image

tvlgiao

Hi,

You can mail your problem to support@galathemes.com . We will try check it. Note : we use button share facebook of addthis , it is auto get image in site.

Pre purchase question: Is this theme compatible with magento enterprise? Thanks!

tvlgiao

Hi,

This theme work with magento community. If you need update featured use for magento enterprise , you can mail to support@galathemes.com

Hi!

I install the Magento Translation (spanish) but some text wasn´t translated (QUICK SHOP, NEW..), where I can translate these text?

Thanks.

tvlgiao

Hi,

You can mail your requirement to support@galathemes.com. We will manual you translate texts.

Hi!

I have translated almost everything in the prestashop admin, but I can´t find the following terms:

QUICK SHOP, NEW, FEATURE PRODUCT, NEW PRODUCT

Thanks.

tvlgiao

Hi,

I am sorry. Can you tell me details ? This theme use for magento. It don’t use for prestashop.

Hai,

i like to buy this theme , but i cant find a refine (filter ) option in this template .

is it included in this theme , is there any way to add refine (filter ) option….

tvlgiao

Hi,

Can you tell me details your requirement with filter option ?

Default-user

price filter

category filter

tvlgiao

Hi,

Magneto have featured “shop by” filter products on category page. You can refer it in link http://demo.emthemes.com/gala-electronues/index.php/electronics.html on left column.

sradug Purchased
Can you tell me how to add recaptcha to contact page please. This is my website https://fishingurus.com I’ve been emailing tech support for 5 days now, but they dont seem to understand my issue. Where can i add the code for re-captcah? Where is the contact page from your theme that i need to edit? can you type the locations?

Thank you

tvlgiao

Hi,

Contact page is code defalut magento. If you want edit contact page, you will need edit code magento or you need install extension for it. You can find template contact page in link : app\design\frontend\default\galaelectronues\template\contacts\form.phtml

Hello,

After downloading the revised version of the Gala Electronues theme from my account today (02/09/2014), I notice the change log along with package mentions it is version 1.0.6, whereas per the change log listed under Item description the latest version of the theme is 1.0.7

Would appreciate if the latest version of the theme can be made available for download. I am working with Magento 1.8.1.0

Thanks,

Default-user

Thank you :)

I shall await the megamenu document. I have the user guide – however if there is any other document (even if it is in draft stage) that you think will help with the set up and configuration of the theme, please do share. I would use these as the first point of reference before reaching out to the support team.

Thanks,

tvlgiao

Hi,

We sent document mega menu for you. You can check your email.

Default-user

Received. Thank you!

Appreciate the quick response :)

mbhari Purchased

We bought the Gala Electronues Theme a month ago but couldn’t install it yet. Had a very important concern. I tried installing the theme. Followed 2 steps. 1. Disabled all cache in Magento 2. Transferred the folder GalaTheme ver 1.7.0.2 to the root directory.

Result: 180 file tranfers failed. Tried multiple times yet failed.

I get this error while visiting the site: SQLSTATE[42S02]: Base table or view not found: 1146 Table ‘fairbask_mage220.mg_themeframework_page’ doesn’t exist

Had not set the Gala theme to be active yet, the main site is down now. Please help us immediately. Because the site holds about 5000+ products and the site is down since a day. fairbasket.com.

Need immediate help. Unable to resolve the issue.

tvlgiao

Hi,

you can mail your problem to support@galathemes.com . We will help you check it. Note : when you install theme , you need disable cache your site magento.

Default-user
mbhari Purchased

I have done that. I have also written to support@galathemes.com. I havent had a solution. Please help!!!

tvlgiao

Hi,

You can tell me know your email . We will check and reply asap.

gokkus Purchased

Hello

I have installed R400 and you have now the new version R406. What is different? Because i have some problems with this extension and maybe it is in the new version solved. But if you can say me, which file is different, then i can upload only this file, because i have changed some design and others, i dont want this will be deleted.

best Regards

tvlgiao

Hi,

We edited 4 files :
app/design/frontend/default/galaelectronues/layout/page.xml
app/design/frontend/default/galaelectronues/template/checkout/cart.phtml
app/design/frontend/default/galaelectronues/template/persistent/checkout/onepage/login/phtml
app/code/community/EM/Quickshop/Helper/Compare.php

gokkus Purchased

Hello

I have a question. it all looks very good, but is it possible to make a change in this template? Category list does not look so good and the products are to be messed up. you can change it like this template?

http://demo.galathemes.com/gala-opendeal/index.php/electronics.html

I mean border in the category view..

Best Regards

tvlgiao

Hi,

If you want custom template , you can mail your requirement to support@galathemes.com .

mbhari Purchased

I have tried using the theme on version 1.7. I am facing a lot of issues with the site after the installation. The EM Featured Products widget just disappears every now and then. I have never been able to install any extension after the installation. Does this template have issues with v1.7? The Envato team has checked the installation but I think you have to please have a look into it once again. I have not been able to proceed with development for the last 3 weeks because every time I try something there are errors. The first error popped up when I installed this template. I was earlier using the Ultimo Theme. I had a lot of features working on the old theme.

tvlgiao

Hi,

This theme work with magento 1.7. You can send your information to support@galatheme.com . If you sent email, please tell me know your address email . We will help you check it and reply asap.

I have updated to version 1.8.1.0 magento, as I update the template galaelectronues? Thanks

tvlgiao

Hi,

If you only change configure color in backend , you can backup your site . Then, you update template and configure color again.

Default-user

I did the update but passed away on the categories menu, as you can see www.universolibri.it how do I do?

Default-user

Ok i have Disable default navigation in “no”

I need to change the background color of the header of my template, how can I?

tvlgiao

Hi,

You can change color background header in : backend > Galathemes > Gala Electronues Settings > Typography > Secondary Background Color > change color

I wrote a ticket to support support@galatheme.com, why can please help me with that?

Thank`s for advance

tvlgiao

Hi,

You can mail again and tell me know your address email.

eprise Purchased

Hello I did a fresh install in the same store, with version 1.8.1.0 and I want to congratulate you for updating it frequently.

For now I have only a small error in file: public_html/app/code/local/EM/Megamenupro/Block/Megamenupro.php in line 32 where we have: $data[‘css_class’] = $model[‘css_class’]; generating an error that says: “ERR (3): Notice: Undefined index: css_class in /home/....” and would like to know how to fix this? (the helpdesk told that support for this theme would be here!)

Thanks!

tvlgiao

Hi,

you can mail your information and problem to support@galathemes.com . We will help you.

eprise
eprise Purchased

Oh yes, perfectly. I’ll report! Thanks for your attention in supporting this Wonderful theme!

Hi, I have a vertical megamenu on my web site. It´s possible to add a second menu (horizontal) on the top of my site?

Thanks!

tvlgiao

Hi,

You can mail your requirement to support@galathemes.com .

Hello,

For the Magento Gala Electronues theme that I am using, I am looking to buy extensions for the following functions –

a) Affiliate Marketing

b) E-Gift Cards

c) Flash Sales/Private Sales

d) Adding additional charges to the invoice based on rules – for example: if the minimum order amount condition of let’s say Rs.1000.00 in the shopping cart at the time of checkout is not met, then a convenience fee of Rs.70.00 is added to the invoice, if the payment option of cash on delivery is selected then a convenience fee of Rs.75 is added to the invoice, etc

e) Modifying and adding additional data fields on the customer registration page (when the customer signs up or creates a new account).

I had written to the Support team to check if they could suggest extensions that are compatible and work well with the theme. I remember in the past, David had suggested the one step checkout extension to use with the theme.

I would rather buy an extension that works with the theme. However the support team just does not understand that I am asking for their suggestion – That’s all.

Could you please suggest extensions for the above that work with the theme or can I buy any extension for each of the above and they will work with the theme automatically.

Look forward to your response.

Thanks!

tvlgiao

Hi,

I am sorry. Currently , we provide themes and some extensions. We don’t have source 3rd extensions . We can’t check 3rd extensions with theme. I think you can find extension magento in magento connect ( http://www.magentocommerce.com/magento-connect/ ), and you should contact provider extensions help you install extensions because they are best understood the code of the extension . Thank you .

Gala Elektronues I got your theme. But I can not show products in the sections on the homepage. I checked the user guide but could not find what I did wrong. I send information about admin. Can you help me please.

Thank you.

tvlgiao

Hi,

We received your email. We will check and reply asap.

Good afternoon. I sent email to support@galathemes.com, and got no answer.

tvlgiao

Hi,

We replied your email. You can check and reply us.
Note : Our working hour is from 8:00AM to 5:00PM GMT+7 Monday to Saturday.

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