125 comments found

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

How do i rotate pictures in this theme it wont allow me to..

www.royceeandpercy.com

cosmothemes

Hello there!

We kindly ask you to use our Ticketing System for any of your questions. Just submit a request. It’s fast, free and it’s completely private (so you could send sensitive information too). Also, you can visit our forums too, maybe your question was already answered, or Tips&Tricks section! Thank you!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Revolution Slider is not included in theme! Very bad and absolutely non professional way of working.

We recommend you to purchase additionaly the Revolution slider plugin.

Why is in the demo?

cosmothemes

Hi,

please write us on support@cosmothemes.com so we could find a solution to this misunderstanding. Thank you.

Default-user

There is NO REPLY over one month. What time do you need – one year?

Default-user

My ticket date is Sep 27, 10:21

cosmothemes

What do you mean by “one month”? All your tickets, except for the one for today, are closed. Cheers!

Default-user

You did not answer my ticket! Cheers!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

I HAVE USED THE SUPPORT TICKET AND NEVER GOT A RESPONSE

I AM USING THE SHARE TO FB COMMENT PLUGIN AND WHEN YOU POST TO FB IT SHOWS A COSMOTHEME THUMBNAIL INSTEAD OF A PICTURE OF MY CHOICE AND MY WEBSITE NAME…. THIS IS VERY UPSETTING TO ME>> I DONT WANT IT TO DO THAT EVERYTIME SOME ONE LEAVES A COMMENT

Default-user

Replace the file fb_screenhsot.png from theme folder with your custom image, just keep the filename/format.

this is what you’ve replied to other with my same problem but i dont know how to find that directory

cosmothemes

Hi,

sorry for the delay. The fb_screenshot.png file is located in theme’s folder. In theme’s root directory. Thanks.

cosmothemes

After the replacement, please open https://developers.facebook.com/tools/debug and enter your site’s URL. That will “reset” FB database with your logo.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Like other users I have submitted a support ticket, but still have not received any responses… My queries may be trivial, but unfortunately I have no way of solving them. The documentation does not address things like how to achieve certain things in the demo, revolution slider must be purchased (odd that it is in the demo…), leave a comment for facebook comments does not display in chrome, etc…

What should I be doing different? Is there a complete manual somwhere?

cosmothemes

Hi,

sorry for the delay. Please send us the ticket number, we’ll have a look at your questions.

The GameOver is designed under the Template Builder framework. Here are some tutorials about that: https://cosmothemes.zendesk.com/forums/22153596-Tips-Tricks

Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, I’ve submitted a support ticket 4 days ago and have not received response either. Please assist. Thanks!

https://cosmothemes.zendesk.com/tickets/1487
cosmothemes

Hi,

please review once again the ticket, because it was answered on Wednesday already. Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

How do you take out the leave a comment section on the pages, tried everything and still showing. Very irritating

cosmothemes

Hi,

just disable “Discussion” in page/post settings: http://i.imgur.com/eb3cij0.png

Thanks

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • Referred between 10 and 49 users
  • United States

Hello, I wanted to know how to remove the date from the gallery images. I just want the circular featured image to show and remove the date.

cosmothemes

Hi,

please add in Custom CSS setting http://i.imgur.com/MS5MI0i.png this code: http://pastebin.com/i520CgxE

Cheers!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hey there!

Love the theme! Can you please tell me where I can change the logo name font? For the spouse names I mean?

Thanks! Ott

cosmothemes

Hi Ott,

you can use this snippet to change the font. Feel free to change the name of the font: http://pastebin.com/WDb2mdYn

You can add the CSS directoy in the custom CSS box, from theme’s settings. Cheers!

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Where do I change the names of the bride and groom in the theme? I’ve looked everywhere and can not find.

In the menu “Templates” I click and nothing happens, there is no option for me to change the “logo”.

This theme is my worst shopping experience here in the themeforest, I am seriously disappointed.

Where’s the manual of the theme?

cosmothemes

Hi,

you’re a little bit hilarious (sorry, I do not want to laugh about you, but here I am). You’re so mad about the theme, then you’re asking about the documentation PDF… it’s in the theme’s archive – documentation.pdf. And here you can change bride/groom names http://i.imgur.com/tpwlzx9.png . Let me know if you have any more questions, I am sorry if you found our theme hard to understand. Cheers!

Default-user

Thanks for the quick and objective response.

I accept your joke, because the function does exist, but you must agree that it could be better located. Putting the edition of bride and groom names and logo at the end of a page called STYLING SETTINGS is not very user friendly.

The documentation really was my mistake. When I extracted the files documentation just getting lost.

cosmothemes

Yeap, you might be right with the option (I agree with that) – although it’s a good practice to browse within all the options, after installing a new theme. At least I do that :) Cheers and have a great day! Please excuse my openness, we just want to be in a good mood. Bye

Default-user

I browsed through all the theme menus looking for this option, but because it was at the end of the page, I just not finding it. But be assured that I searched a lot on the theme before asking this question here.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I’m having a problem. On the timeline view sample, there are the timestamps in the circular things on the featured image. I like this very much, however in google chrome, these overlay circles are show with a white rectangular background.

This is ofcourse not a nice view as part of the white background cuts into the picture. Can you please advise on how to remove this ?

cosmothemes

Hi,

sorry about the bug – we just fixed it. Please add the next snippets into the Custom CSS box setting: http://pastebin.com/jCvAURRm Result: http://i.imgur.com/HDuGKbr.png Cheers!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
Zsuzska Purchased

Dear Sir,

I have two things to help:

1. The instagaram gameover plugin does not working.

2. How can i do full widt, unboxed layout?

http://beautywithplus.com/

Ty,

ZS.

cosmothemes

Hi,

1. Please verify the instagram credentials, as the widget should work just fine http://i.imgur.com/hDs9c3h.png .

2. For the entire site you do not have such an option http://i.imgur.com/rmgcGIP.png only these values, sorry.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
lfreire Purchased

hi, i need suport

i enter in my website today and see this msn

PHP Warning: Invalid argument supplied for foreach() in E:\home\leonardoem4\Web\wp-content\themes\gameover\lib\templates\our_themes.php on line 13

PHP Warning: Invalid argument supplied for foreach() in E:\home\leonardoem4\Web\wp-content\themes\gameover\lib\templates\our_themes.php on line 13

can u help me ???

cosmothemes

Hi,

please send us an admin account at support@cosmothemes.com . We will solve that as soon as your email will be received. Thank you.

Default-user
lfreire Purchased

email sent, ty for help, if u need more info, replay me :)

cosmothemes

Please send the email one more time, as we did not received it. You can try also to open a ticket at https://cosmothemes.zendesk.com/home and send us here the ticket number. Thank you

Default-user
lfreire Purchased

ok, o send again, and open a ticket, ty

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi – I am looking to purchase a license for your theme – we hope to carry this website throughout a lifetime … will the theme expire?

cosmothemes

Hi,

we can’t promise that the theme will not expire in a lifetime, as many can happen during the years, even our account can be shut down on Themeforest. We know for sure that we won’t disable it in the near future, as we do not reasons for that. Thank you.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
sponegg Purchased

Dears,

I’m still waiting for an answer to my support ticket number #1837 “Homepage ‘vows’ and photo galeries” I submitted this 26 days ago, can you please hurry and respond?

Thanks

cosmothemes

Sorry for the misunderstanding. We had some issues some time ago with the ticketing system. Please verify ticket’s status. Thanks

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi

How do I translate this theme to french? Thank you

cosmothemes

Hi, try to use this plugin for a easy translate process: http://wordpress.org/plugins/codestyling-localization/

Cheers!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello,

Could you please tell me how I can change the text colors for the names that are placed into the Title field when building a page? Names entered in any posts seem to take the colors assigned in the themes Setting>Styling tab but not the regular pages. Thanks so much!

cosmothemes

Hi,

try to insert this CSS into the Custom CSS setting:

.post h3.post-title {color: green;}

Replace “green” with any other color.

We fixed the bug, so the next update will listen the color option too :) Cheers!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi Cosmo! Love your theme! I desparetly need my tickets answered! Thank you so much!

Ticket, 2147 Ticket, 2213

cosmothemes

Hi, sorry about the delay. Just visited them :)

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

How do I go about setting up the Guestbook? Is there documentation on how to do that? Thanks!

Default-user

Never mind. Sorry for the bother!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi Cosmo, Thank you for your support so far! Love theme! I replied to the ticket, I need to fix this by today, please help. Request: #2147

cosmothemes

Hi, hmmm, that’s funny :) i closed the ticket back in the morning :) Cheers!

Default-user

Thank you :D

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hey. Is the theme compatible with the very latest WordPress 3.8? thanks

cosmothemes

Hi,

yes, GameOver is compatible with WP 3.8. Thank you for considering our theme!

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