My magento 1.8.10 has no Quick View, Facebook like box, Search by category, that’s why? It cant be acceptable.
Hi You can find modules includes this theme “Theme features and elements”
also has no “Theme features and elements”
Chapter II. Features and elements of the template in the document.pdf
I mean my Magento template,which I purchase from your webisite ,has no moudules “Quick View, Facebook like box, Search by category”.How to deal with it? It does not say about the document.pdf. Do you understand?
It includes all modules you see demo (Chapter II. Features and elements of the template in the document.pdf). It doesn’t include Quick View, Facebook like box, Search by category”
but why it doesnt include Quick View, Facebook like box, Search by category”? why other magento version has these?How I can make “facebook , Quick View and search by category” into my website?
we didn’t use these modules in this theme
I want to display some categories on my home page..how can i do that?
Hi, You can add categories in admin > catalog > manage categories > add new category ( you need add new categories in sub of root category)
I’ve just done a fresh install of Megento 19.0.01. I have no product data in at all, and when I tried to import the Gemini SQL data it came up with an error. So in line with the manual I have uploaded the app, JS, media and skin files by FTP. When I am going to the admin panel, the magentothem tab isn’t there? So I’m pretty much stuck?
This is my first install and my first theme so…... apologies if some questions seem dumb!
Hi, You can install our theme on magento website. If you have a magento website. You don’t need install quickstart package with database sample. If you need more help you can contact us http://www.plazathemes.com/tickets/
Many thanks for coming back to me. I am just populating the web site with products. I will be in touch later this week for some installation advice.
ok, if you need more help you can contact us
Absolutely FANTASTIC customer service. Thanks very much guys!
please, you don’t forgot rate our theme 5 stars.
Thank you !
is it possible? How?
would appreciate your comments
Hi, This theme is magento theme. It isn’t wordpress theme
i know and my question was referring to your theme to something similar in wordpress.
So can i have the same plugin in Magento theme or ur theme
I still did not get a respond yet. ??
OK simple question in your theme its slow when i am adding an item to the shopping cart “in your demo”? what is causing that is it the theme it self?
& can i add a video to the slider here or not ?
You can’t add video to the slider
I want to buy this template but I have to know if I will be able to install the facebook like feature in the product detail page. Is it possible?
Thanks and best regards
Hi, You can install the facebook like feature in the product detail page
Thank you very much for your quick answer
Hi, how can I include search by category? thanks!
Hi, You can install search category. Our theme is compatible with this module
Hi, I hope to get an answer for my little problem.
I bought this template and, in a category, when I click on page 2, the loading never stops. As if there is an ajax error somewhere.
So I went on the demo page and this same error occurs sometimes (not every time).
Can you explain me why or give me any clue so I can fix this?
Thank you a lot, here is my store (it is in french) : http://www.lesproduitsduquebec.com/store/fr/soins-beaute.html
Try to click on page two and see what happens, then go on your demo link : http://www.plazathemes.com/demo/ma_gemini/index.php/women.html and do the same. There is an error on both stores.
Hope I can get help
For those who have the same error, I found the problem. I activated the console and saw that there was a prototype error. I am using some jQuery for a custom slider on home page and I found that jQuery and Prototype are no good friends. To fix this problem, just add this code : <script>jQuery.noConflict();</script> right after your <script src="jquery.js"></script>
I hope to help someone some day.
Thank you so much !
When I clicked on language option it changes colour of theme rather than language.
Please need solution of it
Hi, You config in admin > system > configuration then you select store view in the top-left > click design tab > theme > set color. Or you can contact us. We will help you remove it.
Hi, is there a html flat version of this theme?
Hi, Sorry we haven’t html version
Hope this is fully compatible with Magento 1.9.x
This theme is compatible with magento 1.9.x. You can use it for your website.
wow.. that was too quick. Impressive.
There seems to be some compatibility issue with 1.9.1 of Magento. The admin throws error. I tried disabling the modules but did not work. Any ideas?
Hi, You can open a ticket plazathemes.com/tickets and provide details of your website. We will check and help you fix it.
Just did it, shows ticket ID as XXXXXX.
Please you can wait and check your email. When we respond you, you will get ticket id in your email.
What does your email ?
Got the mail, will take the communication forward via email. Thanks for quick response. Really appreciate it.
How can I to customize product tags tab to Ingredient text in my product page.
Hello, You can provide more detail (screenshots). We will help you.
Hello, Thank you for a quick response.
I have sent to you email with screenshots. Thank you
I would like modify that product tab in product page show in https://www.flickr.com/photos/128160023@N05/15797132690/in/photostream/lightbox/
like product description tab in product page with text area show in https://www.flickr.com/photos/128160023@N05/15958644046/lightbox/
and final will show like this https://www.flickr.com/photos/128160023@N05/15982422281/in/photostream/lightbox/
Please explain to me how can I do that.
Thank you a lot
Hello, You can open a ticket and provide screenshots plazathemes.com/tickets
how can i edit the vertical menu.i need to show products under each category on the side vertical menu.Please help me
Hi, You can provide screenshot you want. We will check and help you.
I dont have a screenshot cause i want to show products on home page vertical menu.
Hello, what would the best way to add a rotating banner on top of the navigation menu with the same dimensions in length as the navigation menu?
Hello,The banner slider is available in this theme. You can manage items in admin panel.
HI, thanks for the quick response. I added Banner Slider to the theme and it does not show the top menu slider with the configuration.
You can open a ticket plazathemes.com/tickets and provide detail. We will help you.
Thank you for your help.
i bought it but i dont have see that i want to use 18.104.22.168
Must i downgrade to 22.214.171.124 or can i use the FAQ to install?
Hello, Our theme is compatible with magento 1.9. You can use it.
This theme doesn’t work with Magento 126.96.36.199, the package comes with old 1.8.x installation files.
Hi, It’s compatible with 1.9.1. We have tested it on 1.9.1. You can open a ticket http://www.plazathemes.com/tickets we will help you install theme.
I already did, your support simply specified I didn’t copy all files which I did. Your documentation is for 1.8.x and there are errors during the installation.
2015-06-05T23:39:54+00:00 ERR (3): Recoverable Error: Argument 1 passed to Magentothem_Installtemplate_Model_Installtemplate::backupTemplateConfig() must be an instance of int, string given, called in /var/www/web/app/code/local/Magentothem/Installtemplate/controllers/Adminhtml/InstalltemplateController.php on line 74 and defined in /var/www/web/app/code/local/Magentothem/Installtemplate/Model/Installtemplate.php on line 71
You provide your website info. we will help you install theme. You don’t worry.
Hey PT support, I am using cloud services which is really hard to share you the FTP info since it requires key access, can you help me do a remote session? I can show you all my configuration and setup.
Hey PT support, I used another shared hosting (Cpanel enabled) with out of box magento 188.8.131.52 installation, same problem. I don’t care how you fix the issue by logging into my hosting, as it seems your package is broken out of box with 184.108.40.206, and I don’t have confident that your theme will fit our long term dev goal and I don’t want to waste any more minute on this out of date template, it is a such shame that you guys still keep document and installation package out of date and mark it as compatible with 1.9.1. Please proceed a refund. If you need to validate any of my installation, feel free to email me.
After you install theme you can change default package “admin > system > configuration > Design > package = rwd ” to “default”
Is there any auto slide function for product images in products details page?
Hi, What do you want ? You can open a ticket http://www.plazathemes.com/tickets and provide detail. We will help you.
I have sent the ticket with screenshot of what I want.
Please you can wait. We will check and help you
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