I want to Purchase it, but I don’t know if it is working well with ARABIC Language which is RTL Language.
Waiting for your reply.
When entrolling a cohort in moodle,the theme is not working on the cohort menu..so please see that and support me..there is also a type error displayed after that..please help sir…i have shown the png file also
hello sir u havnt replied me
Hi. Sorry arulchellappa!
For a better support, please open a ticket in: www.ararazu.com/support
Bought ( but still wainting the version 2.6 )
We want finish it soon.RegardsArarazu
It looks like the special characters are not translated correctly:
There should be an Á there.
Can you please help what to update?
For a better support, please open a ticket in:
Hi, I need to change theme color, I need the color theme is #967944
It’s possible change this color?
Thank you for advanced
In file lib.php, between line 15 and 35 are the colors of theme. You can change the code of color that was selected in Options Panel.
Don’t forget to activate Theme Designer Mode.
Thank you very much for your help. This is the result www.escuelaiberoamericanacoaching.com/campus
One more question, please. I would like delete image in the área “about us” it’s possible? I would like only text. And otherside, Can I change time slider?
Thank you for advanced
Great use of template!
#Issue 1: Delete image of about us
1. Open file renderers.php
2. Remove the content of lines 37,38,39,40 and 41
#Issue 2: Change slideshow’s time
2 . Change the speed in bgincrement, currently is 450
Don’t forget to activate Theme Designer Mode to update caches.
Hello, I have the previous version how do I update?.
Thank you. regards
You can download new version at http://themeforest.net/downloads and replace all files.
Español: ¿por que ustedes no publican la version compatible con su producto? esperan que cambie mi sistema completo para hacer funcionar sus producto en mi servidor??
deben publicar que no son compatibles con moodle 2.6.
English: Why you do not publish the version compatible with your product? expect to change my whole system to run their product on my server?
be published that are not compatible with moodle 2.6.
I need a solution.
Are you using Moodle 2.6?
Do you don’t can install Genesis in Moodle 2.6?
Please, open a ticket on our support system and please give us your Moodle access and FTP access. We’ll help you!
The URL is www.ararazu.com/support
I tried to create a support ticket, but in response I receive an encrypted mail and intelligible.
Your ticket number is 337929.
You can view in http://ararazu.com/support/view.php
Your ticket was solved.
Thank you for purchase Genesis and enjoy the theme! (:
-Tienen alguna fecha para esperar la version de Moddle 2.6?
-Bought ( but still wainting the version 2.6 ). – have some predictive date?
Unfortunatelly not yet, but currently you can install in Moodle 2.6 with some issues. Do you alreaty try install Genesis in Moodle 2.6?
Hi, I can’t install 2.5 on my hosting, need Moodle 2.2, there is way to install the theme on 2.2 ?
I hope yes,
Unfortunatelly not :/
How can I add Static pages like: Contact Us, Support, About Us etc…
I tried to install “staticpage” plugin, but the site hung on ‘verifying plugin’ status.
Can you send us your Moodle access?
Open a ticket on our support with the access.
i submitted a ticket two days ago on another matter and got some sort of code back in confirmation and their subsequent response. there was no ticket number attached so I can’t follow up on the site either.
I will submit the access information via the support site, but when the issue is resolved, can you let me know on this comments section?
here’s a sample of what I got, it was about 2 pages long:
I submitted a ticket for both issues.
Ah yes! Sorry!
Your tickets numbers are:
You can view at
how is the linkbox commonly used on the homepage?
Sorry. We don’t understand your asking.
on the homepage, there are 4 boxes called ‘linkbox1’, ‘linkbox2’...3, 4
1) what do people use these boxes for?
2) how can i modify the content of these boxes?
1) The people use these boxes to display the summary of content of site, like our preview.
2) In Genesis’ administration panel.
How i can switch the language of the theme, because some button and titles shows in english, instead spanish?
how i can eliminate the genesis imagen from “About us” footer module?
How i can modify the way to slide the images from the frontpage.
Are you using Genesis 2.0?
If yes and your language is one of our default languages (English, Spanish, Brazilian Portuguese, Italian or French), you just need change the Moodle Language and the theme language will change too. If you use other language, you can create a language file inside folder genesis/lang, if you need edit any word of an existing language, you can edit too in genesis/lang.
Anymore doubts we’re here for help you! RegardsArarazu
i submitted a ticket on 4/28 and have not heard back, can you give me an update on ticket 924174
We replied your ticket! (:
Its posible to remove completely the footer including the color area.
Yes. But you need do this directly in code. But is easy!
I already did it but still there are some images that i cannot remove. The house, world, cellphone etc….
Marta, please, open a ticket in our support: www.ararazu.com/support and send us your Moodle URL.
Hello, We want to buy the latest version of the template, we currently use version 1.5 on Moodle 2.6 and it works quite well.
The latest version has more or less the problems of version 1.5?
The latest version has less problems.
Hi, I have already purchased and sent through a support ticket but I keep receiving blank emails from the support system (has subject header but body of message is empty).
My question was about the guest login and password and how I go about getting it back onto my page after I installed Genesis.
Also I got no ticket number…
Can you send us your e-mail that you used to create ticket for We can send you the ticket number.
Buen día! En el Slider, en algunas ocasiones no necesito un enlace a otro lugar. Así deje en blanco “Link URL” me sale un cuadro en el slider “Read More” que no direcciona a ningun lugar.
Can you send your doubt in english or portuguese?
Good day! The Slider, sometimes I do not need a link to another place. So leave blank “Link URL” I get a box in the slider “Read More” not addressed to any place.
Unfortunatelly this in the current behavior of slider, but we note your issue and will change it in next update.
Don’t think this is ready for release, loads of issues, also cannot get support
Loads of issues? Genesis has an great rating in ThemeForest.
What are your issues? We will help you!
Please, open a ticket on: http://ararazu.com/support
If you already opened a ticket, we will reply soon.
Thank you for purchase Genesis!
Hi I am having a problem with how my classes appear on the home page. The name of the course is hidden behind the Link boxes on the home page. Also, how can I make the font smaller in that area?
I have submitted a ticked but haven’t received a response.
We will reply your ticket soon as possible.
Any delay is because of queue of ticket. Sorry us!
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