Hi my problem is when i try to view content scorm i cant do it, im working on moodle 2.5.4
Hi i created a ticket, but i dont received an answer
This is my ticket number 911759
We received your ticket and we will reply soon as possible.
Hi genesis theme is compatible with moodle 2.6.1??
Unfortunatelly not ;/
What is the problem between the versions.
In Moodle 2.6 sometimes happen some issues with cache when Theme Designer Mode is deactivated. This issues hinder the slideshow.
and the problem can be resolve if we activate designer mode, or not?
Yes. But with Theme Designer Mode active the system slows.
I would like to know if Genesis is a responsive moodle theme, or not?
Unfortunately not. Sorry.
I installed the new theme just for submenu option. Thanks, it works. However the course pages have lost formatting after upgrade. check the screenshot. i tried to increase the width but it doesn’t show up. http://prntscr.com/2p2krj (edit category doesn’t help)
However the courses themeselves appear fine. http://prntscr.com/2p2kx0
Is it problem with upgrading to the new theme that you just released.
Is it because the Navigation block width increased? Please let us know.
For a better support, please open a ticket on www.ararazu.com/support
Lot of our users are asking for the mobile and tablet version of the theme. Any plans of releasing in the short term. As you know many users are on tab to view the site. Please let us know.
Moodle not offers an good support for Mobile Themes.
This is in our plans yet, but not for soon.
any update on mobile friendly theme from genesis as moodle is now releasing beta version of mobile support.
Hi. Not yet!
But, in next two months we will release a lot of updates.
will it work on moodle 2.6 or only 2.5?
I have created a ticket in your support site but never got any response
Hi. Only in Moodle 2.5.
When you created the ticket?
I have long course names (even the short name is long) How can i make font smaller on the course boxes? It looks like H3 but need to know where to edit code. Thanks
While Moodle has switched to a responisve format. your theme is not responsive and making allignment errors ..i installed your theme in moodle 2.6.1+..
Alignment errors are as follows..
1. There is a deviation of alignment from the featured courses and Links in frontpage
2. Footer is not responsive.In small displays there is a white display without the usual grey.
3.an many more issues
Genesis is not a resposive theme.
Genesis is a theme for Moodle 2.5.
Good job but not support RTL language
We will fix it soon
Do youhave any plans for Moodle 2.6 theme. Are the updates free if you switch to moodle 2.6 from 2.5?
We want support Moodle 2.6, but we can’t ensure. Yes, all updates are free.
I just buy your’re moodle themes “Genesis” and installed in Moodle 2.5 , It’s work fine.
but when i click main menu on page , sub menu not work …ummm please see attachment file http://demosite.pcultimate.biz/elearning/submenu.jpg , How can i do ???
Hi, I need modify my CSS’s for customize colors, I need the path folder.
For a better support, please open a ticket in http://www.ararazu.com/supportRegardsArarazu
Hello I was testing my course(s) on a PC, and I am getting an ugly scroll bar in the middle of the page. Rendering in the Mac everything looks fine. Is there any fixes for this?
I sent a ticket.
We will reply soon as possible! (:
Hi I got response as an image and it said nothing is in it Can you resend? Thanks!!
We will reply your ticket soon as possible.
Please, do any request on ticket! (:
Hi, this template can be installed in the 2.2.9 version of moodle?
Unfortunatelly not, only in Moodle 2.5
have any template for moodle 2.2.9?
ok thank !
I wanted to turn of some css in the theme, i don’t want this sliding text in figcaption3(doesn’t load on mobile)
transition: transform 0.4s ease 0s, opacity 0.1s ease 0.3s;
I removed it but it still loads in. Any idea, why the changes doesn’t come throught?
Sorry Mate, but I am only getting blank emails from your support page
Do you know yours tickets numbers? If yes, you can view at http://ararazu.com/support/view.php
Could tell me what to do if i want to modify the theme color?
Here is my ticket #625273
We will reply soon as possibleRegardsArarazu
Manage my private files DOES NOT WORK. I click on it either through the file picker or through the block but it takes to My home page and nothing happens
Unfortunatelly Genesis not support Manage My Private Files yet.
it should say on the characteristics of purchase. When available, the new upgrade?
We want fix it soon.
Good Theme Congratulation !!
Thank you! Please rate us and give us a testimonial!RegardsArarazu
just purchased this theme only to realise it works for 2.5 and not 2.6. What next now. Any plans for an upgrade soon? or a 2.6 version?
We intend release others updates with a lot of features, and the upgrade for version 2.6 is one of these. But we can’t inform if this will be soon.
anything you can do in the meantime. i need to start using this as soon as possible
So, you need upgrade your Moodle to version 2.6
my moodle is 2.6
Sorry. We confuse the costumers! What’s your problem with Genesis in version 2.6?
i have installed it on my version 2.6 moodle and i cannot see it listed under the themes
Please, send us a screenshot of Genesis directory on your server
oh never mind. finally i logged-off and logged-on again and now i can see the theme. thanks. Let me play with it while i wait for the exciting new features like responsive capability
We want release new features soon as possible.
For the 2.6 version, some news???
Hi. We’re working it.
Currently it works in 2.6, but with a little problem in cache of slideshow’s images.RegardsArarazu
hey another question. I need my All Courses page here http://www.elearning.esolutionsafrica.com/course/ to look like the one on the live demo here http://ararazu.com/preview/moodle/genesis/3/course/ How can i achieve that?
For a better support, please open a ticket in www.ararazu.com/support
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