Discussion on Genesis - Elegant and Responsive Zen Cart Template

193 comments found

Question sent via your contact form but no answer yet so am posting the question.

Where to change the width of the sideboxes? I need to make them smaller width.

The admin will not change it so need to know what files need to edited and what to edit. Looked through the main genesis stylesheet and do not see where the width is set.

sammycorp

Email Replied. Please check

Hi Sammy

I have purchased the theme last year and I notice there is no support for IE7 which I didn’t realise at the time. The menu’s don’t appear on IE7 and also there is an issue with the page layout on the product pages and the content is shifted down the page,,, is there a fix for this? I have noticed other twitter bootstrap developers have similar issues and simple fixes for IE7 and 2.2.2.

sammycorp

Hi,

I don’t give support to IE7. As you can see on themes details, It’s only supported for IE9 above and Themeforest rules for author doesn’t require us to give support to IE8 or older browser.

Maybe you can share the screenshot or something? Since I don’t have any computer running IE7 right now :)

Thanks

franco9 Purchased

hi, How to exclude document categories at the top menu ?

i need some document, but i do not want it show on the top menu.

Default-user
franco9 Purchased

who can help me?

no everyone ?

sammycorp

Hi,

Sorry for the very late response. I just recovered from an accident. Please check your email, I just send you the fix.

Thanks

Good item. Good luck with sales;

sammycorp

Thanks mate

inkling Purchased

I have a strange issue. I’ve upgraded from 1.38 to 1.53. Everything’s working fine but when using the template when I have multiple products on a page with quantity boxes. If I only choose one product and add a quantity to that and not the other products. When you add to cart, you get a “Quantity Error” on all the products with 0 quantity. It looks like it’s keep 0 for the quantity and treating like you need to add in a quantity.

The template is a fresh install and I wasn’t using it before.

If I turn the template off, and just use Zen Cart’s generic template, this issue goes away. It’s only when Genesis template is being used. So, i’m assuming it’s something with a template file.

Thanks any help would appreciated.

Default-user
inkling Purchased

I don’t believe there’s any support here. If the developer reads this please let your customers know the best way to get support..Thanks.

sammycorp

Hi,

Sorry for the very late response. I just recovered from an accident.

I’ll try to replicate that issue right now.

Thanks

sammycorp

Hi, I just activated the Qty Box Status on genesis demo page. And I still can add only one product to the cart. I can’t replicate the issue you assumed before.

http://demo.themeskiff.com/genesis/index.php?main_page=index&cPath=4_16_24

Please check

Default-user
cagroup Purchased

i want the page to look like normal. how to make it happen again?

sammycorp

It’s heavily modified. How did you achieve that? Did you hire some guy to modify the themes? You can always re-install the themes by re-upload the themes file to overwrite it. But, you will loose all of the modification you’ve done on your site. Like the home content and other things.

If you are not sure what to do. I think it’s better if you contact someone who did the work on your site before.

Default-user
cagroup Purchased

We re-installed the original theme and still the position of the photos did not come back to the left side.

Hi, I need to change my site urls and not make them show the index files. How do I go about it? Please do help me out?

sammycorp

Hi,

I am not sure what you mean about “change my site urls and not make them show the index files”. Do you want to remove “index.php?main_page=.......” on your site url? If so, then you need to install some SEO URL module.

Thanks

Hi, can you fix the live preview? the database seems to be down

Hi,

I sent a question sent via your contact form but not received an answer yet so am posting the question here.

The Show Category Counts is set to true in my zen cart installation but it isn’t shown on the front end in your template? How can this feature be sorted?

Default-user

Hello? Any update?

sammycorp

Replied your email.

Thanks

Default-user

Thanks. It worked. Much appreciated!

netqwik Purchased

Hi, is it possible to display the sideboxes and slider on mobile devices? Thanks

sammycorp

Possible. You need to edit : tpl_main_page.php

<aside class="span3 visible-desktop" role="complementary">

change to :

<aside class="span3" role="complementary">
netqwik Purchased

Hi there, Your template is very nice and I have bought it for one of my clients. Now I need to buy it for another client. But before I do that I need to know the following - 1. There are many categories and sub categories, therefore I would like only 1 menu on the top bar that says shop and then have all the categories and sub categories under that menu. How can I do that? 2. The slider does not display on the mobile device – what is the solution? 3.The left column and the right column do not display on the mobile – what is the solution.

thanks for your time.

Default-user
netqwik Purchased

no need to answer

Chargin Purchased

How do I get a search box onto the homepage? I can see it in your demo, but what setting do I need to edit to get it there? I played with the “Column boxes” but wasnt able to get it to show.

sammycorp

You need to activate search_header.php on Admin->Tools->Layout Boxes Controller

Thanks

jmbender Purchased

I would like to use your install service. Can you please contact me in doing so. Thank you.

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