44 comments found

Is it possible to give you some extra money to make something look nice with our theme we bought from you? We are not email marketing experts and would rather hire you. Please advise! :)

Default-user

I promise. Very minor. Just sent an email now – may not be the email you have as a reference in my account details though. (Forwarded the email with the problem + the original HTML export). Please help us send it out today :)

Default-user

Please let me know you got my email okay, we had hoped to send our out Valentine’s email yesterday. Hopefully you can resolve the minor image issue on Gmail (and others clients) from Mailchimp. Let me know :)

RocketWay

Hi David,

We just replied to your email.
Gmail does’t accept CSS for background images so you need to upload large background images to fix this issue in Gmail. This is mentioned in our item description :)

Cheers,
Sebastian

Hello Rocketway,

well it looks that here you have done a great job !!!! before buy your template i have a question, i am using a simple newsletter web app that i made with my partner, does your template provide an html export, so i can get the html code and put in on my application ?? is this gona work, i am a developer so i can do any kind of fixes if needed but i need to know if it can work like this.

thanks

Default-user

and please tell me what it means that does not support gmail for android ? is gonna appear broken ? or what ?

RocketWay

Hi bliss_web,

Thank you for your interest.
Our Themebuilder do have a HTML file export, when exporting the file you can made changes in the code :) Gmail app for Android strips CSS and media queries so not all images and text is centred in their platform. Please send us an email to: support[at]rocketway.net so we can send you a test mail.

Kind regards,
Sebastian

Hey Guys – just wondering how to set up the “Enter Your Email” and “Sign Up” functionality in the template?

Thanks,

Mark

RocketWay

Hi sterlo1978,

It’s actually not really possible with HTML email templates (unless you’re coding it with PHP etc but most email clients can’t handle this).
These buttons are triggers.. When people click on it, it should go to your website where they’re able to enter their email and/or sign up for a newsletter.
Please drop us an email to: support[at]rocketway.met if you have any further questions.

Cheers,
Sebastian

Default-user

Thanks for the reply guys, thought that may be the case

RocketWay

Your welcome Mark :) Let us know if you need anything else.

Hey Guys – I’ve just sent an email with file and a couple of screenshots attached re the following: - No banner images showing in some mail clients - Some header text overlapping for some mail clients - Adding a ‘view it online’ link - MailChimp auto footer

Looking forward to a reply – hope you can help!

Cheers – Mark

RocketWay

Hi Mark,

We replied your email today :)

Cheers,
Sebastian

Default-user

Hi Sebastian,

Thanks for the speedy response, much appreciated. I’ve just tested the template and responded to your email again as we still have a few issues with the background images.

Thanks again, Mark.

RocketWay

Hi Mark,

We did’t get your email, are you able to send us another one?

Thanks,
Sebastian

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