An introduction to support on the Marketplaces
- Envato staff look over every item before it can be sold on the Marketplaces.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Hands-on support for this item is provided by lukepostulka
Common WordPress Installation Issues
Missing style sheet error when installing the theme
A common issue that can occur with users new to installing WordPress themes is a “Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.
Frequently Asked Questions
If you want to use Gamma alongside your desktop theme and you want to have widgets in mobile theme.
Copy this on the desktop theme’s functions.php:
register_sidebar( array( 'name' => __( 'Main Widget Area', 'gamma' ), 'id' => 'right-sidebar', 'description' => __( 'Always appears on the left side of the screen.', 'gamma' ), 'before_widget' => '<aside id="%1$s" class="widget %2$s">', 'after_widget' => '</aside>', 'before_title' => '<h3 class="sidebar-title">', 'after_title' => '</h3>', ) ); After this the "Main Widget Area" will appear on the widget pages. If some widgets are located on that area, they will appear on mobile theme.
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.