267 comments found

Hi

Does anyone know if the seller of this product is or is not providing support? I have submitted ticket with no response and a post.

Ararazu

This is a new ticket system. You need sign up! :D

Default-user

System will not accept .JPG IMAGES

Ararazu

Sorry!
Now is all ok!

Regards
Ararazu

noontk Purchased

Hey, Zuuper great theme!! Already bought it :) Will you code it to support Moodle 2.7?

Best .J

Please help me change the size of the register text backgrounds so that the title is inside the box

Ararazu

Hi John!

Can you send us your Moodle URL, an user, and links of this page to we can view the issue?

To a better support, please open a ticket on www.ararazu.com/support

Regards
Ararazu

Please help me change the text color so that it is not too dark to read on my dark background

Ararazu

Hi John!

Can you send us your Moodle URL, an user, and links of this page to we can view the issue?

To a better support, please open a ticket on www.ararazu.com/support

Regards
Ararazu

Olá. Alguem ja passou pelo problema do upgradesettings.php, digo… quando voce acessa o endereço/admin e faz o login de administrador, fica tudo em branco não renderiza nada. Mesmo atualizando limpando o cache, etc, fica do mesmo jeito… só funciona quando utilizo uma url do histórico. por exemplo, dominio.com.br/admin/settings.php?section=frontpagesettings.

Se alguem puder dar uma ajuda, agradeço muito.

Ararazu

Então, este tema foi desenvolvido originalmente para o Moodle 2.5, como é dito na sua descrição, por isso ele pode apresentar alguns comportamentos estranhos no Moodle 2.6.
Este mês, a partir do dia 12, começaremos uma série de melhorias nos nossos produtos, inclusive no Genesis, e uma destas melhorias é a atualização para o Moodle 2.6/2.7, o que resolveria este tipo de problemas.
Atualmente o aconselho à usar o Moodle 2.5 e após a atualização, atualizar também o seu moodle.

Atenciosamente
Ararazu

Default-user

Boa noite,

Sem problemas, irei instalar o moodle 2.5. Obrigado pelo pronto atendimento, isso realmente faz a diferença. Estarei aguardando as melhorias para o moodle 2.6/2.7.

Grande abraço.

Ararazu

Conte com a gente sempre que precisar! (:

Hello, I love the Genesis theme but I’m having trouble with it in Internet explorer.

If you Hover your mouse over “courses” on my site, or any item with a pop-out it won’t put the menu where it belongs so you can click on it. It puts the menu off to the left and is not usable. My site is:

http://www.thetuningschool.com/Moodle/

It works fine in Google Chrome, though. Please help ASAP.

Thanks!

Default-user

Will do. Can you tell me how to email you about getting a Wordpress website theme identical to this one?

Default-user

It did not change the problem, sorry. As soon as your move the mouse down the menu disappears still. Thanks.

Ararazu

Can you send your Moodle and FTP access in our support? (www.ararazu.com/support)

Regards
Ararazu

I got error like this when access http://wiki.eonchemicals.com/moodle/theme/genesis/settings/index.php

current_theme() is deprecated, please use $PAGE->theme->name instead line 1006 of \lib\deprecatedlib.php: call to debugging() line 42 of \theme\genesis\layout\settings.php: call to current_theme() line 870 of \lib\outputrenderers.php: call to include() line 800 of \lib\outputrenderers.php: call to core_renderer->render_page_layout() line ? of unknownfile: call to core_renderer->header() line 1644 of \lib\setuplib.php: call to call_user_func_array() line 20 of \theme\genesis\settings\classes\SettingsRenderer.php: call to bootstrap_renderer->call() line 20 of \theme\genesis\settings\classes\SettingsRenderer.php: call to bootstrap_renderer->header() line 40 of \theme\genesis\settings\classes\GenesisSettings.php: call to SettingsRenderer->header() line 8 of \theme\genesis\settings\classes\GenesisSettings.php: call to GenesisSettings->renderSettings() line 5 of \theme\genesis\settings\index.php: call to GenesisSettings->construct()

I use Moodle 2.6.3+ (Build: 20140605).. please help. Thanks

Ararazu

Hi bawibawa.

Can you send this issue in www.ararazu.com/support for a better support?

Regards
Ararazu

jensdk Purchased

It is not Moodle 2.6+ ready, yet.

Ararazu

Hi jensdk!

Genesis was developed for Moodle 2.5, It works in Moodle 2.6, but can presents some weird behaviors.

Soon we will update for work in Moodle 2.6/2.7 without problems.

Regards
Ararazu

Hey!

Looking forward to purchasing this theme. For some reason the demo login details don’t work: user1/8VHVXcZW!

Also, glad to hear you are updating for 2.7! When can we expect this release?

Default-user

Also, is it hmtl5 based?

Ararazu

Hi cwbmuller!

We intend release the update for Moodle 2.7 until next month.
The user was fixed, now you can login.
Yes, Genesis is HTML5 based.

Regards
Ararazu

I upload theme in moodle, but I do not see a theme.i’m Using moodle version 2.5.6. please help me..

Ararazu

Hi littlebom!

Try activate Theme Designer Mode to clear caches.

Regards
Ararazu

littlebom

ok. thx u so much

Ararazu

Hi.

Your issue was solved? Are you liking our theme?

Regards
Ararazu

Hi, will have some video tutorial to customize the theme?

Ararazu

Hi fedfitness.

Unfortunatelly not, but we can give tips for help you.

What you want customize?

Regards
Ararazu

Hello, I have problems so that the image is displayed in the slider, I copied the URL but does not accept it, to do the url of the botom “MORE” I do not want to be anywhere, it is very urgent please answer me, attached picture, thanks!

Ararazu

Hi fedfitness.

We don’t understand your issue well, can you explain better?

Regards
Ararazu

Hello, i have two problem with theme genesis, first: when i modify a registration user date by the javascript calendar y can’t move month because arrows doesn’t appears http://ecomunica.net/calendar.png second: block my private files works fine whit any default noodle theme, ( i use 2.5.3 version ) but doesn’t work in genesis, it appears like this http://ecomunica.net/my_private_files.png Can you help me whit this??? Thanks!!!

Ararazu

Hi prelocator.

First off, thank you for purchase Genesis.

Let’s go.
1 – Can you give me your Moodle URL, an user access and the link of page that happens the issue of calendar?
2 – We already fixed this issue, but We not uploaded yet because we are doing a lot of updates that will be uploaded soon, and this is one of these.

Regards
Ararazu

Ararazu

For your privacy, please, send the access in our support: http://www.ararazu.com/support/

Issues:

1)We can’t able to create Module activity in Site News

2)We can’t able to go home page after valid Login credentials without using “My” word in Address bar.

Please reply at the earliest as its high priority issue ..

Ararazu

Hi.

The ticket was replied in support system.

Regards
Ararazu

Hello. We are interested in buying it. I wonder if it would work in moodle 2.6, since for example we see that the documentation refers to version 2.5.

Could you tell us if it is 100% compatible with version 2.6?

Thanks and regards

Ararazu

Hi!

Yes.
Genesis is compatible with Moodle 2.5, 2.6 and 2.7.

Regards
Ararazu

Hi there how do I get images to appear in the featured courses blocks—I know it must be simple but I cant find the function

Ararazu

Hi.

When you create or edit a course, you has the option Course Summary Files.
In this field you can add the image.

Regards
Ararazu

Can you provide the password so we can see inside work? :)

Ararazu

login: user1 | password: 8VHVXcZW!

Good Move sir..Most expected for me…Thank you..Good Work doen

Ararazu

Thank you! :D

Ararazu

Please, rate us!

i have noticed you have released an update. do i just replace my existing genesis theme with the new one or is there a special process of going about this?

Ararazu

Just replace :D

Hi Can we get any trail version of this theme to check the compatibility, we have some customization on the original moodle installation.

Ararazu

Unfortunatelly we don’t have trail version, but you can require your money back if not work.

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