222 comments found

  • Has been a member for 1-2 years

Hello.. i want to purchase it, but i have 1 doubt about it, i want to use filters on product description page. Will i be able to do this from admin panel or i have to purchase separate plugin for it. And can i change color of theme after purchasing according to me like it is showing on left side.

Thanks

tvlgiao

Hi vickydabas,

We checked you had sent us a email with Support ticket #HRW-687-55220 So, our Technical will support and answer any your question via this ticket.

Kind regards,

  • Australia
  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi, How can I turn off the responsive on web pages?

tvlgiao

Hi xdreamsolutions,

It’s impossible to turn off the responsive!

Kind regards,

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
nicknaar Purchased

HI

tvlgiao

Hi nicknaar,

May I help you!

Kind regards,

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
nicknaar Purchased

The responsive them does not plays out well on smaller screen (1024×768)

Please check the widget blocks of the demo site

https://quirktools.com/screenfly/#u=http%3A//demo.emthemes.com/gala-electronues/&w=1024&h=768&a=1&s=1

Browse down to see that when 4 products Limit is there for the featured product widget.. E.G Mobiles the 4th product is visbible on the second line.

Please fix this as this issue is with all widgets.

2nd Issue is that the EM BestSeller Widget always shows only 1 Product, and it Breaks the WebSite if “Use Flat Catalog Product” is enabled.

This setting is necessary for performance.

Kindly fix the above two issues.

tvlgiao

Hi nicknaar,

Thanks for purchasing our theme.

I’m so sorry to header that. Could you please send email to support@galathemes.com, our Technical will check and fix it soon.

Kind regards,

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
Siderick Purchased

Hi there, I have three main issues: 1) How do I activate thos blocks displayed in Home page in the left column? Those with the blue background color that are shown under the category sidebar in your Demo. 2) I cant get the breadcrums to show. 3) In the sidebar nav, if I add Megamenu categories after the regular categories, the emergent menu is always shown right under de top nav (Not beside the megamenu category name) so when you want to move the mouse from the category title to the emergent content, this menu disappear because is too high. Hope you got the idea.

Well thats it, thank you.

Regards.

tvlgiao

+ Question 1: you must change your Home page to 2-columns-left layout.

+ Question 2: it’s possible. You can see in our demo http://demo.galathemes.com/gala-electronues/index.php/19-widescreen-flat-panel-lcd-monitor.html

+ Question 3: please sent an email into support@galathemes.com , our Technical support will check and fix it for you.

Best Regards,

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
Siderick Purchased

I missed one: In the Nav-bar, how can I replace the - line by blank spaces? (before the category name in the Search by Category dropdown)

thanks!

tvlgiao

You can change it at source file /app/code/community/EM/Galaelectronuessettings/Helper/Data.php

go to line#105 $html .= ‘& mdash; & ndash;’; change the ‘&mdash’; to ‘&nbsp’;

Best Regards,

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Poland

When the theme Gala Electronues Market will Prestashop???

tvlgiao

We are checking this plan. So, we can not give you the exactly time of this.

Best Regards,

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
enigmait Purchased

I have an issue with the Mega Menu. If I have an icon on the top layer it is displayed on all sub layers. Also, If I add an icon to the sub-layer nothing happens.

web: www.totalresource.co.uk

tvlgiao

Because the css for this theme only css for menu lv1 .em_nav .menu-item-depth-0.icon1 .icon-menu so that when you add the menu for lv2, it will auto get the css of lv1 and have the same icon.

You can refer at http://postimg.org/image/mj73qhnef/

If you one add the css fo lv2, please sent an email into support@galathemes.com , out Technical will check and do it for you.

Best Regards,

Default-user
enigmait Purchased

Thanks for the quick reply. I should be able to do it now I know what to look for.

I’m email support if I get stuck.

Rob

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi

I raised a ticket this morning after installing your theme crashed my site. I cannot access anything. You haven’t responded all day apart from asking for my login details which I have given you. I have been waiting all day to work on this project. Can I at least have an update please?

Ticket no: #XNQ-662-96582

Thanks

tvlgiao

Hi,

Your ticket was processed in Support Center. If you have any the questions about our theme, please don’t hesitate contact us.

Thank you.

Default-user

Hi,

You asked me to re-install Magento up to installation screen point, after your theme caused the last one to crash. I did. I have sent you details of the new install via a new ticket KIO-385-20016 because you closed the last one.

You have now completed the installation and it’s throwing the same error.

We are now on day 4 and I still don’t have the Theme installed, can you please look at this as a matter of urgency.

Thank you

Default-user

Hi

Looks like this is resolved now, thank you.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
klucilla Purchased

Two questions: 1 – How do I change the header of the browser? Already edited several files and even the backend, but the title remains Gala Electronues Home. 2 – I cannot change the “home” two column / menu left to three columns. When I try to save, there is a mandatory field that was already empty. tks.

tvlgiao

Hi,

1. To change the title of homepage, you can change it in backend CMS > Pages > Gala Electronues Home > and change its Page Title.

2. When you edit homepage, in the content, you click on “Show/Hide Editor” button to show HTML view and input “ ” for content, then you try to save it.

Best Regards,

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

Can I use this for wordpress? I have WP uploaded to one.com and I am not sure what to do, this is all new to me and I have never made a website before. Thank you.

tvlgiao

Hi Coolcity,

Sorry, you can not use Gala Electronues Market Responsive Theme for your wordpress. This theme is compatible with Magento: Community edition 1.7.x

Best Regards,

Default-user

OK thank you

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
klucilla Purchased

Is there a way to always collapse menu on home like other pages? Thanks!!

tvlgiao

Hi,

Is is possible to collapse the menu on home like other pages. But you have to customize code in file /app/design/frontend/default/galaelectronues/template/page/html/menu_header.phtml and you also need to make css. Or you can send your requirement to support@galathemes.com, Technical Support will give you a quote to do it.

Best Regards,

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
npallavi Purchased

Extremely frustrated, This is the second theme I have purchase and its a dud as well. just uploaded the full package after removing another galatheme package which was half working to get this Server error!

The server encountered an internal error and was unable to complete your request.

Error message: /services/users/7e78aa0d-06d9-4035-be4b-62544e7b6505/sydneyit/www/sydneyit.info/.htaccess: Invalid command ‘php_flag’, perhaps misspelled or defined by a module not included in the server configuration

If you think this is a server error, please contact the webmaster.

Error 500

sydneyit.info Fri Jul 12 09:19:25 2013 Apache/2.2.24 (Unix) mod_ssl/2.2.24 OpenSSL/1.0.0d mod_fcgid/2.3.7 mod_auth_pgsql/2.0.3

Im not impressed at all, Hopefully i can get better support here

tvlgiao

Hi,

You please send your issue to support@galathemes.com , the Technical Support will check it for you.

Thank you

Default-user
npallavi Purchased

David Ng, Fixed my error, Thanks but has not replied to my further questions. Not happy with customer service, its just in and out, get rid of the customer doesnt feel like you want to help

Thanks for the speedy fix. Question – I can can access sydneyit.info without index.php. Why cant I access sydneyit.info/xxxxx without the index.php/xxxxx. On my previous install this was possible?. I receive a 404 error.

Second question is it possible to link a second root category?

Third question is it possible to integrate some functionality from the other fail theme to this theme?

Fourth question, To remove Gala Electronics from the browser tab, I edit the CMS page title? If yes how with out entering a content path?

Fifth Question how do you remove Magento Templates by GalaThemes.com in the footer no offence but i need it gone from customer facing pages.

Sixth Question what are the Store Directories above the footer related too?

Seventh Question what are the Featured links related too?

Eight question do you work with IceCat http://www.magentocommerce.com/magento-connect/icecat-live-5311.html As when I tried to integrate it would not work is this something you may be able to assist with? given the struggles i have had with your themes? good will?

tvlgiao

Hi,

This is your ticket BZF-870-21350 in Support Center, and it is processed, you please check your email, all your questions were answered.

Best Regards,

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
npallavi Purchased

What is the point of the category view if it does not reflect you categories Another was on gala themes No response NOT HAPPY

tvlgiao

Hi,

Sorry, we don’t understand your mean. Can you please let us know more details about it?

Thank you.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
npallavi Purchased

How do you display your categories and sub categories

tvlgiao

Hi,

Do you mention to the Mega Menu? You please send your issue to support@galathemes.com to get a demo for mega menu.

Thank you.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
npallavi Purchased

Not Found

The requested URL /22-syncmaster-lcd-monitor.html was not found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
npallavi Purchased

So this is the second Gala theme im having issues with. I hope to get some support.

I have created a Sub Category -

Power & Rack Equipment (ID: 35) – with four sub categories Uninterrupted Power Supply (ID: 36)

Power Distribution (ID: 37)
Racks and Accessories (ID: 38)
    Security and Environmental Monitoring (ID: 39)

I have entered the mega menu editor followed the instructions to reproduce the catagory with sub category as follows

Link: label: Power &amp Rack Equipment sub label URL: # target CSS Class Container

Text:

{{block type=”megamenupro/catalognavigation” name=”mainmegamenu” category_id=”35”}}

As per the megamenu however this is not working.

Please help

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
npallavi Purchased

So this is the second Gala theme im having issues with. I hope to get some support.

I have created a Sub Category -

Power & Rack Equipment (ID: 35) – with four sub categories

Uninterrupted Power Supply (ID: 36)
Power Distribution (ID: 37)
Racks and Accessories (ID: 38)
Security and Environmental Monitoring (ID: 39)

I have entered the mega menu editor followed the instructions to reproduce the catagory with sub category as follows

Link: label: Power &amp Rack Equipment sub label URL: # target CSS Class Container

Text:

{{block type=”megamenupro/catalognavigation” name=”mainmegamenu” category_id=”35”}}

As per the megamenu however this is not working.

Not even base page are working just getting 404 erros

Please help

tvlgiao

Hi,

You please send your issue to support@galathemes.com to get a demo for mega menu.

Thank you.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
npallavi Purchased

Im stuck I cannot use this theme

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
npallavi Purchased

Figured out catagory menu with no support and it is not how the help guide tutorial states

Why has this theme slowed my web side down dramatically

The other failed gala theme didnt slow my site down loke this

Still have constant 404 errors

Where is the support here?

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