An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Author support for this item

The author of this item, iWebStudio, will respond to buyers’ questions and provide limited support through the following contact form.

Additional information from iWebStudio:

Support requests are handled via email, which should be sent from ThemeForest profile page contact form (on the bottom right column). Please include the theme / item name and or website url. We usually respond to support requests within 24-48 hours on weekdays, depending on the number of requests in queue.

Item support does not include:
  • Customization and installation services
  • Support for third party software and plug-ins

We’ll try to the best to help as much as we can

Please sign in to contact this author.

Frequently Asked Questions

Instead of images I can put videos

Yes you can put videos by paste the embed code

Can I have a mixture of image and videos in featured slider?

yes you can mix images and videos, and just make the video has same size (width-height) with images

When to contact Help Team

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Help Team.

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