Plaza-Themes

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42 comments found.

this is not Compatible with my Magento 1.9.2 What Should I Do?

It’s compatible with magento 1.9.2. If module doesn’t display you can add permission for it.

Fixed magento 1.9.2.2 1. Go to Magento Admin >> Systems >> Permissions >> Blocks. 2. Click to “Add New Block”. 3. Block Name > enter cms/block, banner7/banner7, timer/timer, categorytabsliders/advanced, catlist/catlist, blog/menu_sidebar, testimonial/sidebar, vmegamenu/vmegamenu, newsletter/subscribe, newproductslider/newproductslider and bestsellerproductslider/bestsellerproductslider > Is Allowed > select Yes > Save Block

4. Save.

We purchased this theme from yourselves and it works great, however we don’t like the responsiveness on mobiles. Our customer feedback has highlighted the following issues when using the site on a mobile device both smartphones and tablets • If there is more than 1 or 2 items in the left column cms static block it takes too much scrolling down the page to get to the products, by then they have lost interest and moved on to a competitors site • The Product boxes and pictures are far too big especially on a tablet, to the point where the pictures are far too big and become blurred on the bigger devices, feedback tells us this is putting potential customers off by making the mobile version look very unprofessional. We are very happy with the desktop version but are currently running with no sliders enabled apart from featured products just so the mobile version looks a little better. When you consider that our feedback suggests current trend is more users use mobile devices then it becomes a major problem for our business, this means our mobile version of the site needs to be more than merely passable. Can you tell us if there is any way to shrink the product boxes and pictures down, or my preferred solution would be to disable the responsiveness so the mobile version is exactly the same as the desktop version, is there a way to do this? If so could you supply me precise instructions and guides. Our website is www.meat4muscles.co.uk if you take a look you should be able to see the issues.

Hi,

You can create a ticket http://www.plazathemes.com/tickets. We will check and help you

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