238 comments found

Awesome Theme ;) I like it

hi, i have some questions,

1) I notice that when i click on the Add to Cart button if i not click in about 2 seconds the window disappears. It´s possible to manipulate a value to define the delay?

tvlgiao

Hi,

If you purchased Gala Electronues Market Responsive Theme, you please send your issue to support@galathemes.com, the Technical Support will check it for you.

Thank you.

Needed to buy a theme but my US Denominated Master card wasn’t accepted, pls help. though it was issued with Nigeria Bank ( Guarantee Trust Bank) with my company’s account. i can scan it for evidence.

tvlgiao

Hi vogue20033,

I’m so sorry to hear that, could you please send email to support@galathemes.com, our staff will give you answer exactly.

Thank you.

Is there a way to use paypal or google checkout instead of the built in order form? My client would much rather not have to store credit card info and what not. If there is, Im buying this asap! Thanks and awesome theme, definitely the best looking E-Commerce sites on Themeforest!

tvlgiao

Hi Streibig,

Magento support Paypal and Google checkout, so that when you turn on these functions in the Backend and it’ll show in our theme.

Thank you.

Default-user

Awesome, purchasing immediately! Can’t wait!

nicknaar Purchased

In the theme package, the file “i-slideshow.png” is missing. It is used in skin\frontend\default\galaelectronues\css\theme.css.

Need this make the Control Nav in the ImageSlider to work.

You said to make this of my own… but don’t know that stuff.

tvlgiao

Hi,

We are so sorry, we use the Nivo slider for our Slideshow, but in our design we turn off the Control Nav, so that we don’t have image i-slideshow.png for Control Nav! Please make the image i-slideshow.png with our idea!

Thank you.

Hello there!, very nice theme… Do you plan any updates anytime soon? If not, then I will purchase now or wait. Thanks…

Hello Again, Would you consider doing an additional layout for the shopping page!, I mean it’s full with ‘Sample Blocks’, which means a lot more work, sort of speak… thanks.

Hello, I have a problem with product qty. When, my product qty are 0, whatever on product page i see “in stock”, how i can change it to “out of stock”?

Thank’s

tvlgiao

Hi,

You please check the configuration in backend System > Configuration > Inventory (CATALOG menu) > Qty for Item’s Status to Become Out of Stock option.

Or you can send your issue to support@galathemes.com Technical Support will check this issue for you.

Regards,

Default-user

when Qty for Item’s Status to Become Out of Stock “0” nothing happens, why?

tvlgiao

Hi,

You please send your issue to support@galathemes.com, Technical Support will check it for you.

Thank you.

Two questions Image illustrates better than text

(1). how can i address issue no 1

(2). how can i address issue no 2

Thanks

tvlgiao

Hi,

You can send your problem to support@galathemes.com . We will check problem for you.

tvlgiao

Hi Vogue20033,

We checked you have created the support ticket #HZY-510-34417 and our Technical support have checked your site show fine don’t take this problem.

Thank you.

The links for better resolution https://www.diigo.com/item/p/parbpcpzbpoqbopqazbaeaardo/d6497320c02eb800024c2f5cdc7a1d6b

Thanks

tvlgiao

Hi Vogue20033,

We checked you have created the support ticket #HZY-510-34417 and our Technical support have checked your site show well don’t have this problem.

Thank you.

Sorry, could you explain the steps to upgrade the theme, megamenu, etc ???

Thanks!

tvlgiao

Hi pcposition,

If you want upgrade, you need upzip (extract) the latest version, after that upload these files/folders into your source and overwritten the same files. If you can not do it, you can send email to support@galathemes.com our Technical support will do it for you.

Thank you.

pcposition

OK. I did it, and everything is ok. Thanks!

Hello again Tvlgiao, we have a problem after upgrading the theme and megamenu. The sub-menus in megamenu don’t fit with the search menu, here are some examples about this. “Before Upgrade and after”

You can see the site: www. victorysurfshop .com

tvlgiao

Hi,

You please send this problem to support@galathemes.com to get support theme at your site.

Thank you.

Hello

I submitted a Ticket and your team help me with a problem with the RESPONSIVE FUCTION, now it works well.

But the MEGA MENU EXTENSION still doesn’t work!

HAve a look on this:

shopeando.mx /index.php/22-syncmaster-lcd-monitor.html

Try to click the mega menu ( SHOP BY DEPARTMENT) , and you will see that menu is always BLINKING.

I need your URGENT help to Fix it…. On Monday i will have the press release and this site should be 1000% working!!!!

Please help me to install SUCCESSFULLY the MEGA MENU Extension and LAYERED MENU that i also paid for. All of them were included in the ZIP folder i received.

THANKS

tvlgiao

Hi,

I see your menu work fine. Please check it. Or if you has any the problems with it, please send it to support@galathemes.com, the Technical Support will check it for you.

Thank you.

Streibig Purchased

Thank you for the theme, everything looks like it is working fine for me except I am receiving an 404 Error when trying to access the Gala Electronues Settings portion of the back end. Any ideas on this?

tvlgiao

Hi,

You try logging out and log in backend, then you access Gala Electronues Settings again.

Regards,

Default-user
Streibig Purchased

Awesome! Working perfectly now! Also, quick question about the slider. Is there a way to also make the text within the slider to change along with the slides? Or are they separate? Thanks in advanced! 5 Stars for sure on this one!

Default-user
Streibig Purchased

Already got it, sorry to be so quick to ask, im solving my own questions now, super simple! Thanks!

Hello, on internet explorer my site looks like this, why?

tvlgiao

Hi,

You please send your issue to support@galathemes.com, Technical Support will check it for you.

Thank you.

i want to ask,

What exactly the files i will get [for example: demo site, theme, psd,... etc] ?

do u offer installation service ?

cheers

tvlgiao

Hi kolioali,

The Gala Electronues theme package included: full theme package, theme package, PSD files, Mega Menu extension and User guide.

About installation service: you can send us a Request for Installation at http://galathemes.com/request-installation.html

Thank you.

Hello, just a few questions before I purchase. Where on this theme is the related, up sell and cross sell products? I do not see them. Also the shopping cart on demo does not work in internet explorer, I also tried it using a Kindle and the page never loaded, can responsive be turned off? Also is there a option to move menu to top under search? Thanks much

tvlgiao

Hi,

The related, up-sell products show on the product detail page; the related products can be shown on right or left column, and up-sell products are shown in “You may also like” tab. You can view this demo: http://demo.emthemes.com/gala-electronues/index.php/nokia-2610-phone.html The cross sell products be shown in shopping cart page. Can you please let me know which version IE browser you use so that I will check it? About using website on Kindle device, I checked this theme on other Android devices and it works fine. This theme shouldn’t be turned off responsive. And the menu, after purchasing theme, please contact Technical Support support@galathemes.com

Best Regards,

can you sell just the psd’s?

tvlgiao

the PDF files was included Main file theme download, so that you use it after purchasing this theme.

Best Regards

Hello, just wondering Where on this theme is the related, up sell and cross sell products? I do not see them. Can the menu be moved to the top of page under search bar ?

Is there a video embedded option?

Thanks much

tvlgiao

Hi,

The Related and Up Sell showed on Product detail page, the Cross sell showed on Checkout cart page.

+ Up sell: this is “You Might Also Like” tab , you can refer at http://demo.galathemes.com/gala-electronues/index.php/htc-touch-diamond.html

+ Related: this block will showed on default layout – right column. we can move it to left column if you want this on your site

+ Cross sell: please try add to cart one product, e.g http://demo.galathemes.com/gala-electronues/index.php/htc-touch-diamond.html and go to checkout cart page http://demo.galathemes.com/gala-electronues/index.php/checkout/cart

About the question “Can the menu be moved to the top of page under search bar ?” and “Is there a video embedded option?” i think it need some custom, please sent an email to support@galathemes.com they will check and give you a good answer.

Best Regards,

Rzaev Purchased

Hey, I wish to disable the mobile view of the theme and force tablets and smartphones display the desktop version, and idea to do that?

tvlgiao

Hi,

I’m sorry to say that it’s impossible. Because this is responsive theme.

Kind regards,

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